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    Sutter Physical & Hand Therapy, Davis

    3.4 (7 reviews)
    Closed 7:00 am - 5:00 pm
    Updated 3 weeks ago

    Services - Sutter Physical & Hand Therapy, Davis

    Physical therapy

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    Woodland Healthcare - Monkey room

    Woodland Healthcare

    (13 reviews)

    I went in winter/spring of 2019 to visit a Dr. Dan Parker…read moreI'm a college athlete coming home from chico due to shoulder issues I STRESS AND STRESS to this man it's gonna be surgical I'm done I can't feel my arm He ordered an X ray (annoyed but it's the insurance and the medical field wanting my money I understand) Nothing comes back. Well I was expecting that I then do a 5 month therapy which does nothing It is now baseball season again so I go play during fall same arm pain I go back he wants to mother X ray I tell him HE*L no We get my MRI it comes back "perfect" I get tired of this "mr know it all dan Parker guy" I talk to my trainers at school the team doctors come from UC Davis & in 2 weeks they found out it was a torn labrum DO NOT SIGN UP HERE LET ALONE WITH DAN PARKER

    I have 4 issues with this office. My first issue began in February, keep in mind it's August. I had…read moremy annual exam done the first week in Feb. My insurance pays 100% of the annual exam, pretty typical. So I was surprised to see a bill come in the mail for $30 which is the same as my co-pay, but this couldn't be a co-pay because woodland health has always had me pay my co-pay before my appt. at check in and for what?? With my busy schedule I forgot about it and some time had passed and I got another bill for $30. When I got a second bill I knew that it was a mistake. I called and asked why I was being charged. The girl on the phone said it was a copay. I explained that I shouldn't be charge because it was for my annual. She opened what they call an "audit". I was confident this issue would end here. NOPE. In June I received another bill. So, again, I call. Now this other girl informs me that an "audit" was never submitted for me. Mistake #2. This other girl opens an audit for me and I have no choice to wait again. Now August rolls around and so does another bill. BUT this time I noticed on the bottom they're going to take me to collections if I don't pay it. I hadn't noticed this on the other bills but it doesn't mean that it wasn't there. So, again, I call. However, before I called Woodland Health, I called my insurance company. The girl who was helping me stated that the Davis office had coded my appt wrong. And that day showed labs being sent in; Which is consistent with an annual exam I may add. So I call Woodland Health, again. This other girl tells me their "audit" department is behind and hasn't gotten to it. I point out to her what my bill says about going to collections. She says that they're not because there are notes. I asked for that in writing and she said she wasn't able to. Of course. I explain to her that what she is asking of me is to believe what she is saying when another girl had already told me one thing and that wasn't true. She asked me to hold so she could ask her supervisor. At this time I was at an E.N.T appt, definitely not with Woodland Health Care, so I wasn't able to hold any longer. After a day of thinking I decided to pay the $30 and take Woodland Health to small claims court. I've never been taken to collection and there's no way I would because of someone else' mistake. So I call Woodland Health, AGAIN. I explain to a woman that I need to request labs from the day of my appt. so I can prove in court what type of appt. it was. She told me that I would need to contact a different department and that it may cost something. I asked why. She stated it was because my records were not mine, but property of Woodland Health so I have to ASK for them (please note this lady was really nice). I explained to her that I could just add it to my small claim. Before she transferred me she wanted to check the status. I told her that was fine, and I would wait. Not expecting anything since the day before I was just on the phone with them. She came back on the line and said that "she" referring to someone else, just got it and it was taken care of. She explain they'll need to refund my insurance and that there's a process. Welp, that covers the first 2, but now I'm tired so I'll have to write the last two later. UPDATE: Received ANOTHER bill on October 25th. Contacted Woodland Health and they say it's still being fix. LOL.

    Sutter Physical & Hand Therapy, Davis - physicaltherapy - Updated May 2026

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