My husband's first time coming to this dental office since Medicare doesn't offer a PPO Plan. He was with his previous dentist for 20 years and he is not a fan of dentist's except his previous dentist. I will miss Dr. Fred.! It took me 2 years to find a new dentist. This dental office has big shoes to fill. He came in filled out forms electronically. The office is warm, inviting , calming and everyone was so warm and welcoming. Full set of X- rays, Dentist examined my teeth, no cavities and they were surprised how good my teeth looked considered. I haven't seen a dentist or had a cleaning in two years. Brook the dental hygienist cleaned my teeth. Brook did a phenomenal job on my teeth.! I was so relieved to have found a caring, thorough, dental office, and staff. Brook I cannot thank you enough for working so hard to clean my teeth. My teeth look and feel amazing.! I thank you so very much for caring for my teeth. If you are looking for a new DDs due to Med care, look no further! This dentist and her staff are absolutely amazing and YES they will take excellent care of your teeth & gums. The rooms are not fancy, and no TV. Plenty of parking, and this dental office is across the street from jiffy lube. The lobby is beautiful. Thank you again. read more

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This was both my teenager's very first visit to this dental office since having to leave their pediatrics office and the experience was wonderful from start to finish. The front desk staff was friendly and welcoming, which helped my teens feel comfortable right away. The hygienist and dentist were patient, gentle, and took the time to explain each step so both my kids understood what was happening. I'm so glad we found this office. It's not always easy to find a place that makes teens feel comfortable, but this team went above and beyond. Highly recommend! So grateful for all the ladies there!! read more

I've only had one appointment so far with this dental office. And I've been very impressed with the level of service in addition to the representative that went over my treatment plan. She went over everything in full detail and gave me several options. I'm looking forward to continuing my service with this dental office and I do recommend them. read more

Very disappointed with this dental office. If I could give zero stars, I would but unfortunately, one star is the lowest option. My son recently had a filling done, and just a few days later, he began experiencing pain in the same area. He called to report the issue, and they scheduled a follow-up visit to check the work. Shockingly, they charged him another copayment, even though the pain was clearly related to the original procedure. I understand they may have recently hired this dentist, but that does not justify billing patients twice for potentially poor work. When I called to address the issue, I was told, "That's just how we code it." In other words, you'll be charged again even if the dentist didn't do the job right the first time. They showed zero willingness to work with us or take accountability. As a family of eight who could have been long-term patients, I find this practice extremely unfair and unethical. This isn't just about the money, it's about principle, accountability, and trust. Because of how this was handled, they've lost all of ours. Save your hard earned money elsewhere where you will be treated with dignity, respect and extremely satisfied. read more

Great Office and great service. I would definitely recommend it. I've been helped by Dr. Morgan was very professional fast and patient and her assistant Janie was great as well read more

If you really need go to this dental center. AVOID dr. Morgan. She is unprofessional unskillful. A general dentist who can't give you much of the information and treat you any extend dental problems. It is beyond her knowledge and this dental central's knowledge. The bill department lady is a fool as well. They all work together to rob you. read more

Absolutely horrible customer service! I've been a client here for 15+ years. Each time it gets taken over, the service gets worse. Monique was not helpful when I spoke to her weeks ago and now "Christina" FINALLY called me back because it took posting a negative review on Yelp to make it happen. She was unprofessional and rude continually talking over me and tell me she's giving me a courtesy call to apologize for taking months to return calls because they are understaffed and do the best they can. It shouldn't take repetative messages and months to return a call. She needs training in customer service. She also called to tell me they weren't honoring a price quoted to me by a previous employee who set up the payment plans (Giovanni). My dentist, Dr. Morgan or Dr. Chara won't honor it either because he didn't write it in my notes. They trusted him to do a job, it's not my fault he didn't do it right. I'll keep posting this because I know they will keep taking it down. Will NEVER go back here. - This office has taken a huge dive. Things were different when ortho, Dr. Dan was there with different dental staff. read more

Came in for my sixth month check up & cleaning. Appointment was met on time. No wait time. The staff is always so friendly and welcoming. I usually dread cleanings because I know my mouth will be sore. The hygienist was super careful and always asked to make sure I was okay. My dentist recommended some additional treatments. Upgrading some crowns, I made an appointment to get them done. I'm so happy my friend recommended this dental group to me. Thank you Glendora Dental for your great service. read more

