This is a great neighborhood market and my review is long overdue. Despite the many, many challenges facing our neighborhood, they've always been helpful and friendly. They went out of their way during the pandemic. They have a lot of unique items and if there's something you want just ask and there's a good chance they'll order it All of our local businesses need our support right now and this is a great example ! read more

This is the spot to get everything you need quickly, great prices for convenience and the staff is awesome!! The ambiance is quiet afternoon and the selection is great! Big fan! read more

Yall, this is my store!! They always come through with whatever I may need around the house, like food, drinks, and household supplies. The service is great. They are such a friendly neighborhood spot. The ambience feels so welcoming. I am often greeted with a smile and asked how my day is going. I truly appreciate them being in the neighborhood. Thank you!! read more

I've made the mistake of buying ice cream from this market twice. First time, the day after purchasing upon opening to find it was severely freezer burned all the way through, i went to return/exchange. Where I was subsequently accused of running a scam where I pretend I have a damaged pink just so I can swap it out for a new one. Only to find that one is also not edible. Again tonight I bought a pint, yet again, inedible due to freezer burn. This Market is insanely over priced and I've had some extremely rude cashier experiences too. Plenty of other corner stores to patronize with much kinder employees and better prices. read more

Great small well-stocked, well organized grocery store! Everything you need! Nice staff!

I don't understand why this place has bad reviews! The service has always been amazing and very friendly! This is my neighborhood market, super convenient location for me and they are open late. The prices are a bit higher than other larger grocery stores but that's reasonable for a small market in SF. The cashiers are always very kind and helpful. This place is great! read more

October19, 11:35PM, I asked the Asian cashier if this is on sale. He said that's regular price. He told me to go back to check the sign. He argues and he did NOT believed me. I responded, if you don't want to help me-to show me the sign with correct items, is to ask one of your worker to help me. He was giving me attitude for me to go back there. I am trying to let him know that the sale tag is in a wrong place, and I asked for his helped to show me which item is correct. He is still standing there! Instead of helping me, the customer tried to help me and walked with me, also, fixed the sign. While the cashier followed and watching. They are both in front of me. I am confused because cashier is pointing different wipes from other top shelves that I cannot reach because I am short. I am in hurry, because of him I am late to work. Some cashier point the correct item and grab it for you. His in front of me, I thought he got one to bring to the front. I go to the front- asked me if I want the item. Some places, they honor the wrong sign with wrong items. He did not apologized or honor the mistakes, and continues to give me an attitude. So I left because I am already late! POOR CUSTOMER SERVICE! read more

Extremely rude clerk. I wanted to pay with card for something and the price came out to something that I didn't recognize. I said the price isn't correct.. "that's the credit card price, if you don't like it you can go somewhere else" I think he was irritated because I was getting the price down. The energy drinks were on sale for 2 for 6 but he wanted to charge me $9.43 for them. I had to direct him to the sale sign. It's more like you didn't know the inventory in your own store. Or you did know and you didn't want to honor it. He said I was rude for not answering him when asking me cash or card but I had noise cancelling headphones. His rudeness was intentional.. I addressed him on his attitude but his stubbornness and pride took over. Terrible terrible clerk I think he owns the store with his brother so I had a better interaction with.. Just terrible service never coming back again. Sir you gotta understand you work in customer service, this dismissive attitude isn't for for it. Edit : wow just absolutely unbelievable. I lost an earbud so I had to retrace my steps around the neighborhood and I wanted to check the cashier area to see if I dropped it nearby. The man saw me again and kicked me out for leaving this review. Initially he said he didn't care but he was fuming. "leave now or ill call the cops!" You have the right to refuse service to anyone I understand that but I was the person that was overcharged and I wasnt causing a disturbance at all. He proceeded to tell on the phone that I was cursing, yelling, just all flat lies. He said he was going to file a restraining order against me. Go pull up the footage on your store.... The only thing you're going to see is him being the aggressor. We exchanged words outside and he said, "We've been here for 35 years, your review is not going to make a difference."- I assume he's not the only employee at this store, to say this and jeproadize every coworkers livelihood is just abhorrent. As we were a couple feet apart he asked me if I wanted to get closer and fight. A instigation of violence. I told him I am a martial arts practicioner and combat sport athlete and that wouldn't end well for him. "then I'll sue you!" He wants to act like the victim when I was the person that was overcharged. Just laughable. It's so crazy someone that's middle aged and works in customer service doesn't know how to deescalate. Not only that, he's wasting our hard earned tax dollars to call cops for issues that are clearly from his own wrongdoing. Cops should be out there saving lives.... Not coming to console when you're being an immature brat. He's so delusional he said he's gonna file a restraining order against me.... For what? Go pull up your camera footage and see who's the person that's more likely to deserve a restraining order. Just a terrible experience. read more

