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Aspen Dental - Papillion, NE

4.2 (6 reviews)
Closed • 8:00 am - 5:00 pm
Updated a few days ago

Services - Aspen Dental - Papillion, NE

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Ask the Community - Aspen Dental - Papillion, NE

Your Family Dentist - Micah Jeppesen, DDS - The always beautiful waiting area

Your Family Dentist - Micah Jeppesen, DDS

3.6(15 reviews)
0.5 mi

This has been the most frustrating and unprofessional experience I've ever had with any medical…read moreoffice. I was given an estimate around $600 for my visit in April, only to be hit with a shocking $2,500 bill afterwards which was received in late June. Since July, I've been trying to get answers, and instead I have been met with rudeness, avoidance, and zero accountability from the front office. I repeatedly asked to speak with the doctor and was told he "does not talk on the phone with patients." At my follow up cleaning in September, I confronted him directly about the ongoing billing issues and the dismissive treatment I'd been getting. He told me, "We will get this taken care of," and took every document I brought - the estimate, the bills, phone logs - everything. I finally thought someone was taking this seriously. Instead, nothing changed. A few weeks later, I received the exact same $2,500 bill with no explanation, no update, nothing. When I called again, a staff member offered a payment plan but then told me the amount I could actually afford was not accepted by the doctor - he needed double the monthly payment. When I asked for time to figure things out, communication suddenly stopped. My calls were not returned, my messages were ignored, and even my email received no response. I was calling weekly with no progress. Today, after months of trying to resolve this with the office directly, I found out they sent my bill to collections without notifying me. After everything, this was how they chose to handle it. I have never dealt with such poor communication, lack of follow- through, and disregard for patient's concerns. Based on my experience, I cannot recommend this office to anyone.

We love it here. Everyone is welcoming and friendly. My husband, son and I really love our Dental…read morehygienist and dentists. They take great care at being thorough, well, at the same time gentle. My son had a bad experience with a dentist when he was younger, but he really likes this place and doesn't mind going to the dentist anymore.

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Your Family Dentist - Micah Jeppesen, DDS - Reception

Reception

Your Family Dentist - Micah Jeppesen, DDS - Front desk

Front desk

Your Family Dentist - Micah Jeppesen, DDS - They always decorate for every holiday and I love it.

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They always decorate for every holiday and I love it.

Aspen Dental - Papillion, NE - oralsurgeons - Updated May 2026

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