i paid for surf camp for my daughter. Unfortunately, she tested positive for COVID and couldn't attend. I immediately emailed the camp to notify them once we received the results. As of today, I have given them a MONTH to reply. I even followed up with two additional emails, a voicemail message and a Facebook message and nothing except a Facebook response saying the best form of communication is email. I am ok with no refund, but at the least there should have been a response with an offer of resolution (surf camp the following summer, money towards private lessons, etc.). Any reputable business has a Covid policy at this point. Very disappointing. Too many surf camps to choose from in this area to accept this sort of poor customer service. I'll wrap this up as my donation to their local business and give my repeat business and recommendation elsewhere. read more