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    Surmount Innovations

    5.0 (1 review)

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    1 year ago

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    Liberty Marketing Company

    Liberty Marketing Company

    1.0
    (6 reviews)

    We were contacted by Liberty Marketing Company in November 2024 to place an ad on a waterproof map,…read morewith delivery promised for Spring 2025. Throughout 2025, we followed up multiple times. Each time, we were given excuses and reassured that the maps were coming soon. As of now, we have received nothing. To make matters worse, they have stopped responding entirely--no returned calls, no replies to emails. This has been a frustrating and disappointing experience. We paid for a service that was never delivered, and communication has completely disappeared. I would strongly advise others to avoid this company.

    DO NOT USE THESE PEOPLE!!!!…read more In August 2024, I purchased advertising services from the above-named business, specifically a $900 ad placement on a laminated map intended for distribution in my local area. I was promised a proof for approval by September 2024. However, I never received the proof, the final product, or any meaningful follow-up communication. Over the past year, I have made numerous attempts to contact the business via phone and email. I was given inconsistent explanations and repeated assurances that the ad would be completed or that I would receive a refund. Neither has occurred. Despite my patience and willingness to work with the representatives--Hayley and Tonya--I have received no resolution. In fact, I was even approached again to purchase additional advertising, despite the original agreement being unfulfilled. BBB is notified as well as the Federal Trade Commission!!

    Surmount Innovations - marketing - Updated August 2026

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