I had a great experience at AAA. The girl at the desk Yasmin was amazing! She was so good at her…read morejob. She took the time to explain identity theft protection that comes free with my membership. I've been a member for 11 years, and I've never been offered this before, so I was really impressed by how helpful and informative she was. She wasn't pushy or trying to "impress" me into anything else, just cute, bubbly, friendly, and quick to help. I also needed a quote for auto insurance. I've been with Allstate for 16 years, but with my new vehicle, they were charging me way too much. Yasmin referred me to Fernando, and I'm so glad she did. She truly trusts him, and after speaking with him, I can see why. Fernando was exceptional. He was very honest about what I should and shouldn't have on my policy. He also didn't pressure me to pay extra for anything I didn't want. He even helped me understand additional discounts I didn't know I could get. I called three other insurance companies, and AAA ended up being the best price. Fernando also made everything feel genuine--more like talking with a friend than dealing with a sales person. I trust both of them, and I'm very glad I had the chance to get their help. I ended up signing with AAA auto insurance after speaking with Fernando.

The adjusters here mainly the managers are all liars. They won't pay you. They'll say you can do…read morethat, won't tell you the due date for the rental.They ll cause delays and blame it on you. Bad faith. Unfair practices. You name it here, it's been done. But who's laughing now? Got you !? That's what happens, you get karma eventually. Bunch of lying thieves

If I could give the "manager Ed "a negative 5stars I would completely rude human refused to give me…read moreany information on my vehicle wouldn't give me address of location, i was in a horrible accident and he hung up on me! Worst experience of my life he has no compassion and is just a horrible human being he will get his karma

CHP impounded my car by accident when to pick it up a week later, I had a $300 stashed away…read moremissing, electric saw , My wife's sunglasses and two bottles of wine just so far as what I know is missing I called them told them it was missing the guy goes to me good luck getting it back what a bunch of bitches so unprofessional both CHP and Franco's towing suck Franco's towing should not be in business , such a rip off I told him I have a camera in my trunk the employee said so what good luck, I just put the phone down proper wankers

Elena is very kind, and knowledgeable when it comes to understanding your insurance. She's one of…read morethe best in the business I've seen to date. If you need anything even a quote give her a ring today I highly recommend her expertise. Elena thank you for everything! :)

Great customer service, prompt return phone calls/emails, fair pricing. I was the victim of grand…read moretheft, and Todd's company made the traumatic event claim process quick and compassionate.

I can't say enough good things about Cesar at Body Shop 661. From the very beginning, it was a…read moresincere pleasure dealing with him. Cesar is genuinely one of the nicest, most professional people I've had the pleasure of doing business with. He kept me updated throughout the entire repair process, communicated clearly, and made sure I always knew exactly what was going on. Most importantly, his work is absolutely flawless. I couldn't be happier with the finished result. I'm truly grateful that I found Cesar. These days, it can be very difficult to find someone you can completely trust, especially when it comes to something as important as your vehicle. Cesar is someone you can absolutely trust. His honesty, integrity, attention to detail, and quality of work are second to none. I would recommend Cesar and Body Shop 661 without hesitation to my family, friends, or anyone looking for outstanding body work and exceptional customer service. Thank you, Cesar! It was truly a pleasure meeting you and doing business with you. You've earned a customer for life!

Cesar is the best. My undercarriage was dragging and I went in this morning like dude I'm on a…read moretime-crunch, gotta be at work, and he got me in-and-out in thirty minutes. AND he did the job far cheaper than I expected. Highly recommend. I'd give him six stars if I could

Andy was super awesome. Helped my husband Rob Moreira and I out of a bind with our tow and was…read moresuper down to earth.

