If I could select zero stars I would. I was very disappointed in the care and lack of service and integrity from this funeral home for our loved one. First, stunningly, my loved one didn't look anywhere near who she was in life. Second, the owner made a disparaging remark about our loved one a few minutes after we had did the final viewing in preparation for the wake the following day. We were grieving and emotional and the owners comments were rude and disrespectful about our loved one's weight. At the final viewing, we requested a few touch-ups to the makeup and this simple action wasn't done. Third, we learned later that the owner was shining the casket on the day of the wake at the church and caused a stain on our loved ones clothes. Our loved one had requested we use this funeral home so we followed those wishes but after this experience, we would never use them. Previously, this funeral home was tip top thus the reason why our loved one requested we use Sutton & Sutton Mortuary Funeral Home. Opportunities of growth in diplomacy, professionalism, follow-through, authenticity and diligence are needed. We were stunned by the behavior of the owner who is positioned as a stalwart in the community. Right is right and wrong is wrong! read more