The rudest owner/clerk very unfriendly. I bought a pie there was mold on the bottom..they did give me a prompt refund. Prices are very high. There are other stores close by with better prices and much friendlier staff. read more

I have been going here since my last firm sent me here from the East Coast, I rarely buy food here as it is way too high, but that is OK. Like any other store, you get good employers and weird people but that is expected, but I have really had no issues here, it has been an ok experience Recently just stopped by here, but more likely my last time, as I am finally, I repeat, finally moving out of this horrible dirty bizarre neighborhood. I am going to a place with better stores (no offense to this place as this was an ok place), and cleaner safer streets. read more

I live a small hotel room near Union Square been looking for Small Family Owned Grocery store that was more the than the usual corner Liquor store disguised as a Grocery Store. Sutter Fine Foods went way beyond my expectations once inside found everything I wanted like going to very small Safeway without the rude arrogant staff that make you feel they are doing you a great favor for helping you I have news for these educated college students this is your job CUSTOMER SERVICE!! I degress Chris the Owner/Operator has most most incredible Customer Service I have every experienced. Being a long time employee of Albertsons/Safeway for many years this the same Customer Service I strive to give at my Checker position at a large Safeway in San Francisco. Thank Chris for an extraordinary experience I will back soon!! Robert G. read more

I moved into the neighborhood in the beginning of March this year and this little market has everything you need! The workers and owner are super nice and friendly. Very welcoming too! I am writing this review based on a situation that just happened not too long ago. Some creepy guy was standing near the store and was very hesitant and was harassing me to talk to him and "get to know him" and wouldn't leave me alone. I ran inside and kindly told the owner what was happening, told me to stay inside while he went outside to deal with the creepy man. Long story short, he was able to take care of it and I left feeling safe. read more

These guys are WONDERFUL! I've been looking high and low all over town one product. Canada Dry Sparkling Seltzer Water Raspberry. No one seemed to have it. I even emailed Canada Dry and this was the response that I got misspelled name and all- Dear Mr. Danello: I am very excited to hear how much you LOVE our Canada Dry Raspberry Seltzer Water! However, I am sorry to hear that you are no longer able to find it at your local Safeway. Product flavor offerings are introduced based on our knowledge of needs and wants in local markets. We are challenged to sell a large variety of SKU's in a limited amount of space. We face this space challenge in retail accounts, as well as route trucks and warehouses. We will make sure to express your desire to see the product in your market to our local sales team. Sincerely, Olivia Consumer Relations I was not happy, but I would still ask around in hopes that someone would have a private stash and would allow me purchase a bit from them. Well one evening I told my story to the guys at Sutter Fine Foods. They said "No problem. We'll have some here for you next week." I thought wow this guy just stood there and flat out lied to me. He even threw in a classic "Have a good night, we'll see you soon." The nerve of this guy. Who is he kidding? Well I am writing to tell you that the guys at Sutter Fine Foods came through for me. And I am so sorry that I doubted you guys even for a second. You kept your word and I am thankful. How you pulled this off, I'd rather not know. I am just glad that you did. Many thanks from your new life long devoted customer. Yours truly, Lorenzo D'Aniello read more

Sutter Fine Foods - a can of canada dry raspberry - Grocery Near Me - San Francisco, California

Even 1 star is wasting for their service and over price for everything! Super rude to elders and made me uncomfortable. They smoke a lot and make food again ewwww. And talk back to customers. Don't go there neighbors read more

Very friendly staff. The store is stocked and has quality fresh produce. Very accommodating. Open Late.

I usually really like this little shop on the corner of Hyde/Sutter. I went in to buy a few things and saw that they were selling boxes of 50 surgical masks (just the standard disposable ones) for $69.99 a box. If you look at the CVS website a box of 50 disposable masks goes for $12.49 (https://www.cvs.com/shop/cvs-health-procedural-face-masks-with-earloops-prodid-310410). You can find prices on Amazon up to $22-25 or so. Clearly this is an example of price gouging. When I was paying for my purchases I asked the cashier why they were overpricing their masks so much. The cashier responded calmly/politely and told me didn't think they were. He also tried to justify their prices based on the fact that they were having customers wear disposable gloves/masks to shop in the store (given for free). Although this is admittedly a nice thing to do, it still does not excuse price gouging. Then, another person working in the store angrily confronted me telling me to "look at the prices on eBay!" and that if that's how I felt I should "pay for my purchases and never come back!" I will gladly never return - that's no problem. @Sutter Fine Foods, in case you were unaware, price gouging during a state of emergency is ILLEGAL in California. Please take a look at the link below from the State of California reviewing the FAQs on Price Gouging. Of note: "California's anti-price gouging statute, Penal Code Section 396, prohibits raising the price of many consumer goods and services by more than 10% after an emergency has been declared." Medical supplies are included in the items that are prohibited from price gouging. CA Governor Newsom declared a State of Emergency on March 4th. https://oag.ca.gov/consumers/pricegougingduringdisasters#4C read more