AAA is unfortunately partnered with west hills towing for battery checks and exchanges. Apparently…read moreAAA makes the tech check the battery every time they come even though the first tech stated the battery needs a change. The first tech from west hills towing company straight up lies to customers saying the battery is either chargeable or replaceable when he doesn't have the jurisdiction to do so. So he doesn't charge my battery that apparently needs to be charged and he sets up a next day battery delivery and installation without telling me what time it is. He just said to call AAA in the afternoon which I'm glad I didn't listen to him because he scheduled it at 10am when I had something going on. The 2nd tech comes the next day and demands paperwork from AAA that the battery is under warranty when this was never discussed previous day or by AAA. He checks my battery and said it's good. I called AAA to verify and they reported from previous day that my battery report was "good and no issues" so why did the first tech said it needed to be recharged or replaced? It will forever be a mystery. The funny part is this company loves to hide its tracks because they conveniently "don't have any documentation of the tech coming out the previous day". My fault for trusting the system. I should have asked for all the documentation from the beginning. Don't even bother with this disorganized dishonest company. On top of it they charge $100 for labor. Thanks west hills towing company for wasting my time and not fixing the problem.

I cannot say enough wonderful things about C & D Towing, especially Dylan. After being involved in…read morean accident, my vehicle was completely disabled--it wouldn't start, move, turn on, or even power the hazard lights. It was a stressful and potentially dangerous situation, but between AAA and C & D Towing, the service I received was truly top-notch. Dylan arrived within approximately 30 minutes of my initial call to AAA. He was extremely knowledgeable, professional, and determined. My vehicle was difficult to maneuver into the proper position for towing, but Dylan refused to give up until he found a solution. He delivered my vehicle exactly where I requested and carefully placed it in a very tight space. He handled it so skillfully that he made the entire process look effortless. Dylan was absolutely fantastic, and I am deeply grateful for his patience, expertise, and exceptional service during such a stressful experience. He is a tremendous asset to C & D Towing, and I would highly recommend both Dylan and the company to anyone needing towing assistance. Thank you so much, Dylan!

Avoid using if possible!! Terrible on timing and service…read more Waited hours for a tow two days in a row , then scheduled a appointment tow and they missed that by hours

Great communication and supportive service. On time and a pleasure to deal with.Thank youread more

Shout out to my man Oscar! got me out of a muddy situation TWICE yesterday, you're the man Oscar!read more

This company was amazing! He helped me out in a hard situation and was so nice and professional. He…read moresaved me money and did a great job! Thank you, John.

We need a pick up towed to the nearest Chevrolet dealership. After calling 3 different companies…read moreand receiving no answer, Apple Roadside pickup the call! I quickly explained what we need and he had a quote right away. His quote was below what we were estimating. So we called back and made the arrangements. They arrived on time in a clean and I mean CLEAN Ram flatbed tow truck. You can tell they took pride in their work(I'm a previous tow truck operator, I'm very selective) They quickly loaded our pick up and they were off. I highly recommend them, no gimmicks, no games, just quality professional service at an incredible price.

Great service, very professional!!!! Highly recommend them…read morefor anyone in need! Keep up the great work

Velocity Towing came through when I was stuck without a key and needed a flatbed tow from Canyon…read moreCountry to Van Nuys. The driver arrived promptly, got to work immediately, and handled everything with calm competence. I was honestly worried he might be annoyed about the long haul, but he couldn't have been more professional -- and we ended up having a terrific conversation during the process. He shared stories about the realities of towing, and it gave me a real appreciation for what these guys deal with on a daily basis. By the end of it, I walked away thinking tow operators are probably underpaid for the situations they handle. Efficient, skilled, personable, and professional. Couldn't have asked for better under stressful circumstances

Today, 12/8/2022, at 4:38 pm, I called AAA Emergency Roadside assistance and not once did I get a…read moretext, ETA, or call confirming they were on their way. I'm a 65 yo woman 100+ miles away in a strange town w/o friends or relatives. This so-called company was unprofessional and had no disregard for coming to my aid. They expected me to wait 4.5 hours w/o an explanation! I reached out to AAA to have them removed from their vendor list asap!!! Rating ZERO!!!

How they are contracted with AAA is beyond my mind. On top of their driver crossthreading my lugnut…read moreonto my stud and causing me 150 dollars worth of repairs they then weaseled their way out of paying by saying that it was previously damaged and wasn't caused by them. Shady company. Hope AAA drops them cause I have never had an issue with a AAA contracted tow company until now. Just shady and to go to those lengths to talk to the owner of the tire shop who was not present when I took my truck to the tire shop and oh yeah, they do all of these "meetings" with the tire shop without me present. Cause that's the right way to do business. All over 150 dollars. Just crazy cheap.