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    Sutherland Lodge

    4.0 (1 review)
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    Doodle Bugs Children's Centers

    Doodle Bugs Children's Centers

    1.1(8 reviews)
    2.9 mi
    Family-owned & operated
    Certified professionals

    We were a very committed DoodleBugs family until very recently. My elder child was having some…read morebehavior issues following the change of the lead teacher. There were no over the top changes to our routine until this situation. I explained that I enrolled my child in a counseling program to try and help with some of these issues but also requested that my child be moved to a different room, the room be offered more support, and potentially the new lead be offered some additional training. My child was coming home more upset on a daily basis and would not cooperate at drop-offs ever - this was a huge change from the norm for us. No changes were made within the classroom and within less than a week of a meeting with the director, and teacher, my child was dismissed from the program. The day this occurred, my child was picked up early by my mother as I was recovering from a procedure. Later in the day, she picked me up so I could go in and gather my child's belongings as well as pick up my younger baby. At this time, I was informed that I could pull my youngest without penalty if I would like to. I explained that I could not make this decision for a series of reasons: I needed input from my kids' father, I was actively crying and upset about what happened that day, and I had a lot going on in my personal life that would cloud any decision making. When I got back to the director and advised that we would be interested in a slow withdrawal (3-day week followed by a 2-day week) I was told essentially that it was a one time offer - I should have taken it on the spot if I wanted to withdraw my youngest. I was told that the 4 week notice policy was to apply to my younger child. Here is the thing - you gave me nothing with my older child, why would I give you any grace with my youngest? My older child could not say goodbye to friends or teachers, was asking me for days when we would be going back & I was forced to put a 3 year old in a terrible situation on the spot. I work fulltime, my fiancé/the children's father works full time, we had a huge family change occur within days of his dismissal that caused a huge upheaval to our lives and they left us with nothing. I was honestly very upset with this place from early on, but stuck things out for the comfort of my children who have made some great friends there. The management is poor, the teachers are offered no support; staff are leaving the same day they are hired because of their awful environment; and reflecting back, it appears my children were not as well watched over as I had thought. My kiddos would come home with bruises etc. regularly, I took it as typical age related mishaps - but with them being enrolled in a new program, and not having one report of such thing, I am realizing that they were just truly unsafe. Additionally, there was an instance were my youngest was found with a button battery in their mouth! I asked why I wasn't called, why emergency services (ambulance and poison control) were not called, why this was not better managed and I was blown off. I explained to the director that this is a life or death situation - I had to take my child to the ER to be scanned and ensure there was not a deadly battery in their gut. I am disgusted at the outcome of everything to say the least. I would not recommend this place to anybody. I have attempted to reach their corporate office a number of times to no avail. Do not send your babies there.

    We originally loved this facility. No daycare is perfect; they have high turnover overs, germs are…read moreeverywhere. We had respect for the teacher in the PreK room. She truly cared about the kids and went out of her way to do things for them. She had my son well prepared for kindergarten in a tough school district. We were disappointed to find out the facility let her go with no back up or a plan in place. It was emphasized that she was not let go due to an issue with care to the children. So now the children are left without a lead teacher preparing them for the up coming school year. Disappointed with how this was handled and will be working on prepping my child at home for the upcoming coming year.

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    Sutherland Lodge - educationservices - Updated May 2026

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