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    Susquehanna Home Solutions

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    8 days ago

    Helpful 1
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    19 days ago

    Came to my house for an estimate and then ghosted me. I can't comprehend how any business can make that effort for apparently no reason

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    Ernie K.

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    Bathcrest Associates

    Bathcrest Associates

    (1 review)

    We've recently noticed the finish pealing off the tub and a line of discoloration is appearing…read morealong the bottom of the tub. We asked Chris to come out and take a look. He had done an amazing job on the install and is very professional! However, I was sad to learn yesterday from the owner, Sean, that our 5 year warranty wouldn't be honored (we have a year left) and we would have to pay another $300 to have Bathcrest come and fix the problem. We explained we'd be happy to wait until the next time they were in our area and they wouldn't have to go out of their way to fit us in. He explained it wouldn't matter. I'm confused as to why there are additional expenses to repair if there was a warranty in place?? Is that standard practice?

    From the owner: Bathcrest Associates of Manheim PA - We offer One-day remodel and complete bathroom remodeling…read more Bathcrest Associates offers Acrylic bath liners, Shower liners and wall surrounds. We specialize in bathroom remodeling, tub refinishing, ceramic tile resurfacing, and resurface fiberglass units. We also provide easy step-in shower conversion, walk-in showers, and easy-entry low-barrier showers. The Manheim Pennsylvania community has praised our handicap accessible showers and walk-in bathtubs for increased safety and comfort. Our walk-thru bathtub inserts convert tub to shower without messy demolition! We provide outstanding quality service with professionalism and integrity, always showing respect for customers, employees and all business partners. Call or Email Bathcrest Associates today to find out more about our One-day Bathroom Remodel.

    Kitchen Encounters

    Kitchen Encounters

    (2 reviews)

    I had my kitchen cabinets redone over 6 years ago. I have been very pleased with them all this…read moretime. I noticed a drawer that was peeling so I went into the shop and they were very helpful saying they could get me a new drawer. They reordered the drawer, matched it perfectly and came out and installed it. After 6 years I would say that is great customer service!

    This is by far the worst experience I have had with a contractor. June 11, 2013 our long awaited…read moreand highly anticipated kitchen renovation started. The end of September it was finished. From the very beginning scheduling was a major problem. Three days were allowed for the subcontractor that took no more then 1 day each. I found it very frustrating to have 2 out of 3 days with no work being done. When I asked Dave White about this I received a not so nice e-mail back telling me I knew nothing about scheduling. I wish I could say that was the worst of our nightmare. I can't begin to list all the problems so I will just mention a few. Professionalism was very poor from the beginning. I loved it when I found hidden cigarette butts in our cabinets. Hated them taking 20 minute brakes in my bathroom. Our entire kitchen was demolished with only the wall oven, counter top, dishwasher and refrigerator saved for re-install. Apparently during the removal of the wall oven it was damaged. We were never told this. When they went to re-install they tried to "fix" it. The oven did not work. After a week of trying to get it to work we called an appliance store. They are the ones who told us someone had tried to fix it. Dave White never disclosed this information to us. The design of two separate items were flawed. The apron above the sink was about 3" to short. When I asked about getting that fixed I was told by Dave White that is the standard size. I have a custom kitchen! The second big flaw was the microwave/oven that Dave White strongly recommended. Granted it was really nice but where it was placed in our kitchen was way to high making it dangerous and impossible to use without a step stool. Not user friendly. I would think an experienced designer would know about these things. When we went to pick out a new microwave we were told the type we originally had was made to be put in lower. One other thing I do want to mention is overcharge. We did change our sink style/color. The sink we picked out was much less then the sink Dave White picked out. When we needed to adjust the cost they actually charged us $800.00 more! When asked about it they said it was an error. That was not the last time they tried to overcharge us. Beware! After all of the above Dave White did fix everything but at times I felt like it was pulling teeth. THE KITCHEN I SHOULD LOVE I HATE!

    Susquehanna Home Solutions - handyman - Updated May 2026

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