GDC originally quoted me $5,000 for Invisalign (which their office was responsible for breaking my retainer, making my teeth shift again - totally wasting my money!) After long battles, they finally quoted me $2800 which I was ready to jump on. When I called, that employee was gone and even though I still have this voicemail for the quote, they wouldn't honor it because he didn't write it in my file. Total BS! Happy to say, I found a new dental office that was more than willing to quote me the same price of $2800 for all the drama GDC caused. I often wonder if the dentist and ortho doctor knows how office staff talks to their clients....I requested to speak to both several times, and all they would do is take a message. I know they never told them....they should know their staff makes them lose business!! read more

I like Glendora dental. They fixed my teeth and I get compliments on my smile for the first time in my life. Grateful for a good dentist. read more

Glendora Dental Center - Getting mold for teeth alignment trays. - Cosmetic Dentists Near Me - Glendora, California

I made a mistake by not reading the reviews. I picked this place because it's only 5 min away from my work. It was the ideal location due to the follow up care that I will need. This place wasted my time. They charged me $150 dollars for the X'Ray's and I had a young dentist that did not do a comprehensive exam. I don't mind paying for good work but I am dissatisfied about my visit. They wasted my time because prior to my appointment I informed the receptionist that I needed care the same day; the receptionists booked the appointment and said I would receive the care. I asked her several times to confirm this. After the X-rays I was informed that the specialist was not there to provide with the care. I will not continue with this but I do not recommend this place. read more

This place is extremely unprofessional, the staff is inexperienced. During my last visit they had a staff member where he continuously laughed and I kept saying I am in pain. I called my insurance because I wanted to go over my copayments and what my insurance covered because it seems super high. My insurance company automatically filed a grievance and I didn't and they said they would no longer service me. That means they were more than likely overcharging me for service which is unethical. Mind you they stopped me in the middle of treatment which is completely unethical and morally wrong. Find another dentist for service because they are just taking people's money. read more

Thank you for rescuing me with my fractured tooth. They fit me in and took excellent care of me even on their lunch break. Sooo grateful and highly recommend. Have been going here over 15 years! read more

I'm so sad that Dr. raad is no longer here but the young dentist that has joined the team is GREAT! So friendly, knowledgeable & she has such a great , pleasant demeanor. I also love the dental assistants here! They're kind & I love their interactions with the doctors; they all seem to respect each other in their communication. It's pretty easy to make an appt & their office is CLEAN read more

We make holes in teeth! We make holes in teeth. A chant one would want to avoid from those dreaded cavity creeps. So from me to you let's try to avoid these menaces let's all take good care of our pearly whites. I've been coming here for years and the Doc here gives it to you straight with no jive. When I'm going to receive an injection please don't tell me I will feel a little discomfort or pressure! Tell me it's going to hurt and I will trust because it is the truth. In the end it's better to be honest with a patient and not do the Hoke Pokey with them. Besides all that I'm extremely happy with the work they do here. It may not look like much on the outside but inside is a whole different story. A relaxing atmosphere with a clean look just like something out of a brochure with no fronts. They have equipment that's state of the art and everyone here at this clinic is at the top of their game in professionalism. And you can also tell by the gleaming smiles. That's my take, Peace. read more

Do not go to this place. They have a history of taking advantage of insurance and customers based on their reviews. I was told my total was $1937, I have two insurance one paid $845 and the other paid $764. I paid out of pocket $530. I had a credit of $202 based on the conversation I had with office. When I told them I wanted my credit reimbursement because I was going somewhere else. They change charges and they added other unknown fees to not reimburse me. . I'm filling a consumer affairs claim. You deserve zero star!!! read more

Do not go here. They will do more damage than good. I came in on two separate occasions and both times were terrible. Bad service and destructive work. I now have had mouth pain on every place they worked 2 months later. I have to go to a new dentist to have them repair what this place butchered read more

Very disappointed with my service here. Over a year ago I had a root canal done by their office in La Verne, it has hurt ever since. I have returned to the office numerous times for help, each time it has been "give it a few weeks ". At one point Dr Pablita came in the room - said "it is a sinus issue, go fix that" without an X-ray or even looking in my mouth. Since then they put a filling on a bottom tooth. It has been very painful for months. They sent me to two different "experts " (costing over $750 total). The last specialist confirmed that I will need to have all the work (root canal and filling) redone. Every step of the processes here requires me returning at least two times to fix or look at. They do not stand behind their work. I found a dentist that quickly identified the issues and has provided a quote to fix. Please do not respond with an auto generated response- spend the time doing the right thing for your patients, I will not call your office. Very disappointed.. read more

