I went to Taylor's a little while ago with hair that was looking pretty sad…read more Chris took so much time and had endless patience with me, before transforming my hair from lack lustre to amazing! I love my shorter sleek style with a fantastic base colour and gorgeous warm highlights. All of the staff were warm and friendly. Nothing was too much trouble, I won't be going anywhere else now.

Got a deal on groupon for cut and full head colour. Vicky was the lady who did it and I was very…read morepleased with it. Called today to book in again and told that I can have same deal :-) great! I asked for this Friday and was told that Vicky is on holiday. "That's ok" I say "I'll have another stylist" "No you can't" I'm told "it has to be Vicky but she's away, or you'll have to pay full price" Bearing in mind that Vicky is a senior stylist and I wasn't bother about having a beginner or anything in between! New girl on phone was very polite but the receptionist in background sounded so grumpy. I am away on holiday the following week so there was no movement for me, but they were not willing to offer me another stylist as one was on holiday... Wow what great customer service!!!

Tom, the Manager at Toni and Guy, Southend, cut my hair yesterday for the first time, and it was…read morethe best cut that I have had for 10 years! The whole experience was calming, efficient, and very customer friendly. Tom went out of his way to make me feel comfortable, and at ease, and LISTENED to what I wanted and did it perfectly. FIVE STAR experience, and I will certainly be going back. Chrissie E.

I went to my local Toni and Guy for an Easter treat blow-dry. What a waste of time and money…read more My stylist dried my hair as though it was his first blow-dry. My hair looked diabolical and could have done it better myself. I don't have £25 to throw away.

I have been going to Frosts for years and have always been very pleased with the haircut, whether…read moreit be from Shaune or one of the other stylists. Sure they are busy depending on what time or day I go but the staff have always been very pleasant and make you feel welcome. I have gone to many different hairdressers in Chelmsford but they are by far the best I have found.

An outstanding hairdressing salon. Friends made me an appointment to rectify a bleached hair…read moredisaster (from another salon). When I arrived, I looked like a combination of a witch and a scarecrow: my hair was broken yellow-orange straw. Frost's hairdressers at once made me feel relaxed and reassured. And with their cutting and colouring, they worked a miracle! I am absolutely thrilled with my new better-than-natural look. I recommend this salon highly, and look forward to my next visit...

I'm sitting in a hotel room right now, and I just got my hair done here about an hour ago. My hair…read morewas in terrible condition and I was feeling strung out and crazed after a day of traveling and about 3 hours of sleep. Anyway, a guy with fantastic hair named Ash offered me a cup of tea and gave me the tingliest scalp massage ever whilst he washed my hair and we chatted about how cool The Prodigy are, and then Dan gave me the honor of blow drying and straightening my hair. My hair looks awesome now and the atmosphere was pretty chill and relaxing. Definitely go here if for some ungodly reason you are ever in Basildon. Thanks guys!

Daniel at saks is one of the most talented hairdressers I have ever come across. He listens to what…read moreyou want done and always delivers. Dont be afraid to ask for something a little bit different as he has a great artistic flare

Was recommended to Glenns room by a friend two weeks ago- and can say I think I have found my…read morehairdresser for life. Not only were the products as good as the stylist had described- my colour work was exceptional with advice and compromise from an expert. I found all staff to be very helpful and knowledgble and found that the use of disposable towels to be hygienic. Stylist was chatty but professional and he seemed to have sound knowledge of cutting and colouring. Will definately be recomending to a friend. I found the price to be mid range - which I thought was pretty good for an Aveda salon as you do pay for what you get! Will definately be rebooking with James.

I have been coming to this Salon since Karen and Jo opened up on their own, which must have been…read moreover 15 years ago. I took my children when they were small also. I have watched them grow, I have watched the salon change shape, the staffing increase due to popularity, and it has been so good to see. The staff are superb. I go for regular 5-weekly colours and trims, and other times just for styling for occasions, and I have never been disappointed. It has reached the point where it is almost like a family event to me. The staff seem to know me so well, what I drink, how often I drink it and whether I take sugar or not! And they keep me in regular supply!

I have been a regular at this salon for a few years now and I am never disappointed. The staff here…read moreare so friendly and chatty and they do a great job. I have had my hair cut and highlighted here and they always get great results for a fantastic price. The shop offers a service on mondays for the juniors to practice on clients and offer customers great reductions on all services. They cut men, women and childrens hair and I always recommend this hair salon to all my friends and relatives for the good prices and quality of finish they offer to everyone.

First time here and very friendly staff. Tanya cut my hair…read moreand I must say she did a fantastic job I was very please. My hair is very fine and found a lot of hairdressers I had never got it right apart from 1 person I had years ago. Will definitely be coming back again.

Love this salon! Toni&Guy is the most renowned hairdresser in the world for a reason and this…read morelocation definitely doesn't disappoint

I went into Toni Guys in Chelmsford yesterday lunchtime 16th October to purchase a set of GHD's. I…read moreasked the receptionist for a pair of wide ones like the ones on display on the shelf behind her . After having to repeat myself several times she then asked me, are they for you and I said no. Then she very insultingly said to me to go away and ask the person who they were for if they were what she wanted.!!!!!!!!!!!!!!!!!!!. I am 63 years old I did not appreciate being talked to like a 16 year old {who by the way should also be treated with respect} I know what I wanted to buy and if it hadn't been for the fact I didn't want to go to Bluewater to buy them I would have told her what to do with them.. Your receptionist needs a course in customer service...... very condescending.