1 Star - Disappointing Decline in Quality and No Customer Service I've been a frequent customer at Sushi Village for years, coming in at least once a month because I loved their generous, hearty sushi rolls that always left me satisfied. Tonight, some of the rolls were shockingly skinny! Barely any filling, mostly rice, and they looked like mini versions of what they used to be. It felt like they were cutting corners big time to save on ingredients. I couldn't believe it, I even compared them with other rolls I ordered, and these were easily half the size. Frustrated, I spoke with the manager. I pointed out how small the rolls were and how this has been a noticeable change since the past 50 times we've ordered sushi. He basically said there was nothing wrong and that he didn't want to do anything about it; no comp, no remake, not even an apology. Just a dismissive attitude that made me feel like my loyalty meant nothing. Sadly, this used to be my go-to spot, but with shrinking portions and zero customer service, I won't be back. What a shame. read more

Sushi Village 280 - Sushi Rolls - Japanese Near Me - Birmingham, Alabama

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The perfect casual sushi spot! I've always had good service and fresh sushi when I stop by here and never had a bite I didn't like. Their lunch special can't be beat! read more

Sushi Village 280 - Japanese Near Me - Birmingham, Alabama

We found Sushi Village by accident and decided to give it a try. The restaurant itself is very aesthetic and wasn't busy when we arrived, which was a plus. We only eat cooked rolls, and we made sure to ask before ordering, but one of the rolls we received turned out to be raw. Our waiter seemed a little hesitant about replacing it, though he eventually did. Both rolls--the Golden Tiger roll and the lion king roll we ordered--were good. The fried rice was very different from what I'm used to; not bad, just something to adjust to. Overall, it was an okay experience. Not terrible, but I'm not completely sure I'd go back. read more

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Sushi village is elite. I have tried to many other sushi and hibachi places that just do not hold a candle to sushi village. Their rolls are superior to everything else I've tried. The hibachi is fantastic as well. Their service is always top notch. I would say my only axe to grind is that they have Pepsi instead of coke products. Check out sushi village, it's a cute vibe with a great menu! read more

Very clean very polite and super attentive while dining in!! The food was prepared perfectly nothing was drowning in syrup and sauce. Cooked to perfection!! 10 out of 10!!! Everything is fresh and tender. Lettuce is crispy and the ginger dressing is just delightful. The tea is not overly sweetened and their spring rolls are beyond delicious...The atmosphere is pleasant and quiet! And the portions of food are worth the price. Just a super SUPER experience our waiter Valentino was phenomenal!! read more

It was good but not amazing. I don't know why I keep order deep fried sushi as it is just not authentic or flavorful anywhere I guess it's just tempting by mine was a bit greasy and bland Now the seaweed crab salad was perfection and really good Some prices of items seemed affordable and some were more pricey Over all I will order from them again and this time I will stay away from the deep fried sushi read more

Sushi Village 280 - Deep fried sushi - Japanese Near Me - Birmingham, Alabama

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I'll preface my review by saying that this place is pretty far from my house and I try to avoid 280, so it will never be my go-to sushi restaurant. BUT. Their party trays are where they shine for me. My daughter requests sushi for almost every birthday, and there aren't many places to have sushi catered, especially at a reasonable price. I have ordered several party trays from Sushi Village over the years for birthday parties and game nights. They have a nice variety to accommodate everyone from adventurous sushi eaters to sushi noobs. Presentation is always nice, the sushi is fresh, and the price point is great. I always order for pickup as soon as they open, and although I expect to wait since they've just opened and have to make a sushi platter, it's never not been ready. They've also been kind enough to make substitutions for my eel allergy. One time I showed up to pick up a sushi platter that I had accidentally ordered from their Crestwood location. I felt horrible, but they prepared the order for me in record time and were so sweet about my stupid mistake. read more

Sushi Village is a solid choice! It's not the best sushi in town, but it consistent quality and among the least expensive. The lunch special is hard to beat: three rolls for about $12! This location is particularly my favorite because they still serve a nice salad with a delicious dressing as free appetizer. The location in the NE side instead switched to silly/gross crackers a year ago or so. I minded that! A major Plus of this location is that the fish doesn't come to the table freezing cold! Sushi, do be enjoyable, has to be basically warm. Otherwise has little to no taste. Service also is great. The place looks practical but sharp. Good location. One of my favorites! read more

Great sushi! Especially the large platters!!! Been here several times lately and every time was delicious! read more

