Well. Since they DELETED my review on Facebook and blocked me, I guess I will have to resort to other means.
First off, I feel like we were pushed into signing the contract. It was a very "used car salesman" vibe from the beginning and my boyfriend and I should've known better. Red flags from the get go, like telling me we needed to sign in the next 3 days or he had to "build a whole house" and would take much longer. Despite telling T I wanted a fully custom bathroom, my original estimate was around 2500. After being roped in it was closer to eight. But this was the least of my issues.
Completely inconsistent timing, "T" and "M" telling me so many lies they couldn't even keep up with each other. Showing up randomly, not showing up on days they said they would, and sometimes a complete lack of communication.
In the end it looked okay... for a day or so. However now I have shifting tiles and messy groutwork in my mosaic bathroom. They also made a complete mess all over my house and left trash like open candy bars and McDonald's bags everywhere. Didn't clean up after themselves.
I called complaining because not only did they NOT fill the holes in my drywall, but they didn't paint my radiator! Both of which I paid for!!!!
The floor tile grout looks like crap now only a few weeks later. There were spacers left in it and it is stained? Probably because they busted a pipe in my sink and water exploded everywhere and they rushed to get it done when the floor was still wet. They never came back for detailing and let someone paint who left spots around the light fixture they installed. Didn't paint before they installed it... Why exactly?
They sent someone to fix the pipes that were leaking after bathroom vanity was installed but I was told that Monday they would come and touch up the grout. Heard nothing from either of them, and then they blocked me on Facebook four days later.
EDIT: The owner has contacted me and is coming to fix the messy work very soon. read more