Great place if you want to be charged at the same time your insurance is charged, want to be threatened, lied too and scammed then this is your place. Incompetent staff they have it, a Dentist who lies on insurance paperwork they have it. The will lose your paperwork, and change their accounting from day to day. Say bye bye to your money, and your insurance premiums *update* 5/29/15 IF you leave a bad review the Office manager at least thats what she calls herself today SHAUNA will harass you, she will harrass and threaten you nonstop, My parents have been harassed by this staff member nonstop. STAY FAR AWAY who knew a dentist worker could go stalker over this and break all TOS in the process. As you can tell by the response this is how this company carries itself, the "office manager" first took it upon herself to message me from her personal yelp, then secondary through the business. but you dont need just my review read the others that show the play with your hard earned money. This same "officemanager" took it upon themself to go into my parents medical file get their cell phone number and send a mile long harrasing TEXT message. read more

SCAM! LIES! DECEIT! Also nice when you get a passive aggressive message from one of the employees there, criticizing your review. Shauna. Who has a reputation of being aggressive and hostile. Professionalism at its finest. I can't help that I was not only mistreated at your office but another as well. I also left them a similar review. I advise people again, to do your own research. Just google "deep cleaning scam" and make your own judgment. Call your insurance company and double check their quoted prices. Do your due diligence and don't take my word for it. In addition, it's a little obvious when you have 30+ reviews that aren't recommended, that are 4+ stars, and they are all within 2 months of each other. The "fake reviewers" only have one review... Yours. Almost like you made up some Yelp profiles and reviewed only yourself, in an attempt to boost your Yelp rating. You probably figured out Yelp has an algorithm to detect fraudulent reviews. Two thumbs up. read more

I have had a very good experience with this practice, everyone is kind and they have done a fine job with my teeth

I left there feeling insulted and in tears!!!! Normally everyone is really nice here. But the perio dentist I had was so insulting and rude I have to now go somewhere else for my root canal! The first visit I had with him he told me to find a rich husband because I'm only a cashier. Which made me so mad! I still came back just to have him keep telling me I'm not a Doctor when I tell him I have a bad reaction to antibiotics. He just kept saying he's the doctor I'm not! Well I know my body! Please don't get any work from this horrible person! I dont know how they can represent him . Dr. Raad is the nicest dentist ever I would give her 5 stars!!! Anna in the back office is really nice also read more

Zero stars. Delta dental ins , I get cleaning and x-rays. Made arraignment 1 week in advance to assure cleaning was included. On day of app I confirmed that I get cleaning x-rays all OK. Got into chair and only got x-rays. Complaint to delta dental ins and Medicare ins. The dds wouldn't even talk to me read more

I can NOT believe how you extracted my sons tooth. He's completely swollen, eyes and cheek, and told him he was fine even though he said he could feel all the pain. I'm going to report you to the dental board of California and department of consumer affairs. Update: the office contacted me TWO WEEKS later and took down the picture of my son in Yelp. read more

Glendora Dental Center - My 12 year old in severe pain from a tooth extraction. He felt ALL of the pain. "Parents not allowed in the room with him." - Cosmetic Dentists Near Me - Glendora, California

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horrible! dentist absolutely if you care about your health do not come here even with denti cal i promise its cheep and the work is so bad you have to go some place else and you are out 3000 dollars to fix what they did wrong this is a huge warning reporting to bbb dental board and all insurances read more

I had been going to this dentist since i was little. A little over a year and a half ago I had chipped my two front teeth. My insurance had switched my dentist a few months prior to the situation but I had wanted to go to my childhood dentist to feel more comfortable. So keep in mind we had paid out of pocket for the whole procedure. I had gone in to get them checked out and the dentist had told me i needed veneers for my two front teeth. As an 18 year old girl i was terrified because i'd have to deal with this the rest of the life. 6th months or so after my veneers we're installed I had have the most worst pain I have ever felt in my right front veneer. I had gone in to check on what was going on and when I did they checked me out and didn't tell me the reasoning for my pain and just told me i needed a root canal and walked out of the room. Thankfully my boyfriend had came with me and spoke up and asked what was actually wrong and the dentist couldn't even look me in the eye while telling me she had hit a nerve in my tooth and the pain was from "trauma from the procedure".I was genuinely fuming at this point with so much pain and the fact that the dentist couldn't look me in my eyes while telling me she had hit a nerve in my tooth. While she was doing my veneers I had a feeling something was wrong and I couldn't shake the feeling so when I was feeling this pain and went back to the dentist I wasn't surprised it was from "trauma" and a year and a half latter I now have to get a root canal and have had a bumb above my right veneer that has not gone away for months and my new dentist has told me it was also from the trauma from my veneer procedure. I'm not sure if they have switched doctors since the time being so that is why I put 2 stars but other than that, i am now traumatized going to the dentist because of the situation. read more

