1. Surf's Up Pediatric Dentistry

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Papillion, NE

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Surf's Up Pediatric Dentistry

3.0 (2 reviews)
Closed • Closed

Services - Surf's Up Pediatric Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

Surf's Up Pediatric Dentistry Photos

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2 years ago

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Your Family Dentist - Micah Jeppesen, DDS - The always beautiful waiting area

Your Family Dentist - Micah Jeppesen, DDS

3.5(14 reviews)
0.1 mi

Another great visit today to 'Your Family Dentist'. This entire staff is very friendly and…read moreprofessional. Dr Micha Jeppesen is excellent at everything he does, from basic to more specialized appointments and always with care. Thx you for the awesome dental care you share with me and my family.

This has been the most frustrating and unprofessional experience I've ever had with any medical…read moreoffice. I was given an estimate around $600 for my visit in April, only to be hit with a shocking $2,500 bill afterwards which was received in late June. Since July, I've been trying to get answers, and instead I have been met with rudeness, avoidance, and zero accountability from the front office. I repeatedly asked to speak with the doctor and was told he "does not talk on the phone with patients." At my follow up cleaning in September, I confronted him directly about the ongoing billing issues and the dismissive treatment I'd been getting. He told me, "We will get this taken care of," and took every document I brought - the estimate, the bills, phone logs - everything. I finally thought someone was taking this seriously. Instead, nothing changed. A few weeks later, I received the exact same $2,500 bill with no explanation, no update, nothing. When I called again, a staff member offered a payment plan but then told me the amount I could actually afford was not accepted by the doctor - he needed double the monthly payment. When I asked for time to figure things out, communication suddenly stopped. My calls were not returned, my messages were ignored, and even my email received no response. I was calling weekly with no progress. Today, after months of trying to resolve this with the office directly, I found out they sent my bill to collections without notifying me. After everything, this was how they chose to handle it. I have never dealt with such poor communication, lack of follow- through, and disregard for patient's concerns. Based on my experience, I cannot recommend this office to anyone.

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Your Family Dentist - Micah Jeppesen, DDS - Reception

Reception

Your Family Dentist - Micah Jeppesen, DDS - Front desk

Front desk

Your Family Dentist - Micah Jeppesen, DDS - They always decorate for every holiday and I love it.

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They always decorate for every holiday and I love it.

Hawley Orthodontics - What an awesome office and staff!

Hawley Orthodontics

5.0(8 reviews)
0.2 mi

We've been going to this office for about a year for my daughters orthodontic work. When we started…read morethe office was Igel Orthodontics, with Dr. Igel and Dr. Hawley working as partners. We saw both doctors and were very impressed by both of them. The staff is amazing, the front desk could not be more helpful. They went through every question we had, and took time to sit down and meet with us before we started care to discuss everything from financial options to their recommendations on treatment. The doctors were operating two offices, one in Omaha and one in Papillion, about a month ago we received notice that Dr. Hawley would focus on the Papillion office and it would change names to Hawley Orthodontics, and that Dr. Igel would focus on the Omaha clinic. We had no reservations about this at all, as both doctors are top notch. The transition has been seamless. Dr. Hawley is awesome. Bonus things that must be noted! Keurig Coffee and assortment of flavors and teas for waiting parents. Free Wi-Fi Clean, Modern and Comfortable waiting area *Things your child will love about Hawley Orthodontics Hawley Orthodontics T Shirt When you get braces on, you get a killer goodie bag When you get your braces off you get a bag of candy that you couldn't eat with braces on Reward points that lead to prizes and gift cards!

Went in for a consultation with my son, they are friendly and helpful. They explained costs out…read morefront and have their own in house payment plans.

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Hawley Orthodontics
Hawley Orthodontics
Hawley Orthodontics

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Surf's Up Pediatric Dentistry - pediatric_dentists - Updated October 2026

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