I came here with friends for lunch prior to a pool day. We ordered a variety of rolls. They were all very neatly made with a great rice-to-filling ratio. Amateurs will include too much rice, but the Sushi Village chefs are pros! The lunch special makes Sushi Village especially worth it. As of Fall 2022, you can get 2 rolls (6 pieces each) for $9.95 or 2 rolls for $11.95. The servers are very nice, and so are the checkout staff with whom I have interacted when getting takeout. My favorite order is a salmon roll, bagel roll, and California roll. Call me basic, but I absolutely love the creaminess of avocado, cream cheese, and salmon in my sushi. In my opinion, for the casual sushi lover, Sushi Village presents great value for some yummy sushi, especially at lunch time! I am, and will remain, a regular. read more

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Omg! Love the new strawberry sake!! Great service and great food too! Need to try the plum sake next time! read more

Sushi Village 280 - Japanese Near Me - Birmingham, Alabama

This place is awesome. Pulling out of the parking lot right now planning my next visit. I'm newly pregnant and they took all precautions to make sure the area was clean and free of raw fish. I don't usually go for a second round of sushi but I had too!!! My server was awesome and super sweet the whole time and made sure every order was just to my liking. It's like a personal experience here. I LOVE it read more

We ordered through Grubhub- 2 spicy tuna rolls, steamed Gyoza, and a dragon ball. My order on Grubhub said Dragon BALL, but when it was delivered, I realized I was charged for a Dragon ROLL. The roll was $13.95. I couldn't eat the roll because it had a certain type of fish in it. So I called them. The girl on the phone admitted freely that she had rung it up wrong. She offered to have me drive there and get the correct item. When I mentioned the price discrepancy, she said they were the same price. My husband drove there (after paying the delivery fee and tip for the driver to have our food DELIVERED. when he got there, they asked him if he brought the roll to give back. He said, of course I didn't. Nobody mentioned wanting the roll back on the phone. She then claimed that she had called me to tell me to bring it back. No she did not. After trying to charge .y husband for the replacement (he refused), he finally got the correct item and left. When he got home, there was a receipt taped to the to go box that had a.price of $8.95. They over charged me by $5! The girl flat out lied to me! Very poor customer service. And why do they want the roll back? We're they going to resell it? Gross. read more

My wife likes this place. Me, I'm bit more picky. I walked out of this place because if you gonna put something on a menu, you either tell me you don't have something from beginning and don't tell me after I order it. So, I walked out. I did eat here before. Twice. It's okay. read more

Sushi Village is consistent. Always fresh, always delicious and always great service. I always sit at the sushi bar so I can watch the guys roll the sushi, and it's always neat to watch. I'm not sure of his name but the guy I always get is great. I don't even order, I just tell them what I like and put myself in their hands. They always come with some great choices. My favorite is the Sushi monster but I've never had a bad roll there. read more

The sushi here slaps. Plus really great service, I come here at-least twice a week. Atmosphere is nice and quiet as well.

My goodness! What a wonderful discovery! I had no idea this place existed. We accidentally ended up here after discovering our original lunch spot was closed. Sushi Village 280 was there to save the day! The staff was very inviting and courteous. I was able to basque in a serene atmosphere while I enjoyed my meal that was served quickly. There was an option to sit outside but we chose to dine inside because it was superbly serene. I ordered Shrimp Tempura with avocado inside layered over with yum yum sauce, eel sauce and sweet chili sauce! My taste buds were tap dancing. Not sure if I've had sushi this yummy and satisfying in a good while--maybe the best I've ever had! To give my sweet tooth some soothing I ordered vanilla mochi ice cream drizzled in chocolate sauce and it was divine! The portions were perfect, not too much, not too little. I can't wait to get back, hopefully when traffic isn't so bad on 280;) read more

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I was a regular customer until recently. I ordered from Grub Hub, the restaurant confirmed my order and that it would be delivered shortly. Poor Grub Hub arrived to a CLOSED restaurant that had a handwritten sign stating they are closed on Monday (even though GH account didn't reflect this change and they still were accepting orders) --- their fault for not updating their hours of availability on GH. The next day I tried to get a refund for my $55... GH cannot assist after 24 hours, and the restaurant was COMPLETELY unhelpful and in no way was willing to help refund my money or credit my order. So basically they just took my money. When I called, they just kept saying "I cannot help you, you have to go through GH, we have no record" --- even though they didn't even bother asking for any info on my order. VERY disappointed. read more

