On organized mess. Front desk incompetent…read more Dr.don't care secretaries don't answer phone .

I was recommended this "pain clinic" by a doctor. I called them twice, but it took them two months…read moreto get back to me. When I finally heard back, the person who answered was gruff. She barely let me say my name, when she demanded to know why I wanted to see them. She let me know, they no longer are a "full service" pain clinic. They do not do anything but injections. When I tried to inquire more, she already decided I was not a correct fit and told me to look elsewhere. I tried to even ask where they'd recommend I look. (Surely before they stopped all their treatment plans, they sent their patients somewhere?) Nope, nothing. Then hung up. So unless you just need a steroid injection and willing to wait a long time, check out somewhere else.

Five Yelp Stars for the Foot and Ankle Service at Massachusetts General West, Massachusetts General…read moreHospital, Dr. John Kwon, and his physician assistant, Patrick Maguire. Dr. John Kwon, MD (MD!, not DPM), is an expert, Fellowship trained Foot and Ankle orthopedic surgeon, who exudes expert, state of the art, compassionate care. Dr. Kwon surgically repaired a complex foot condition of mine, and, here I am, six months post-op, and I so regret not having my foot condition repaired, years prior, by Dr. Kwon. I am grateful to an MGH orthopedic surgeon for referring me to Dr. Kwon. Dr. Kwon's Care Team includes a Physician Assistant by the name of Patrick Maguire, who is a superb clinician, as well. Dr. Kwon and Patrick Maguire function as a very cohesive team, and collaborate closely. On the day of my surgery, Dr. Kwon updated Patrick Maguire about what he discovered of my condition, in the operating room, while Patrick was seeing patients in the Foot and Ankle clinic. I saw Patrick several hours, later, as we were leaving Day Surgery, and Patrick had already heard about my surgery from Dr. Kwon, even though Dr. Kwon, and Patrick, were in two different places. Dr. Kwon's support team, in the office, two, very caring ladies, are superb; they are as caring, as they are professional, and efficient. I am confident that I could not have found a better foot and ankle orthopedic surgeon, than Dr. Kwon, and Dr. Kwon's team, and the Day Surgery Team (including nursing and anesthesia) are absolutely superb.

I use MGB Waltham whenever possible. Nice facilities, free parking and the service from every…read morepractice I have visited here has been great. The lab can get backed up but wait has never been terrible. And the lobby where you wait to be called is a 2-story atrium filled with light & comfortable seating. I wish they did more here so I'd never have to go into the main MGB campus in Boston.

The Staff and Dr. Bley were great. Dr. Bley has operated on…read moreme twice for different things. He is the Best!! Always attentive and spends as much time as you need with him. Never rushes an appointment. Wouldn't go anywhere else.

I came here recently (5/22) for two cortisone shots in order to deal with pain from a frozen…read moreshoulder. Doctor was okay but he didn't volunteer much information regarding post surgical care or possible side effects from cortisone. My 2 star rating is directed at the nurse who placed the blood pressure cuff on my arm. The cuff was extremely tight and when I asked her to loosen it a little she said she couldn't which of course is completely untrue. If my sister the EMT can loosen a BP cuff in a moving ambulance during a trauma call then you can certainly make a cuff adjustment in a medical office. My arm is unfortunately bruised in several areas now and because the cuff was too tight, the blood pressure reading was very inaccurate.

Great dental surgeon, have had several teeth pulled here, very little pain and very professional…read moreand friendly atmosphere in the office. Always a pleasure working with Dr macAfee and his staff!

Ken MacAfee is a great oral surgeon, I highly recommend him to anyone…read more Everything about his office and practice is fantastic. Easy to get an appointment at a convenient time, and the office staff were very helpful in coordinating records of xrays being sent over. Dr. MacAfee is very personable and professional, he did a great job explaining the planning for my wisdom teeth removal, and did only the procedures which were necessary. The operation itself was very smooth and I had no issues with the anesthesia. Great follow-up as well, I had a common complication which required antibiotics post-op. As soon as I had an issue I called, Dr. MacAfee was on call and he called me backed within minutes, and within 20 minutes of initiating this I was already picking up my prescription. Fantastic experience overall.

It is always good when a practitioner listens carefully to what a patient says and presents…read morereasonable alternatives for treatment. Jason is an excellent listener. He is obviously knowledgeable, and presented options that others had not suggested. Everyone on the staff was helpful and pleasant and made this old lady feel both comfortable and well cared-for.

Knee shots are painful by Jason. I had them done elsewhere and felt just a pinch when having shot…read morewithout numbing gel.

