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    Oklahoma Granite and Stone

    Oklahoma Granite and Stone

    (1 review)

    Maple Ridge

    I hired Michael and Sandra to do my granite because they seemed very professional and trust worthy…read more That is about the positive of my experience. After a month went by I asked when they are actually going to do my install? They gave me installers (Edgar) phone number. I give him a call and set an appointment with him on 2:00 PM a couple days later to measure. I take off work early to meet him and 2:30 I call him to ask where he is? He tells me with no apology he is getting lunch and will get there when he can. 4:30 comes and I call him again, he tells me once again he is going to get some lunch and will get there when he can. I tell him good luck with that. He catches me on my way out the door and I say "if I told my paying customers what you told me after you set the time I would not have any business with them" and left. I ask Michael to get me a different installer. He tells me about Marco and says he has 16 years experience and is very nice. He comes over to measure and about a week later he starts his install. He tells me that he needed to come back the next day to finish for only a couple hours. When I get home I was shocked at how much was not finished and missing one sink and all the faucets. I asked Michael and Sandra to come look at my install and they come and take pics of all the unfinished granite. I asked them why he would leave without finishing and they tell me it was their fault because they had to send him on a more important job than mine! They also tell me my sinks and faucets were at the original installers which made no sense why I had 3 of my sinks already. I asked who was going to install them since they gave me the impression that was part of the deal. They gave me a number to a plumber to call for that at an extra cost. They text me the next day and ask me to be at my home when installer is there so I can tell him what to do, I then say what sense does it make for someone with no experience telling a 16 year experienced guy what to do!? I talk to plumber and he tells me an amount of expected bill with possibility of more, I ask him for a break down after we set a time for him to show up and he never answers me back. I received an email bill for the install while Marco was working and it seemed too high. I asked Michael what was the cost of my fireplace since I agreed to that after my first estimate from them. He tells me one thing and I ask Marco while he was here and tells me something way different! I tell them how unhappy I was with my experience thinking they would make it up with some kind of discount but find out they were only trying to overcharge me when it was all said and done. Only thing they were concerned with was getting money without giving any apology. Don't let them fool you!

    Cabinetworks By Oaklee

    Cabinetworks By Oaklee

    (1 review)

    Avoid CabinetWorks by Tom Lee, and Ra'am with RDA Remodeling…read more I would avoid CabinetWorks by Oaklee, Tom Lee. It was a 24K job, he admitted he spent the money and it is gone! I had to get an attorney, having to spend more money, to get it done. He was referred by RDA Remodel, Ra'am, who also did not finish his contract. I had to hire someone to finish that job and that cost me an extra 5K These men are definitely unethical businessmen. It took 6 months, SIX, to get cabinets installed. Once installed, the finish work was not smooth in many places, they have not returned to fix. He is a con man, and when I first met him the company was a different name than CabinetWorks. Now he has changed the name again in less than 6 months. He now goes by "Knotted Timber", but the same con man with a new name. Both of these men have quite the scam going on in Tulsa. Neither, of course, are with the BBB, but I reported them anyway. I have also sent in a form to the Oklahoma Attorney General so they can investigate these two.

    From the owner: At CabinetWorks by Oaklee, we deliver top-notch cabinetry for every budget, backed by a lifetime…read moreservice guarantee. Our experienced designer will transform your vision into reality with the same meticulous attention to detail and quality you would expect with higher-priced custom solutions. In addition to quick, professional installation, we offer full project management services to give you complete peace of mind. Whether buying your first home or building your dream home, we have the right solution for you. CabinetWorks by Oaklee is backed by the same cabinet maker who has designed and installed custom cabinetry in Northeast Oklahoma's most prestigious homes for decades.

    EA Stone - More cabinet damage

    EA Stone

    (5 reviews)

    My experience with EA stone started on a positive note as they helped to educate me on the various…read morebrands of quartz so that I could make an Informed selection. Unfortunately, the positives stop there. I feel EA stone completely dropped the ball on communication, execution, and accountability. * They completely botched the installation of the backsplash and tried to blame me for their mistakes. Ultimately they did fix the backsplash after a lot of wasted time and unnecessary debate * They caused extensive damage to my cabinet paint during installation - their response: it's on you * They used a grinder and took big chunks out of the side of my cabinets: their response: it will be covered so it's acceptable * They cut the kitchen island top 2 inches two long which left large open gaps on the sides of the island. They refused to fix it. I feel that EA Stone left the job unfinished, caused extensive damage, and when confronted, they made excuses, deflected, and ultimately blamed the customer. They left a huge mess of quartz dust throughout the house with zero attempt to clean up. I feel that EA stone failed every step of the way - and while everyone makes mistakes, I would not recommend doing business with them due to their compromised integrity and respect for the customer.

    From the time that we walked into the showroom through the time that they helped us to select the…read moreproduct that we wanted to the completion of the project, we wish we could give them a 10 star rating. Everyone was very professional, knowledgeable, and efficient during the entire process The care and professionalism during the installation was second to none they are truly perfectionist during the installation and all finishing details. During the installation of the very last piece, Edgar noticed a cut going the wrong way and made the statement, it was unacceptable and went back and got another new piece to install so it would be perfect. They will be doing any additional projects we need to have done. This is the quality that they provide and that you're going to be looking for as well.

    Surface Solutions of Tulsa - poolservice - Updated May 2026

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