Well, after several years of eating at Sushi Village and enjoying good sushi, I'm done. I went in for lunch today (I eat there about once a week) and when getting ready to sit down the music clipped the "F" bomb along with a host of explicit lyrics. I mentioned it to the waitress and she asked if that was okay. I told her no and if this is what they're doing now. She said no and would change the station. No change. I left. This has happened several times over the last year or so but they've always been polite and put on radio ready music. It's disappointing. I'll find another sushi place from now on. read more

We throughly love eating here. I prefer seaweed on the outside of Sushi rolls though but the trend is to offer the "inside out" rolls at most restaurants. read more

Sushi Village 280 - Lunch at Sushi Village! - Japanese Near Me - Birmingham, Alabama

The lunch special literally can't be beat and their crunchy spicy crab roll is delicious. They are always prompt and kind and I can't recommend them enough! read more

Great good and killer service. I ordered the Himachi Kama and one of the signature roll and was happy with both! read more

Sushi Village 280 - Happy sushi lover here - Japanese Near Me - Birmingham, Alabama

Tried sushi village for the first time last night, and it was pretty good! I started with the fried gyoza. They were a little cold when they got to the table, so that was disappointing, but they were tasty and I loved the dipping sauce that came with them. We were given complimentary salads with ginger dressing, and those were pretty good. The dressing was creamy and had the perfect amount of ginger taste. My friend ordered the Money Bags appetizer, and they were adorable, cream cheese filled wonton sachets. Light and crispy. I ordered the Play Girl sushi roll and the eel and avocado roll. Both were delicious. The Play Girl roll was Huge, and had shrimp tempura, tuna, yellowtail, jalapeños, cucumbers, and was wrapped in pink rice paper. It was topped with eel sauce, spicy mayo, and masago- YUM! I had a glass of Josh Chardonnay with my meal that was decent. Next time we go, I'd like to try the build your own hibachi...that sounded interesting! The restaurant is large and clean, with plenty of seating (booths and tables.) the staff is friendly and the prices are reasonable...go check em out! read more

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Staff is so friendly!! They've honestly got the best sushi in town!! We try to go at least once a week and never do they disappoint.

Kind of a little secret over here it seems. Every time I go, there are only a handful of people here, but it's some of the best sushi I've ever had and one of my go-to restaurants here in Birmingham. I've only had their hibachi once, and it was very good. It's also cool that they allow you to customize your hibachi as much as you want. The fried rice and vegetables are very good. The meat was tender and well seasoned. The only downfall is that they don't have grill seating like most hibachi places do have though, so keep that in mind if you are planning an outing like that. My main go-tos are clear soup, an order of edamame, and a crunchy spicy crab roll. The crunchy spicy crab roll is literally the best sushi I've ever had in my life. I could eat it almost every day if my life if I wanted. The lion roll and the pink lady roll are also good choices as well. The only downside I can say about this place is that the seating is a little congested and you might feel as though you might sit close to someone you might not know, but as I've said, I've never really seen a packed house anyway, which is quite surprising considering the overall quality of food here. I'm definitely going to try some more items in the future, but I feel as though it's hard to find anything bad on the read more

Sushi Village 280 - Japanese Near Me - Birmingham, Alabama

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This place has great deals on sushi. And the sushi tasted fresh and yummy. We tried the shrimp tempura, Alaskan, tuna and avocado, philly, and eel and avocado. The only thing was that we got there around 3 and the waitress let us know they close at 3:30 which I thought was interesting. I felt rushed to inhale my food and leave, which wasn't a pleasant experience. I would go back maybe before they close in the middle of the day or after! read more

Sushi Village 280 - Miso soup and salad - Japanese Near Me - Birmingham, Alabama

Stick with the sushi at Sushi Village. The salmon nigiri and tuna nigiri were pretty good! I would also recommend the crazy tuna roll. The roll tide roll was only so-so. DO NOT order anything with chicken in it. I have had the chicken fried rice and also the chicken hibachi dinner. The chicken itself in both were horrible. It was a slab of rubber cut into slices. The veggies and fried rice were good though. read more

I was terribly disappointed with my most recent visit to Sushi Village, a place I've previously rated highly. It started with the waiter, whom I'd not seen before. He was surly and inattentive. After delivering our food, he never checked back with us. After the two guys at the next table left, we were his only customers. I had the Udon noodles with tofu. The portion was significantly smaller than it used to be, with very few vegetables. The waiter did not know that it came with a choice of soup or salad. My friend had the fried rice with chicken. The portion was even smaller than mine. My friend also made the mistake of asking about fortune cookies after the meal. The response was a rather curt, "This isn't a Chinese restaurant." It was not a good experience. read more

