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Susan Cartwright Designs

5.0 (3 reviews)

Services - Susan Cartwright Designs

Wedding planning

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Sparky's Balloons

Sparky's Balloons

(196 reviews)

Inner Richmond

Created just what I wanted. Easy ordering in person and ready when I showed up. If only they could…read morehave kept the wind under control :)

We reached out two days before our event to request balloon decorations for a birthday party, and…read morethe booking process was incredibly easy. We called to check their availability, and they directed us to fill out the contact form on their website. We submitted it, and they got back to us the next day to review the details. After that, they sent a proposal by email, which was simple to update, and once we approved everything, we made the payment. On the day of the event, the only hiccup was timing. We told them that setup was scheduled for 3:30pm and the party would start at 5pm. When we didn't see them for a while, we tried calling but didn't get a response. They didn't arrive until around 4:40-4:45pm, which was much later than we expected. They mentioned they thought 3:30pm was just the earliest they could arrive, but we actually needed them there at 3:30pm. Thankfully, once they arrived, the setup was quick, efficient, and they finished in no time. The balloon arrangements themselves were absolutely stunning. We received so many compliments, and they completely transformed the space. They understood the aesthetic we were going for and executed it perfectly. Despite the timing miscommunication, I would still use them again because their customer service was great throughout the planning process, everything was easy to coordinate, and their work was beautiful. With clearer communication on arrival times next time, it would easily be a 5-star experience.

Earth and Events - welcome dinner in napa

Earth and Events

(36 reviews)

Civic Center

Our wedding was the best day!! Better than we could have imagined. From the first call we had with…read moreAlex, we knew we wanted her as our planner. The vibes felt right, and we loved that she would help us bring our vision to life by including design. We picked the partial planning & design package but honestly, after working with her, we wished we had just done full service planning. In our first meeting we gave her an idea of what we had envisioned for the day, including a shared pinterest board. From there she made a design deck that really brought our day to life. Alex provided the best vendor recommendations (including for some with whom she had relationships and discounts), thoughtful design ideas, and guidance on the overall flow of the day. She joined us for our food tasting, met with us in person to pick out our rentals, and she coordinated a site visit with the vendors in preparation for the wedding. We didn't think we needed a content creator, but she even provided us with one and it was a great addition to capturing the memories of the day! Throughout the planning process, Alex was easy to reach, responsive, collaborative, open to feedback, and genuinely easy to work with. On the day of the wedding, Alex brought everything together seamlessly. She handled every detail behind the scenes, even things that didn't go as planned were handled quickly and professionally. This really allowed us to be fully present and actually enjoy the day. When I walked down the aisle for the first time, I was blown away!! It was BEYOND, BEYOND what we had even hoped for. We are soo blessed and grateful that we got to work with Alex. In the words of my husband - Earth & Events really cooked!! 10/10 recommend, expectations fully exceeded! Thank you Alex!!

Alex, a few years later and you want to respond on here to my previous review of your low quality…read morework. Your response is full of lies. I'm sure you were not sick that day because I watched your Instagram stories that day and you were at another event, maybe a bigger event than mine. If you were truly sick I'm sure you would have to communicate it to me. This whole day was a disappointment since I loved your work on your social media that's why I booked you. But seems like money is what you value more. You offer to pay me to take my post down yet you don't respond to my emails. So at the end of the day, it's you who can't communicate. You choose not to respond and now you want to act like this, years later.

Susan Cartwright Designs - wedding_planning - Updated October 2026

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