Highly recommend this Salon. I had my hair high and low lighted, cut and blow dried by Janet. She…read moreturned out to be a lovely person and very obviously highly skilled and experienced. Colour and cut exactly as I had asked for but even better than I thought it would be. When I washed it myself next it just fell back into style, haven't had such a great cut like that in a long time. Beautiful salon, modern with all mod cons and matching towels etc. Very clean, as were the brushes, combs etc. Very friendly, all the staff appeared to be working on happy regulars. I felt very comfortable and relaxed through the whole experience. Great value too, I highly recommend this Salon and, of course, Janet.

I go there every so often, since it's literally just beside my area. There is a lot of staff, their…read morepolite and very welcoming. The staff ask you if you would like a drink, or any snacks. They have sweets at the front, to welcome the kids. I actually really liked my hair after, if I had any photos I would show, but I don't.

A lovely salon with brilliant staff. They always make you feel welcome the stylist will spend time…read morewith you working out what look you want to create. You usually get a really relaxing head massage when you have your hair washed and when you are having a cut or blow dry you are always offered a cup of tea or a cold drink. They do promotions aswell giving you money off and they send you a birthday gift too! Mine was a free hair treatment on my next visit to the salon. Would recommend.

Great salon, quite expensive but great value for money. Lovely staff and i would definatly…read morerecommend anyone to visit here for a haircut! very busy salon so book up, not just locals that use it, people come from out of town to come here.

This is quite a nice local hairdressers for people in Rayne - nice and clean and experienced…read morehairdressers - in some cases it is more expensive than some of the Braintree Salons though but it does offer professional hairdressers who can offer up-to-date services and hair cuts

A little while ago I moved from this area and one of my biggest regrets was not being able to visit…read morethis hair saloon anymore, as quite simply it has been the best hairdressers I have every known. Firstly it is a stylish salon but without any of that 'cliqueness' that some salons are so good at. You always get a unrushed consultation to decide what you want, a good haircut with a really nice shampoo. Staff seem genuinely friendly and it is a very comfortable experience. The only downside is the huge amount of money Southend Council charge for carparking. I cant recommend this salon enough.

Delighted to find someone who really understands Curly hair. A curly hair expert right here in SS1…read more I have tried top salons in London paying three figure sums and I can tell you that Lee is the best I have found. Lee takes his time and gets the shape spot on. Usually I have to wait two weeks for my hair to settle in but not with Lee. Indeed Lee was recommended to me by word of mouth when I stopped a lady in Waitrose and asked who cut her amazing hair. On top of this he is a really nice person. Indeed all the people were delightful. Fussing over my baby and being very kind when I needed to stop for 10 mins to change and feed her. The atmosphere is friendly and inclusive. So many salons make me shrink with the b***chy gossip and there was none of that. Cannot recommend this salon enough. The only bad thing I can say is that I wish I had found it sooner.

I Use To Use This Salon Years Ago But Stopped Goin As I Felt That They Had A Don't Care Attitude It…read moreMade Me Very Uneasy And Didn't Enjoy My Treatments Because Of It

Always very happy with the service here. Amazing nails and also massages! Would definitely…read morerecommend!

I have just seen this review of Urban and can't believe the negative comments that John Kennedy has…read moreposted about this hairdressers! I have been using Urban for years, have never been spoken to in a rude, cocky or arrogant manner and have never ever been kept waiting!! I have also never witnessed any other client being treated in this way either. I have recommended Urban to absolutely loads of people over the years to the point that most of my family and friends now use them! It is always a pleasurable experience and the hairdresser is chatty, witty and always does an excellent job!

I met Jenna through Facebook through a reccomendation from my friend and i must say she is…read morebrilliant! Ive always wanted to find a hairdresser that will come to my own home instead of me going to someones house and having to take my little girl with me or find a babysitter! I must say tho Jenna is a star with kids too :) My hair desperatly needed doing after i had my little girl and i felt like a new woman once i had, had it done. The time went so quick and i felt like i had known her for years! Jenna is a must and i here her eyelash extensions are fantastic too!!

The customer care is good and the staff are pleasant. However I have had my hair coloured there…read moretwice and each time the colour has washed out after two washes; within a week of having it done five weeks of growth becomes visible. It is inconvenient and seems a complete waste of money. I have had exactly the same thing done at different salons and the colour has lasted perfectly. Therefore there must be a problem specific to Mack. For this reason I would recommend getting your highlights done elsewhere.

Mack is a fantastic salon and the staff are wonderful. I have been going there for the past 4years…read moreand have never thought about going elsewhere. All my services have been to top standards and I've never had to complain once. Its such a brilliant vibe when I'm there, from the consultation, to the massaging chairs at the backwash, to the end result. Even when my regular stylist is away I can always rely on another with there great knowledge, they seem to be well trained.