Don't go there!!! These people are interested in your money and not the patient at all. I was told I needed to have three teeth extracted and bone graphs then a partial, total out of pocket costs 2,900 approximately. As luck would have it I had a lot of anxiety so the doctor got scared and sent me to an oral surgeon who wanted 8,900 To extract the three teeth with bone graphs. I didn't want to pay that out of pocket so I found another dentist that we knew and he did a complete exam. He then put medicine and my pain immediately was gone and now all I really need is a filling because it's a deep cavity. Do not trust the doctors at Glendora Dental Center. They care about getting as much money as possible and they just don't have a conscious at all!!!! Also know your insurance coverage!! They tell you things you don't need to have done. read more

When it came to my son needing braces, I called the list of orthodontists in my insurance network. I am so happy that we chose Glendora Dental Center. From the first phone call to the front desk, I have been so pleased with this dental center. My son has never been a fan of "hands in his mouth" and I dreaded this 2 year process. Monique, Danielle, Shauna, Dr. Dan...extremely professional and very friendly. Genuinely nice people. The dental assistants compassion and reassuring mannerisms completely eliminated my sons anxiety. He looked forward to choosing new color bands and chatting with Dr. Dan about hockey. Whenever I needed an immediate appt because of a broken bracket, bent wire, or whatever else, the staff was always accommodating and took care of my son. The true testament to GDC is the amount of care and concern that was shown when my son sustained a life changing concussion. After it was decided that the braces were no longer necessary because of all the CT scans and MRI's, I was overwhelmed with the thought of a financial commitment for braces not on my son's teeth. You can imagine my reaction when I received a phone call from the office manager letting me know that the Dr had waived the balance on my account. That the were praying for my son's recovery and wished him well. . I highly recommend Glendora Dental Center. Professionalism at it's FINEST. read more

I went here the first time with my fiancé and the front desk said that my HMO ins hadn't switched us. I called Delta and they said we can do it right now and fax but the Dentist office said no I had to be on next months roster. I explained we drove over an hour but they didn't care. So next month we came back and I was on the roster and he was not. This front office lady was much nicer and let us call ins and fax approval. The staff is really nice but the pricing was much higher than other quotes. We came there as a second opinion on pricing. The same work at Hermosa Smiles quoted my fiancé cost $6500 more at Glendora- not kidding. My work cost $200 more at Glendora for WAY less work!! And they said they were checking my gums but the lady never showed up so - no thanks we need someone with better pricing. read more

Disorganized and uncaring facility. With so many dentists in the local area do yourself a favor and steer well clear of this place. The office staff seem to go out of their way to put blockages between you and your appointment. For example: I'm covered by my wife's plan, I show up for my scheduled appointment (after visiting the clinic 2-3 times previously) and am informed I'm not on the list. I call my provider who assures me that I very much am and to look on page 10 of the list . Front line staff pulls out jumbled pile of loose printouts and looks at page 10 can't find the name. Rather than taking 2 minutes to sift through the remaining sheets on the off-chance that +maybe+ their filing system was ummm less than perfect and the sheets out of order I'm informed that I have to have my provider fax the exact page over and reschedule for next month. So I'll be going elsewhere. Glendora Dental! Wake up! Compared to the vast majority of dental facilities within a 2-3 mile radius you have so many more low star reviews. Maybe there are enough random clients that wander through your doors to keep you ticking over but if your ever want to properly grow and build a business that someone else would want to buy into please: 1) Purge your least effective staff - you'll notice many of these bad reviews don't even mention the dental aspects of your practice.... which honestly seems competent..... although I do remember having to wait far too long in the chair with nothing going on even when having one of the first appointments of the day. 2) For goodness sake make your records and scheduling fully digital - that rats nest of papers I saw this morning should be scanned and digitized immediately upon receipt every month. That way you would have been able to retain me as a customer simply by pressing crtl F. 3) Either fix or scrap the sms text appointment confirmation system. It hasn't worked for the past year and no-one wants to be spammed by endless texts. read more