I moved into the neighborhood just before the COVID lockdown last March, so Sutter Fine Foods was one of the few places I left my apartment for. It would have been a huge pain in the neck if they were run badly, had a lousy selection or surly staff. Lucky for me and the rest of the neighbors, SFF is a real store, not just an off-brand 7-Eleven. They carry produce and real baked goods along with most of the rest of what I need in sizes that make sense in studio apartment. The owners and the staff are all friendly, too, which is vital when you spend so much time together .AND they're open 7:00 am to Midnight every day. I highly recommend them. In fact I'm headed there read more

I'm not one to review every establishment that I frequent. But I felt inclined to give props to this place. I was Bartending a private party just up the street from this store and we needed a few essentials periodically throughout the night. The gentleman at the register each time was very friendly, polite and helpful. I didn't catch his name but everyone who came into the store seemed to know him. He was pretty tall dark slicked back hair and beard that he and another customer were laughing about saying he was waaaaay unkept. He helped by directing me each time to where I could find various items, Andy even pointed out a sale priced item that I was purchasing. Not annoyed when I changed my mind a couple of times, always difficult to know exactly what guests of other people would like. Great selection, convenient location,friendly service...highly recommend read more

They make San Francisco a better place. Excellent selection, friendly staff, and the follow health guidelines. It would be hard to find a better store in SF. read more

Best corner market in the area by far, amazing owners and a great selection! My go to grocery for all of my needs. Loved the outdoor seating until COVID and am looking forward to its return! read more

4.5: This place is great and I probably shop here 3-4 times per week depending on what I need to cook for that night's dinner. The only thing so far they haven't had that I needed was pine nuts, but I was able to improvise. They have many things recipes call for that I wouldn't expect them to have. And the wine....great wine for a fantastic price! They also always have great produce (perfect red delicious apples). I like to support the 'little guys' when I can and I will continue to shop here for the things I need last minute. read more

It's my first time in San Francisco and I bought an expired food here. Well, learned a lesson and will check the date of the food afterwards. read more

Sutter Fine Foods - Grocery Near Me - San Francisco, California

Amazing selection, very clean and much bigger than your typical corner bodega and open all the time; they really do have pretty much anything you could want. Friendly staff, love this place! read more

While this place is quite overpriced for bad French bread, it is well stocked. The MAJOR complain though is even though there are no smoking signs all along the storefront people will smoke here and the employees do nothing about it! But that's not it: I've witnessed multiple times the cashiers standing right in front of the doors smoking, so if you want to enter the building you'll be getting a face full of smoke as you do so! read more

I come to Sutter Fine Foods every once in a while as I live on the same block and always find myself needing to grab something real quick and not wanting to walk up to TJs or CVS. First, this place opens EARLY and closes LATE, so really, if you're drunk, hung over, or just on a weird sleep schedule you can probably always find that it will be open. A nice local bodega with everything from produce, deli meats, milk, dry/canned goods, medicine, home cleaning supplies, snacks, and beer/wine. Whenever I am in a pinch I can always come to Sutter Fine Foods and get exactly what I need. As many local market/corner stores, this spot is a bit over priced for some items as you are paying for convenience. Maybe a dollar or two more for items like milk or frozen pizza than you would pay at the grocery store, but then again, a great deal on beer and wine. Sierra Nevada 6 packs for $7.99 - yup! Also, a fantastic selection of Ritter Sport Candy Bars, if you're into finding what odd combinations this delicious Germany company is putting out. Staff is nice, always some local people chatting outside on the tables drinking coffee and having some food. A really great neighborhood feel that I sometimes just enjoy the experience of coming here and don't mind paying the extra price. read more

Sometimes they hide the fresh produce underneath the week-old produce (I'm on to you - Sutter Fine Foods). However, sometimes there are no fruits and/or vegetables that appear edible at all. Like everyone else, I come here out of an unwillingness to walk uphill a few blocks to Cala. But as an added bonus, they have tall cans of Budweiser for $1.50, pretty good right? Especially when they're on the shelf next to 24 oz water bottles for the same price...because who needs water when you can drink beer? read more

