Cancel

    Open app

    Search

    Sushi By Bou - Isla Verde

    4.4 (30 reviews)
    Open 5:00 pm - 11:00 PM
    Updated 3 months ago

    Sushi By Bou - Isla Verde Photos

    You might also consider

    More like Sushi By Bou - Isla Verde

    Recommended Reviews - Sushi By Bou - Isla Verde

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Clay G.

    A Disastrous Experience at Sushi by Bou - San Juan I had high expectations for Sushi by Bou in San Juan, but the entire experience was a disaster from start to finish. Unacceptable Wait Time & Poor Hospitality We had a 9:45 PM reservation but were not seated until 10:15 PM--a 30-minute delay with no apology or compensation. Instead, we were crammed into a hot, overcrowded lounge, repeatedly told "just two more minutes," only for that to drag on. When we finally asked for a real update, the staff simply said, "The last group ran long." Unprofessional & Inappropriate Staff Behavior Once seated, we quickly realized this wasn't just a bad experience--it was unsafe and unprofessional: * Our chef was actively drinking while preparing food. Yes, you read that right. He had clearly been drinking before service and continued to do so. * Another chef walked into the kitchen with a wrapped, bloody hand, which is beyond unsanitary and should never have been allowed. * The chef spent the night hitting on the women at our counter. Despite them clearly being uncomfortable, he continued feeding them sushi directly into their mouths and persisting in his advances. It was predatory behavior. * The women were also past their drinking limit, yet alcohol kept being pushed on them. Subpar, Sloppy Sushi For the high price point, I expected skilled sushi chefs--instead, we got sloppy, inconsistent, and poorly trained staff: * Uneven rice portions, wildly different fish cuts from one guest to another, and pieces that fell apart instantly. * The chef noticed my reaction and only then started to make an effort with the pieces served to me. A Safety Hazard & No Proper Clean-Up To top it all off, the staff was so drunk they were stumbling. At one point, a server dropped an entire tray of shot glasses, shattering them everywhere. A piece of glass literally flew up and hit us. But did they properly clean it up? * No. They did not change our plates or ensure there was no glass on dishes. * They did not take precautions to prevent glass from getting into food or drinks. Final Verdict: A Place in Desperate Need of an Overhaul This was not a high-end omakase experience--it was an absolute mess. Sushi by Bou in San Juan desperately needs new management, new chefs, and professional oversight. Do not waste your time or money here. You'll get sloppy service, untrained chefs, unsafe conditions, and a disturbing atmosphere. I rarely write reviews this harsh, but this place was unacceptable.

    Tuna Nigiri
    Annette R.

    Omakase PARTY! Nightclub atmosphere the moment you walk in (compliment) Intimate space with Japanese Street art all over the walls. Attentive, dynamic staff. Great quality of fish. Nice cocktails. My only dissatisfaction was that the music was too loud at times making it difficult to hear or communicate with the staff or date/friends. They have a small room on the back perfect for a private party. GET THE WHOPPER! Come here for a Fun Night!

    Enita N.

    I wanted to try this place for my bday and it did not disappoint at all!!!!!! I did upgrade to the more expensive experience then I had I had originally booked for but was worth it !! The bartenders were nice and friendly .... We were waiting For another group to finish up there experience before we could go !!!! Finally seated the workers were exprelly Friendly and personable!!! Definitely engaged with you made you laugh and feel welcomed !!! Do not ask me to remember all the courses because I definitely do not !!! But I got lots of pics for two of us plus drinks was about 500$ so definitely keep in mind

    Alexis Andrea N.

    This was my first ever omakase and it defied every expectation I had, though to be honest, I had no idea what to expect! It was an ambiance and experience from the first to the last bite. Sushi chefs and entertainers! I learned a ton throughout dinner as well. It is an intimate and fun experience. Every bite was exploding with aesthetic, texture and flavor. My absolute favorite was the fatty tuna. There were sake shots, toasts and great story telling too!

    Charley R.

    Luis (our chef) was amazing! His passion and artistry for food, flavors and presentation shines through with every bite. I had little expectations but was blown away by his talent and my tastebuds were blown away too. Would recommend to anyone. Loved the speakeasy ambiance. Never had to wait for a refill. Overall great!

    Mike S.

    Sushi by Boū 's first location outside the continental United States. Located at the iconic el San Juan hotel and casino in a former art gallery. This speakeasy has a 12 seat sushi counter , a cocktail bar and a karaoke lounge. They have the Boū standard 12 piece experience for $65 and the Boū-gie which is 17 pieces, a handroll and a sake for $125. 6 staffers for 12 people to provide the best service you can imagine in a non stuffy setting. The vibe is Tokyo alley street art Hope you enjoy it as much as we did bringing it to light

    See all

    10 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 12
    Thanks 3
    Love this 9
    Oh no 1
    Photo of Clay G.
    41
    28
    15

    1 year ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kien N.
    67
    11
    5

    7 months ago

    Gregory, Adrian, Joshua, James, and Karen..... amazing experience. Courses were flames, strongly recommend.... Live a little.....