Me and my friend were around the area and found out there was another sushi village and got super excited. Honestly love the service at both sushi villages. I enjoy going for their lunch special deals. You can't beat 3 rolls for around $10. They are delicious and filling! I also recommend trying the mochi ice creams if you've never had them before (or go to a local asian market). Go try them out! Good food and good price! Lunch specials are from Mon - Frid. read more

Sushi Village 280 - Japanese Near Me - Birmingham, Alabama

I ordered the Sashimi Deluxe (#5) to go, and the menu says it comes with a spicy tuna roll. When I got home, the roll was missing and replaced with rice. I called, and the manager said, "We changed the menu." But they didn't change the menu online, and nobody told me it was changed when I ordered. The manager offered no apology or effort to make it right. Instead, he hung up the phone. So, consider this a fair warning. I know I won't be back. read more

Sushi Village 280 - The menu clearly says Sashimi Deluxe comes with Spicy Tuna Roll. - Japanese Near Me - Birmingham, Alabama

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Delightful server Food wonderful, both sushi rolls and cooked entree were flavorful and aesthetically pleasing Welcome addition to the NShelby/280 area Will be going back (although may wait until they have their liquor license ;-} read more

Sushi Village 280 - Wall - Japanese Near Me - Birmingham, Alabama

We came here with a Groupon and a bunch of kids. My husband and l order sushi. It was pretty good. Some of the kids got sushi, some got stir fry. We all liked our food. The service wasn't the best for a week night. We waited fairly long to get our food which is never great when you have kids because they are inpatient. The atmosphere in here is okay, very plain decor. I would come again but it wouldn't be my first choice. read more

Always a great experience!! Lunch and dinner sushi specials! Great staff and great food. Chef trained by Iron Chef Morimoto. Come get your sushi fix read more

The I love the sushi here!! As a soup lover, I can never pass up their Miso soup, either. Service can be touch and go but the food honestly outweighs any negative experience which is why I always return! (I visit at least once a month to dine and and carry out at least once a month- for two/three visits total) read more

Don't eat here unless you want to be stuck sh!tting, crying, and throwing up for hours. Trust me, you do NOT want this.

I didnt like the food, service impeccable. but food? dissapointing. Highly recommend not coming here

Gone way down hill. The managers are screaming at each other. Fish no longer seems fresh. Too bad - we used to be regulars.

I ordered chicken hibachi and the Manhattan roll from Sushi Village 280 today. I ordered through the delivery service, DoorDash. I was pleased to see the brown paper bag was stabled ensuring that my food is secure and relatively safe from any germs during the delivery process. This is a good step to prevent covid that I appreciated. Now let's get to the food! The chicken hibachi was very filling and I loved the variety of vegetables. There's not many hibachi places that have brussel sprouts in their vegetable blend so that was a great addition. The chicken was a little under seasoned, but the complimentary yum yum and soy sauce helped out a lot. My favorite part of the meal was the sushi. The cream cheese and fish merry very well together and I enjoyed every bite. The rice was perfectly cooked and the roll had the right amount of crunch. Overall, sushi village has been one of my go-to spots for a hibachi dinner. Did I mention this is the kid's size? Really a bang for your buck. I'd recommend this restaurant to anyone who asks. read more

Sushi Village 280 - Chicken Hibachi Manhattan Roll - Japanese Near Me - Birmingham, Alabama

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The food is good and the restaurant is attractive. BUT the restrooms are dirty. Even the new tile walls are dirty. I have never seen such dirty bathrooms in a restaurant. I told the waitress. She said thats easy to correct. Who is managing this place? What low standards that person has. read more

This restaurant is sleek, modern and comfortable. They were not busy on the Saturday night when we went, so it was a peaceful experience. We ordered "Special Chef's A" which was 12 pieces of assorted sushi, 1 snow mountain roll &1 crazy tuna roll. I loved that the "assorted sushi" was actually 12 pieces I wanted to eat and no "filler" pieces like egg nigiri, which has happened to me at other sushi restaurants. The fish was of excellent quality and very fresh. They were also generous with the fish slices and the presentation was beautiful. Both rolls were tasty. We also ordered Hibachi fried rice with shrimp and chicken and this was also very flavorful. This was a great experience overall and I felt that the price was very reasonable given the quality. I'll definitely be coming back here. read more