Bodegas are bodegas, in this part of the city they're on every corner. However some are much better than others. I've gotten a ripped off at several using cash, they'll pad the bill a couple bucks over the sticker price and then start arguing with you if you question the total (which is of course rung up by hand). There are definitely some honest bodegas around, but one try is all you get with me. Yeah you got an extra dollar out of me but I'm never coming back. read more

They should rename this place Sutter Fine Foods & Sandwiches. Cause you'd never known tucked inside was a deli, and a rather good one at that. Nothing special on the bread or meat side, but staffed by a rather jovial individual who seemed to enjoy working with me on building the perfect sandwich - turkey, lettuce, pickle, tomato and hummus. Eating it a little later while sitting on top of the world (i.e. Dolores Park), it was just about perfect. read more

My review can't be thorough, since my needs were so simple. I wanted a bottle of wine or champagne for a nightcap. Ducked into this place so I could grab a bottle, and found the selection to be greater than I expected for such a little place. The prices were reasonable, I was in and out fast, was pretty happy about it. Can't be more comprehensive in my review than this since it was such a quick easy transaction, but that in and of itself is worth four stars, to me. read more

Welp, they cram a full size grocery store into about 1000 square feet. Good produce, freezer and deli section. Their prices are comically high. Its like $9 for a pack of Oscar Mayer bacon. $5 for a loaf of bread. A bottle of vodka is about double the price of bevmo. But, for what its worth, I can get what I need in the food desert of the Tenderloin, and avoid the walk up to Trader Joes if I have something in the oven. They occasionally have a good beer special. read more

Parchment paper--they have it. On a recent baking binge, I needed to buy parchment paper. First I thought Walgreens would have it. Nope. Since I was on a time crunch and the cookie dough has to sit for an hour before baking, I thought, "crap, I am going to have to walk all the way up to Cala Foods!" I stopped by all the little corner markets on the way to Cala, hoping that one would carry parchment paper and save me some time. Low and behold, Sutter Fine Foods carries it! As someone who just went on a convenience store adventure, let me tell you that this one is pretty damn nice--considering. There appears to be fresh and edible produce, a deli with also what appears to be edible food, and a good sampling of everything else you would find at Cala Foods. I'm glad I finally found this place because all the other stores in the neighborhood pale in comparison. read more

I use this place for convenience only, and minimally. Pros: Has essential veggies, milk and decent beer selection. Cons: -Purchased yogurt with expiration dates scratched out - returned these items. -Was charged $0.10 CRV for milk. I looked on http://www.calrecycle.ca.gov/BevContainer/Consumers/CashingIn.htm and found out that MILK, wine and spirits are excluded from CRV collection. -Often the yellow zone in front has cones blocking usage. Isn't the point of a yellow to allow cars/people to use it for loading or shopping? Cones defeat the purpose and should not be used to save a spot for employees. This is two very illegal things this place does, that I know about. read more

I agree about checking the food quality and the overall quirky kindness of the checker. Oh, and just a little gem of information. An aging pigeon lives in the rafters here. She has for about 4 years. read more

I live a couple blocks away, this is one of the grocery stores I visit most often. The produce isn't fantastic (Golden Veggie up Polk has better for cheaper) but it'll do for basic produce items. Yes, sometimes there's a little mold on the vegetables, but seriously? Does no one check their produce before buying it? Always check your produce. I haven't found them to overprice items I was buying, and the staff have always been pretty friendly. The alcohol and ice cream selection is nice, and there's half a row of shelves just for condiments and spices across from the deli. It's pretty well organized too, which can be hit or miss among smaller groceries. I've never gotten cash back here or tried the deli, so I can't speak to either of those. read more

I too live right by here, so when I'm too lazy to walk up to Cala (nearly always), this is where I end up. The prices are bad, but bearable and sometimes I just need my chips & salsa fix. Plus sometimes they have really great deals on beer ($5 for a sixpack of Pilsner Urquelle! Be still, my heart). read more

This place has a significantly better selection and prices than your average corner/convenience store in the area. It's more like a small grocery store. Service is also always great. The deli food looks pretty shady but I've never tried it. read more

I bought expired food here. Just bought a Luna bar that expires in July 2019, on 2/11/2020 :(

This place a little bit of everything and if they are out of something simply let them know and they will get it in the next day or two. The produce and berries are of the highest quality and always inexpensive. Thank you Sutter Fine Foods for being the best in the area! read more

Awesome friendly staff who decided to help the tourist in me out with their public transportation.

This place is amazing they have been very helpful during this crazy times go SUTTER fine foods . The staff is super thanks.