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Josh the chef was amazing very funny, Karina was great and James was great, the food and portions were amazing

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 8
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Mike S.
    969
    29
    162

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    OMG that was awesome. Excellent fish wrapped up in a cool vibe. Unique experience with proper service in PR!

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    1st time having it. It was a fabulous experience. The staff was very cool. I'll be back for sure!!!

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Exquisite!! Amazing food. Loved the experience and the great service. The Speakeasy vibe and Music were extraordinary

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Best sushi on the island by a landslide! Highly recommend for anyone with a discerning tongue.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Gabriel G.

    Gabriel G.

    Thank you for the 5-star review!

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 3
    Photo of Ali S.
    0
    17
    7

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Sushi By Bou - Isla Verde Reviews in Other Languages

    Ask the Community - Sushi By Bou - Isla Verde

    Review Highlights - Sushi By Bou - Isla Verde

    Sushi by Bou is a new, experience concept sushi restaurant inside the Fairmont San Juan Hotel and Casino.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Vagabundo Social

    Vagabundo Social

    4.6(10 reviews)
    6.3 mi

    This was an unexpected surprise as I traveled to Puerto Rico for work. I always try to find…read morespeakeasy's wherever my travels lead me, but I didn't expect to find this quality one in this very hidden and indescript spot. It was beautiful inside and the service was amazing. The bar tender Patiently spoke about the entire speak easy and even gave us a grand tour. Definitely a Unique setting. We ordered the grilled octopus, and fish, sticks. All was amazing. The cocktails were classy and brilliantly served. Can't wait to go back.

    A Hidden Gem in Puerto Rico…read more I am so shocked by how much I loved this speakeasy bar! Vegabundo Social truly exceeded my expectations. It wasn't a busy night when we went, but the vibe was still incredible--and a big part of that was thanks to the bartender, K. He's seriously amazing! Not only does he know how to make great drinks, but his personality and conversation skills really made the night. K even gave us an awesome tour of the entire bar, which has some of the coolest rooms I've seen, including a super private space with a pole in it. Let me just say, I so wish I had known about this beforehand because it would've been perfect for my husband's birthday. Next time, for sure! The fact that it's also a hostel blew my mind. They have shared rooms, a pool, and overall such a cool setup. It's way bigger than you'd think from the outside, especially considering it's tucked away off the highway. If you're visiting Puerto Rico, you HAVE to check this place out. Great service, amazing people, good drinks, and an unforgettable vibe. K is the real MVP, and we're already planning to return on our next trip! Highly recommend.

    Photos
    Vagabundo Social - Vagabundo Social has a VIP and Members only areas. This is a picture of the member's private whiskey lockers!

    Vagabundo Social has a VIP and Members only areas. This is a picture of the member's private whiskey lockers!

    Vagabundo Social
    Vagabundo Social - The Main bar, featuring a great selection of sprits and signature cocktails

    See all

    The Main bar, featuring a great selection of sprits and signature cocktails

    La Grieta - Interior.

    La Grieta

    4.7(11 reviews)
    11.8 mi

    Grear ambiance, vibes, drinks, and service. Love it!…read moreRecommended for locals and tourists.

    I first discovered La Grieta approximately two years ago during a brief stop in Old San Juan. The…read moreatmosphere and warmth of our initial experience was so great that I made it a deliberate mission to find it again when visiting recently. We were thrilled when we finally walked through the door again after wracking our brains to remember our favorite spot in Old Town. Upon entering, we were greeted by a young woman who, mentioned it was her very first day as an assistant to the bartender. Despite being brand new, she was warm, engaged, and genuinely welcoming, excited for us that we had made it back after several years, and impressed with our efforts. Shortly thereafter the bartender on duty approached us mid-conversation, visibly irritated. When I mentioned that we hadn't yet decided on drinks but were being well taken care of in the meantime, she interrupted sharply to bark at us that she was the bartender and the ONLY one who could help us. The tone was unwelcoming enough that after a moment, my companion and I determined that we would prefer to move on and left without ordering. The atmosphere is truly special, and it deserves to be matched by the experience guests receive at the bar. Our experience was simply not the vibe that night, and I truly was disappointed FOR the new hire who was doing what she should in engaging us until we could be served. I sincerely hope to return on a future visit to San Juan and to rediscover the experience that first brought me back to La Grieta.

    Photos
    La Grieta
    La Grieta
    La Grieta

    See all

    Sushi By Bou - Isla Verde - sushi - Updated May 2026

    Loading...
    Loading...
    Loading...