I was looking to upgrade my 2012 car and used car fax.com to search. I found a very good match to…read moremy criteria at Z Motor Company. From the initial inquiry to the drive off the lot, these folks were top notch. No high pressure sales, very accommodating and friendly. It's like buying a car from a loved one. They are like a family there! If you are looking for a car, this is the place to go. We made the drive from Chester County and never looked back. I'm sure we will be back as our needs increase. This is THE place for us going forward. If I could rate them a 10, I would!

Sold my car at Z Motors. They came highly recommended to me and did not disappoint. They were…read moreknowledgeable, friendly, well prepared and efficient. I feel they that they were very truthful, above board, researched and clear about how they priced the car. Very good experience, I recommend them for selling a car, and I would use them if I were buying a used car.

Great place to buy a car, they are very straightforward and have good prices. They don't have…read moreridiculous hidden fees like other lots. Overall one of the best car purchasing experiences I've had, they are also not pushy salesmen which was very refreshing.

Have bought two vehicles here over the years and have always been satisfied with there vehicles. No…read moreBig Dealership Games they honor online pricing without adding additional Costs like those Cheap Ripoff warranties that hardly ever cover vehicles properly and they don't pressure you. They give a Great trade value if you have a decent well maintained vehicle. Ritchie took good care of me both sales and I can't say enough about him!

My wife and I stopped by the dealership on Saturday. We were met by Jonathan Francois, who turned…read moreout to be an incredible liaison. Although I came in with high expectations with my list of wants for a new truck, Jonathan was extremely helpful by suggesting a lightly-used '16 Ram. While I have had bad experiences with other sales "professionals" elsewhere, I did feel a little comfort knowing our family have bought here on 5 previous occasions. Suffice to say, Mr. Francois (and New Holland Auto Group) made this one of the easiest and pleasant car-buying experiences - ever. Service was incredible and the price was extremely acceptable! Folks, I can not say enough about this gentleman. He is humble, affable and knowledgeable. Please tell a friend. Good luck Jon, to you, the dealership and your family! Thanks! Jim & Loren

I recently saw an Instagram post for @nhautogroup. It was one of an informative series walking you…read morestep by step through the car buying process. I recommend everyone check it out! Their account also has a great post with detailed information on EVs and the changes coming with rebates - it matters when you take delivery, not the purchase date, on whether you will qualify for the phased-out rebates. A few years ago, we were looking to buy a Yukon Denali. The sales staff at New Holland were knowledgeable, fair, and dedicated to making the buying process as easy as possible. The management here is committed to the best prices and service. They are great to deal with if you are in the buying process.

I found the car i wanted in autotrader. I contacted the dealer to make sure it was available. I had…read moregreat communication via text with the online salesman. He even circled back end of day to let me know the vehicle was still available. I showed up the next day. The Dodge Durango was waiting right out front for me. I was greeted almost immediate by Michael aka MACK. Who was filled in by the online salesman and had the key in hand knowing i was coming. We took the Durango for a test drive. I've never encountered a salesman so excited about a vehicle. This car is equipped with a 5.7 hemi. He explained everything to me. Showed me all the options the car came with. He had answers to all my questions. Walked me through how the finance process would go. Everything was as smooth as butter. Even the lady I'm sorry i didn't get her name where i signed my life away was amazing. Explained all the warranty option. And financing option. She was very patient. I highly recommends this duo.

I bought a car, I was desperate in need of transportation. They sold me an $81k Jeep Grand…read moreCherokee 2023 4xe (bought 03/26 with taxes around $42k). First of all, it wouldn't start when I was signing papers, and I'm an idiot for going through with it. Following months, sunroof wouldn't move, elevation adjustment was DOA, gas cap wouldn't open at one point. They told me "oh you have a warranty you can take it to any Jeep dealership to get it fixed!"....... And then the electric charging stopped working, plus the 3 recalls pre-purchase that hadn't been addressed. It's baffling how incompetent and/or scummy this dealership is. If I had more money after buying this car I'd be hiring a team of lawyers right now Oh, after they got it running 2-3 weeks after signing, I was just excited to get it... They drove it to me at work, I just traded keys with the driver in the parking lot because we were literally in the middle of surgery. Couple weeks later I called about the sunroof not working, they connected me to the manager, "hey your rental was returned with serious damage to the wheel and bumper" and I ended up paying $500 deductible from my insurance. Weird how their driver drove it back 130 miles with no tire issues.

My daughter and I met salesperson Travis James upon arriving. He was obviously courteous (it is…read moresales you know) but he was also amazingly informative, patient, accommodating of every request and suggested modification to provide my daughter with "exactly" what SHE wanted. He didn't try persuading her in any way and he was totally honest, even admitting a mistake on his part regarding the functionality of a specific item. This is extremely rare. It was like making a decision with a friend.....not a salesperson. Honestly, I'd buy another car from Travis in a heartbeat simply because he is the kind of connection that WILL ensure we are taken care of even long after the sale. If you're even remotely interested in Hyundai vehicles, go see Travis and tell him I wrote about him. Best car buying experience ever....and I've bought many.

Just recently bought a Tucson from Lancaster Hyndai. The team was awesome and very accommodating…read more The car has been fantastic. Looking forward to working with Lancaster Hyundai for future needs. Jami was awesome, just give the guy Salesman of the Year award!

