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    Sutton & Sutton Mortuary

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    3 years ago

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    Porter Loring Mortuary

    Porter Loring Mortuary

    (12 reviews)

    Tobin Hill

    Let me start this out by saying I never thought I would have to be writing this review because of…read morethe funeral for my 6 year old Grandson. When my daughter had the unfathomable task to plan the funeral for her first born child she asked me to help her find the best funeral home in San Antonio. Without hesitation I replied, Porter Loring. I already knew the reputation that Porter Loring had of being compassionate and providing quality care for the deceased and the families of the deceased. They certainly lived up to their reputation. They took care of everything for my daughter and son-in-law and most of all they provided immaculate care for my Grandson. I want to recognize everyone at Porter Loring for the outstanding job they did for my entire family. From the funeral directors: Crystal G., Amy G., Daniel G., Barrett S., Marisa M. To the amazing care team: Lexi L., Elena M., Bethany J., Avery M., Claudia R., Danny G., Shawn R., Kaine C., Hector G., Jermaine A., Aubrey C., Tetiana D. Administrators: Kelsey H., Amy N., Cristina R., Amy D., Dina A. Service Associates: Glori R., Riley R., Louis L. This entire staff deserves recognition because they showed my family that we weren't just another family experiencing the loss of a loved one. They treated us like family and displayed the utmost professionalism I have ever witnessed. Thank you to everyone at Porter Loring for making this experience better than we could have ever imagined.

    Great People and great service, people at Porter Loring were all nice and willing to help,read more

    Dellcrest Funeral Home

    Dellcrest Funeral Home

    (2 reviews)

    Eastside

    I have nothing but great reviews for delcrest funeral home. Tom handled everything with a lot of…read morecare , consideration, and compassion. My dad looked as good as could be expected and was arranged in a way that made him look as though he was in peace. The memorial was very thoughtfuly put together and the setting, picture slide show, songs, and flower arrangement were professionally done in a way that showed us that he cared about our loss. I would highly recommend him as the one who handles your arrangements, he did a fantastic job. Dan did a good job as well

    The stars reflect the service given by Dan, I do want to point out the Bobby was wonderful to work…read morewith he was very caring and professional you can tell he takes a lot of pride in his job. I appreciate everything he did for us. Dan on the other hand is another story, initially when we came in to start preparations he failed to mention that only 2 people were allowed in the office to make arrangements so myself and my husband drove all the way over there only to sit in the lobby for the 3 hours while the arrangements were being made. I completely understand the restrictions this business has put in place but Dan could have easily communicated this prior to the meeting so we could have planned accordingly. The one and only time I spoke to Dan over the phone he quickly got frustrated because we reached out to the church to ask a question before he had a chance to confirm the services, his condescending response was "do you want to coordinate everything or do you want us to" pretty sure we're paying you thousands of dollars to handle the arrangements but it's well within our right to call the church as well if we have questions. The day of the burial was the icing on the cake, we were told to get to the funeral home by 8:30 so we could take the family car to the cemetery. We arrived at 8:20 only to be told by Dan that the car had left already. Dan explained he hadn't heard from us so he sent the hurst and family car to the cemetery. First off what was the point of sending an EMPTY family car to the cemetery? Second Dan made no attempts to reach our family the morning of the burial, even if it was to say "I'm sorry the car needs to leave just make your way to the cemetery" but zero communication was attempted. After driving ourselves from the funeral home to the cemetery we barley made it for the services because of traffic and my brother in law missed part of the ceremony. On a day where we are grieving and saying our last goodbyes to a loved one was instead filled with stress that was unnecessary due to Dan's lack of communication. As an entity with several locations and that has been around several years I expect more from the funeral directors you intrust with the coordination of these services.

    Fort Sam Houston National Cemetery - Beautiful day for wreath laying...

    Fort Sam Houston National Cemetery

    (23 reviews)

    This cemetery has no respect for the deceased. Our Grandson recently passed away and we placed…read moreflowers and a few little cars. He passed at 6 years of age and we took him his favorite flowers and the cars he liked. These cars were the size of a matchbox. We placed a bouquet of yellow and blue flowers and we had to zip tie them together because we didn't want them to fly away. We went today and they took all his cars and for some stupid reason they took all his yellow flowers and left his blue flowers. They cut the zip ties and threw the zip ties on his grave. They discarded everything with absolutely no care. It was already a devastating loss in our lives and for them to treat my grandsons graveside like trash is ridiculous and utterly disgusting. We were planning on removing everything this Friday the 6th because they posted the next flower pick up was scheduled for March 10th through the 12th. They jumped the gun and they should have had the decency to wait a few more days and this disgusting gesture would've never happened. Very dissaapointed and sad. I'm ashamed at everyone at Fort Sam National Cemetery

    My first visit to Fort Sam Houston Cemetery was under unfortunate circumstances as it was for the…read moreentombment of my father, who was a veteran of the US Army and Vietnam vet, but I was in awe of the neatness and organization of the grounds. I find everything to be very respectful and fitting for the veterans and heroes buried and entombed on the grounds.

    Funeral Caring USA - A lovely lobby

    Funeral Caring USA

    (21 reviews)

    Eastside

    I HIGHLY recommend Funeral Caring USA…read more We have used Funeral Caring's services twice. Both were for relatives in another state. We could not have asked for more professionalism and support during these trying times. My husband and I, afterwards, set up pre-need services for ourselves to ease the burden on our children when the time comes. We were able to sit down and plan out OUR wishes and needs, 12 plus years ahead of time (and counting), when emotions are not running high and time pressures are on... Another bonus, the price is covered with their pre-paid program, no matter how much time goes by. Other friends and family have also taken advantage of their pre-need services to reduce the stress on their loved ones on our recommendation. It does give you peace of mind.

    Before my mom passed, my sister and I chose Funeral Caring to take care of her funeral…read morearrangements. We met with Richard at the Bandera location, and he was kind, compassionate, and knowledgeable. After notifying them of our mothers passing, we spoke with Nancy Powell, who was our funeral director. From the point of notification, every conversation with her was full of rudeness, a lack of empathy and compassion and lies. She takes no accountability for her actions and when I confronted her on some lies she told, it was just shrugs and an "Oh well", and crossed arms. She didn't even have the courtesy of showing up to our mom's funeral, not that I wanted her there. I've already made it very clear to Nancy that she is an unlikable person. I dont know how or why she interacts with the public when she makes it clear that she doesn't like people or her job. If she is assigned to your funeral, I would strongly recommend going to another company

    Sutton & Sutton Mortuary - mortuaryservices - Updated May 2026

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