I have been going to this dentist with my father for since I was probably about 14. They used to be better when I remember getting my braces but things changed . I recognize some of the old staff and they are pretty nice but some new people aren't the same . I just now turned 19 , and had not been to the dentist in a while. I called and made an appointment for a cleaning . The lady who cleaned my teeth scratched up my gums and when I brushed my teeth later that day they were hurting . It wasn't a big deal as I had thought it was because I didn't go for a while , like 7 months. After I schedule an appointment with the main dentist for my wisdom teeth as it was time . The operation was okay I was waiting for much longer than "5-10" minutes after I got laughing gas . It was like 40 minutes and my father began to get concerned. Anyways after the appointment they did not tell me much to do after and just gave me a small paper with instructions . Trust me it is intimidating not to know what to do because I don't want to get dry socket. So I had to do lots of googling and calling the dentist office for help. read more

Horrible! This "pediatric" dentist and hygienist always seemed timid to clean my daughters teeth. Then one time she had an issue they wouldn't touch her at all and said they don't have equipment small enough. What. The. Heck. So then how are they a pediatric dentist?!?!!! Glad I got out of there!! I took my 2 kids and my sisters 2 kids out of there as fast as we could. They are service pushers... especially braces! Then my cousin sat in the chair for an hour with no one helping her because she had a "cavity" (this was after she's been there 2-3 times) and finally they contacted her mom who was in the lobby and told them it was just a consult that her cleaning would be next time. We felt discriminated on that because we chose not to go with their braces. Btw took my cousin to a different dentist and was told she didn't have a cavity. BEWARE!! read more

This place is awesome. My daughter never liked going to the dentist before, now she looks forward to it. Everybody is great there; from the receptionist, the schedulers, to Dr. Raad. I would highly recommend this place to anybody! -Deborah B. read more

They are good at what they do but just be sure they don't change your appointment time. I had an appt at 11 am and waited an hour because they said they moved it to 12. I wasted one hour in the waiting room. Pissed me off! read more

Ever since my husband and I were referred to Glendora Dental Center, we've been very happy; the staff are extremely professional, friendly, and thorough with providing care; mostly we're very comfortable with receiving care at Glendora Dental because the facility is always very clean and they use the upmost care with following all safety precaution, which we find to be a plus in looking out for the safety of their patients. This is why I find them to deserve a five star rating. read more

Five stars all the way! From the front desk to the back office and sitting in the chair was a five star treatment! Not once did the staff make me feel uncomfortable about being a big baby that I am lol! I been a little worried about seeing the dentist again but not any more. I finally found my home with Glendora Dental Center! Thank you!!! read more

I had been coming here for years, got my braces with Dr Dan, but lately this place has changed to the worst. It takes me months for them to accommodate me. Took the day off to get an appt and then was told that they couldn't do a basic cleaning! Wtf?! I have great teeth, always floss and brush twice a day and I have no issues but they wanted to do treatments that require out of pocket! I can't afford... I just wanted a simple cleaning and they say no! Time to find a new place. read more

Best office staff and most friendly! Ortho care is amazing I have my entire family here and easy going atmosphere! read more

It was my first time at this dental center yesterday and i had an amazing experience. When I walked in i was greeted by the lady in the front desk (sorry I dont remember your name ) and she asked me to sign in and i had wrote new patient on the form so she kindly asked me for my id and insurance card and to fill out papers. She informed me that is would be called shortly. They called me in and i had my x-rays done. Dr. Gina examined my teeth and she told me I had no cavities thank God. She informed me that I need a deep cleaning and asked me which side I would want to do 1st and when i want to have the other side done. So, I was done with my check up and had to see how much I was going to pay for my deep cleaning since my insurance is up the end of this month. I was helped by Danielle Narcisse and she explained everything to me and even helped me get approved for financing and I'm very grateful for that thank you so much Danielle. I even told Danielle i absolutely love how the place looks and it's so nice and clean which is amazing. Thank you everyone there who helped me I appreciate it. Nice and friendly staff for sure! Went in today for my right side of my deep cleaning and everyhing went great. Now i just have next week to have my left side done. read more

Never let anyone you care about go here. These guys are terrible. My son went here last week to get his teeth cleaned. They spent less than 15 minutes examining him. they did not clean his teeth. They took x-rays and then told him he had an infection and needed a root canal and a crown and a deep cleaning to the tune of $1900. I was suspicious of this diagnosis and took him to another dentist who spent nearly 30 minutes trying to confirm their diagnosis. Looked at the Glendora Dental Center x-rays and because they were such poor quality took some of her own. My son has no infection and no need of a root canal. These people are either incompetent or scam artist. Either one is bad. read more