I just had an amalgam filling removed and had a wonderful experience! I was a little nervous as I'd…read morenever had a filling removed, but the whole procedure went very well! The doctors/staff were amazing and very careful with the mercury and made me feel very safe throughout the process. They even provided charcoal pills beforehand and charcoal mouthwash afterwards just to be extra safe! I now have a metal and mercury free mouth and couldn't be happier! I will only go to The Flossery for my dental needs!

Excellent care and advice. The office is easy to find. The staff are friendly, professional and…read morevery helpfu. Highly recommend

Smiley Dental in Waltham is by far the best dentist i've ever been to. Once you open the door,…read moreyou'll be greeted rite away by staff. Jenny is AMAZING, always smiling and will put good JuJu in the air. I would highly recommend this dental office for ANYONE WITH BAD DENTAL ANXIETY!!! or just Anxiety. Dr. Pathan is awesome! she's such a rockstar and will treat you like gold. weather your having a cleaning or getting a route canal done....She will always check in with you throughout the process to ask how your doing, or if you need a break. Hands down my forever Dentist!!! Oh, and did I mention how clean it is, everything is clean and sanitized and believe me...you can tell! I really don't think I missed a thing! oh And they take MASSHEALTH!! Stop by, you won't regret it!

I was always scared of dentists growing up until I met Dr. Pathan and her team. I've always had a…read morefear of dental care from the bad experiences that have occurred. Her team is extraordinary and made me feel very comfortable. The dental hygienist is very comforting and welcoming. If you're scared of dentists please try this clinic out it will change your dental game!!

This dental is all about upselling and making profit. They cares more about money and less about…read morepatients. I had a terrible first time experience with my hygienist, Keylla. Before the cleaning, I declined the laser decontamination, which costs about $2,000 and is not covered by insurance. She walked out to talk to the receptionist, and came back acting like she couldn't care less about my treatment. She only worked on a couple of teeth and then called it done. I literally walked in and out in less than 15 minutes for this treatment. When I pointed out that she completely skipped the upper right side of my mouth, she insisted she had done it and asked, "Do you want me to go back?" What do you mean by asking me that? This appointment was supposed to be 45+ minutes, and you barely spent 15 minutes rushing through my cleaning! For the billing part, the receptionist girl insisted she couldn't find my insurance and tried to upsell me their insurance plus a $600 estimate for the regular cleaning service which I used to spent $20+ on. I had to call my insurance, connect it with her, eventually run through everything myself. I was overall shocked by their attitude and profit-driven behavior. For me as a patient, health is the top priority, cost is secondary. If they can't even perform a basic cleaning correctly, I can't trust them with anything more complex.

Insane - upcharged on almost everything. I have comprehensive insurance and I still paid out the…read moredoor $70 after they upsold me on flouride and an apparent oral cancer screen that isn't covered (after saying no to a $400 night guard that no one else has ever told me I needed) and then after insurance, somehow there were a bunch of other charges that were not covered regarding consultations that racked up to $360. for a NORMAL ROUTINE CLEANING. I've never been charged like this in my life for a normal visit - I have very good dental hygiene. find somewhere else to go. They're scam artists.

It has been almost 3 weeks since my LASIK procedure and I am in awe of my new eyes! I was very…read morenervous going into it, but looking back I had nothing to worry about! From the initial consultation, the staff were friendly, patient and understanding of my nerves. On the day of my surgery, Dr. Giles was great and made me feel comfortable the entire time. The procedure took less than 20 minutes and was painless. After the procedure I experienced very little discomfort and after a few days, any discomfort I did have completely went away. I experienced dry eyes for the first week, but since then that has also gone away. Being able to see is the greatest gift and I am beyond grateful to TLC for giving me the gift of eyesight. If you are nervous to get LASIK, know that I was too, but wish I hadn't been so nervous because in the end I had such a positive experience.

I am grateful and incredibly happy with my TLC-Laser Eye Center experience. They were extremely…read moreprofessional and attentive. They performed preliminary exams to diagnose the possibility of surgery. After that, they scheduled the surgery date and, finally, on the day of surgery, they assisted me throughout the procedures and, most importantly, always kept me calm and confident about the surgery. The rest was just personal nerves, a fact beyond their control or mine. However, everything went wonderfully well and according to their plan. I am truly grateful for their professionalism and passion for the work they do. Congratulations to the entire team, especially Dr. Christina La, Brandy, the doctor who performed the surgery, and the friendly lady who performed the initial exams. "I'm sorry I didn't write your name, but you know who you are." Congratulations to the entire team! Excellent work and keep loving what you do. You are the best.