I made an appointment to see Dr Dao because she was recommended to me by a friend…read more She was calm and gentle, which was important to me. After examination, she presented a treatment plan and confirmed that I understood her explanations. A follow up appointment was made for further care. I totally trust her expertise, knowledge and honesty, all are important to me.

Dr Dao super nice All dental work explained insurance…read morecoverage and procedure very thorough Very pleasant experience

Ari was absolutely amazing! She was kind, gentle, and made me feel comfortable from the moment I…read moresat down. She took the time to explain everything, answered all of my questions, and was very thorough throughout my cleaning. You can tell she truly cares about her patients and takes pride in her work. I left feeling well cared for and with the cleanest my teeth have felt in a long time. I highly recommend Ari to anyone looking for an exceptional dental hygienist!

Another office part of the what I call "Smile Generation." A lot of these new dental offices use…read morethis same medical chart website. They all seem to be over priced and they over diagnose you to make more money from insurances. I've dealt with three different offices all connected to the same network. Came in for routine cleaning and they acted like I was dying and needed all this treatment. They hook you by doing X-rays and these little tests that you don't need. After an hour and a half they hit you with all these procedures you "need". Complete horse shit! Stay away. To top it off I had like four different people talk to me. As if they were trying to sell me a car. They would not take no for an answer. The billing lady then tried negotiating a price for service cause I said it was too expensive. Didn't know medical services were negotiable. Very shady!!

Lovely staff and team, they do great work and get you in and out as fast as they can while painting…read morequality

The quality of care I get here is unmatched. I feel like they actually care about me and my health…read more I was terrified of the dentist and I loved this place so much I paid out of pocket before I had the insurance they take. When I was on the job market, the insurance they take was a big factor in where I looked for jobs (yes, they're *that* good). Now, I look forward to my appointments. I got my wisdom teeth out here and the anesthesia gave me really bad anxiety/the shakes. They reassured me the entire time and helped keep me calm.

Avoid Ecco Dental - Unprofessional Staff, Outrageous Pricing, and Dishonest Practices…read more I do not recommend Ecco Dental to anyone seeking ethical, transparent, or professional dental care. My recent experience trying to get care for my son has been beyond frustrating and deeply concerning. My son is in pain and needs his wisdom teeth removed. I spoke to Silvia, the office manager, who assured me she would contact our insurance and provide an estimate. Days later, she emailed me a quote that raised red flags. When I checked the exact procedure codes on my insurance company's website, I discovered she was charging the full 70%--which is what insurance is supposed to pay--directly to me, the patient. This made it seem like they were billing both me and the insurance the same amount, potentially engaging in double-dipping. When I called the Glendora office to get clarity, the staff said I had to speak with Silvia. She wasn't in, but the front desk casually explained that "this is just the price we feel like charging," and if insurance pays more, they'll refund the patient. That's not how transparent billing or honest medical practice should work. I tried contacting Silvia again, this time at their Claremont Smiles office. Not only was she evasive, but when asked to explain the pricing, she suddenly claimed she needed to speak to the regional manager, Ariana. I reminded her that she is the office manager--yet she couldn't answer a basic question and delayed the conversation for another week. When she finally responded via email, she said my son needed to come in person for an estimate, more than a week after I originally reached out and after acknowledging my son's pain. I asked to see the billing breakdown from my husband's previous oral surgery (also done at this office) to compare. My husband was sitting next to me and verbally authorized Silvia to speak to me. She refused to proceed unless he repeated a very specific sentence she demanded, even though I had already explained the request clearly. Once again, she deflected responsibility to Ariana, and when I asked for Ariana's contact information, Silvia hung up on me. The lack of professionalism, the runaround, and the shady billing practices are unacceptable. I will be reporting Ecco Dental to my insurance company. Patients deserve honest communication and ethical care, not to be misled or dismissed when they're trying to help their child in pain. Steer clear of Ecco Dental. You deserve better.

Probably the worst dental office you could go to or choose. Staff is beyond unprofessional. They…read moredon't really listen to you or your dental needs/concerns. They only care about pushing the price up & getting as much money as they can. And if you decline or raise questions or concerns, they bully you into signing these pricey, unnecessary procedures & do it very aggressively. Even if you have insurance which covers a lot, they still try to make you pay thousands out of pocket. Extremely dishonest people here. They remind me of used car salesman. How these ppl are still in business, I don't know. Sadly, I didn't look at the dentist's qualifications or lack thereof beforehand. Look at that, where he studied, do your research & avoid this place at all costs. I hope you don't have to go thru what my wife & I did. Goes without saying, but will be looking for a new primary care dentist immediately. I'd rather have a child attend to my dental needs than these people.

I've been coming to Dr. Melissa for years, and she is truly the best! She's professional, caring,…read moregentle, and always makes you feel comfortable. The entire office is friendly and welcoming, and I've consistently received excellent care every time I come in. Finding a dentist you can trust is important, and that's exactly why I've stayed with her for so many years. I wouldn't go anywhere else. Highly recommend!

Dr. Francisco was so nice to me and she was an amazing doctor Her dentist staff are really nice too…read moreAnd they treat me well

Came in for a frenectomy, and the staff was super nice! They were clearly following covid safety…read moreprotocol and Dr. Lee was super nice! When I went in I was the only patient. I was worried about social distancing but I totally didn't need to be! Dr. Lee was super nice and informative about the procedure, and even took time to reassure me when I was feeling a bit anxious about it. I was sent home with post op exercises to do and a follow up via email. Great experience so far!

I left this office feeling like I was being scammed. I was told that I had major dental work that…read morewas needed to be done immediately. The costs would be as much as a car. I was very disappointed because this office had great reviews. Luckily, I went to another dentist to get a second opinion. The dentist said I needed some dental work but not as much as this dentist told me I needed. The office was professional but the dentist continued to be pushy about getting dental work done as soon as possible. She told me about a dental credit care plan that I could charge my costs to. I will never return to this dentist office. I do not trust them at all.

just now New This was…read moremy first visit and I am impressed with their friendly staff, knowledgeable Techs, all modern and advanced diagnostic equipments onsite. I appreciated them seeing me same day and they took care of my issues and gave me a plan to address other areas of concern discovered during the visit. The Dentist explained everything very well and was able to offer me solutions catered to me. This is absolutely a QUALITY operation and I would recommend to family and friends.

I complained to the office about charging me a deep clean that I never got and they immediately…read moreagreed to refund me. I looked at the billing codes they were claiming and they were billing under generic billing codes. I'm sure there's clearly a legit code for deep cleaning but due to the gross overcharge they were charging me they couldn't use it. Please look at the repeating one star reviews of this place before you waste your time. I'm still so angry over this dentist's clear scam. I'm considering reporting her to the dental board. I'm sure most of these 5 start reviews are fake. Stay far away from Dr. Hernandez.

Great staff and treatment. Always friendly and thorough. They go out of their way to stand above…read morethe rest. I love that they have such a clean and modern office but still feels welcoming and warm. My kids love coming and that tells a lot! ~Coby W.

An elite practice in every way. The quality of care and service is exceptional from reception to…read morecompletion. The best dental experience I've had in 61 years. I highly recommend Via Verde Dental.