NB: For the sales person Kevin, 5 stars. More will be said about this to the GM Mr. Price…read more For the business person, Reuben R, also 5 stars. For LT (Lancaster Toyota) = 4.5. After all it's every contact and tasks that set the whole picture. First contact is phone to Jeff, who directs me to Erin when I hope to arrive to measure seat heights for Prius XSE. Thank you Jeff for the help. When I do arrive, no Erin, but there at the desk is Kevin who begins the perfect sales person contact (active listener, empathic, resilient communicator, knowledgeable about product, consultive agent, and disciplined accountability). Second contact with Taylor to consult with wife Alice seems to have a different tenor of "do I need to be bothered". But Mike at the counter is welcoming and helpful, as well as remembering the first contact. So, yup, let's get that 2027 Prius XSE! Kevin continues to be the perfect sales person as conditions ebb and flow through monies timing, availability of this vehicle, 'requests' for "build to suit" our vehicle, timing of arrivals, and personal/professional interactions between us as client and Kevin as sales person. Throughout these weeks Kevin continues to do what is required as well as what we desire/request. At last, quite before 'expected', our vehicle is found and will be arriving early. All is in place for the final part of any sale that has had Kevin providing detailed costs information. Car has arrived. Kevin shows the car and effectively presents the multi-functions of EV, PHEV, connectivity, locations of critical parts and many computer menus...with his cautions/recommendations that he is available should further concerns/questions happen (his consultative approach understands our memory abilities and the possible vastness of information overload.) So, let's meet business person, Rueben R. At first introduction he displays the same level of personal/professional awareness as Kevin. Rueben does his presentation with clarity and understanding of our requests. Paperwork is explained, duplicated and presented on a large screen...crisp, well done, that will do! Although, while we requested Kevin to be present, he has been delayed due to LT's service folks not adequately prepping the car's PHEV and attaching the license plate with two unmatched rustable screws (ouch, this gets the LT score lowered!). Always use stainless steel screws. All is done...so, on the road again having experienced an effective connections between sales/business persons and us. Quite different than previous car dealership encounters. We did return to Kevin three days after the sale to receive review of three unresolved operational issues...he was right on it! Well done, that will do. As with any interaction between those who wish to sell and those who wish to buy, the sooner to each party can achieve shared personal/professional understandings the better the outcome for both. For our encounter with LT this was quickly achieved with sales person Kevin Southwood and business person Rueben R.

BUYER BEWARE!!!!!!!!!…read more My husband and I have ALWAYS purchased our vehicles at Lancaster Toyota, sadly we can NEVER recommend them ever again! Our 2023 4-runner has only 22,000 miles on it, was almost one month after the 3 year warranty and the passenger side camera went black. It failed. We took it to them to be diagnosed, spent $185.00 to be told yes it needs replaced and we will not cover it under warranty! We immediately reached out to the manager and was told because we had our servicing done elsewhere they will not honor the warranty! They said we could try to go to Toyota Corporate and see if they will honor the repair so I reached out to Toyota corporate and they told us the dealership CAN replace it under warranty, but they choose not to!!!!!!! We have been so loyal to them for the last 35 plus years and they chose NOT to do the right thing! It will be the last Toyota we will EVER purchase. Unbelievable and very sad..... we were shocked and very disappointed

I just traded in my 2014 Ford Focus SE on a 2018 Ford Fusion Sport, which is now the third vehicle…read moreI have purchased from Keller Bros (one pre-owned SUV, two brand new Fords). I worked with Mike Howard, who was very helpful throughout the process and not once did he ever come across as pushy. We first spoke a few months back when I was starting my search and trying to narrow down my options. We drove a bunch of different vehicles to make sure I knew what I wanted, but he gave me space to get everything in order and decide what I wanted to do between then and now. Kudos to the whole team at Keller Bros, I will continue to recommend you guys and once again have a great experience to share.

Well....I would tell anyone shopping for a car to be wary of this dealership. I bought a Jeep from…read morethem in November 2025 and have already had to spend $1300+ in repairs. None of the repairs were covered under the extended warranty - big shock. Now I have a new issue with this truck and am taking it to my go-to mechanic, who is not affiliated with this dealership. I'm just really disgusted with how unhelpful they have been with me as far my warranty. No one should buy a car with 38K miles on it and immediately start forking out money to repair it. I would look elshwhere if you are in search of a new/used car.

Took my car in for service since my car was making strange noises from the engine. A 2012 chevy…read morecamaro with 10k miles so its still a baby. Spoke with robin in the service department who was very kind and sounded genuinely concerned with my issue. He had me bring my car in and said he would look at it the following morning. He did and got back to me quickly and let me know its still under warranty and would be repaired on that day. It was. Got the car back and im back to 100%. My experience with service in the past at other places were never as quick as this. I normally assume ill be without my car for at least a week. These people here said when they would do what and it was done when they said. I am overall impressed.

Pete was awesome. We were just beginning to look for a car, and weren't trying to buy a car on the…read moreday we came in. Pete didn't give any of the classic sleazy car salesman pitches, or use any strategies to "make sure" we left with a car that day. He didn't try running a credit report or delaying us in any way. He helped us out as much as he could, let us test drive the car, and answered all of our questions. No pitch, no scam, and no wasting our time. We're going to be looking around at other places before we buy, but I highly suspect we're going to end up coming back to John Sauder's :)