My Fujitsu central AC system failed. I initially went with the HVAC company who installed the…read moresystem in the new construction. That company failed to show up within the service window, and too late in the day to do any diagnostic testing to find the leak. The next available appointment would have been the following week. I called up APB and got a same day appointment. Trent showed up promptly. He pressurized the system and within 30 minutes found the leak in the indoor evaporator coil. He was very informative. APB will charge $200 for the service call, whereas the other company quoted me up to $970 to do the same task.

They came, they saw, they conquered. The guy was extremely knowledgeable and extremely…read moreprofessional. He looked at our system, diagnosed what was wrong with it, and fixed it. All in under one hour. We can only recommend them!

Highly recommend SER Air Conditioning…read more What really impressed me was their dedication and professionalism, especially considering the circumstances. Everything happened within the same day, during a hurricane, and their technicians still went the extra mile to make sure my AC was properly installed, secured, and strongly sealed. I even requested that they come back after the hurricane to make sure everything was still holding up properly after the installation, and they were willing to follow up and make sure the work was done right. It's not often that you find technicians who genuinely care about doing the job correctly rather than simply getting in and getting out. SER Air Conditioning showed professionalism, reliability, and real commitment to their customers. I also recommended SER Air Conditioning to my property manager for any future AC issues involving her tenants. I encouraged her to contact this company again because of the excellent service, responsiveness, and quality of work they provided. Thank you to the SER Air Conditioning team for going above and beyond, especially during such difficult weather conditions. I truly appreciate the work you did and the peace of mind you gave me knowing my AC was finally fixed and properly secured.

We recently had regular maintenance done for 5 AC units by SER air conditioning, and the experience…read morewas excellent. The communication was great from the start. Jordan, who I was coordinating with, was very responsive and easy to reach. The communication was casual via text messages, but still very professional and clear. There were two technicians, and they were very considerate. I mentioned that my toddler needed to nap, and they were happy to work around that and adjust which rooms they worked in first. They came fully prepared. Now I know that AC maintenance can be a messy job (filters, water, dust, etc.) but they covered everything with plastic and left the house clean afterward. They also checked and serviced the outside units. One of our AC remotes was broken. Jordan said it wasn't a problem and later came back with a replacement remote for us. Just wow service! Overall, I'm very happy with the service and would definitely recommend them.

Ricky, Chalsie, and the entire team provided truly exceptional service. We live in a high-rise with…read morea very specific A/C system that was ready for an upgrade, and they took the time to understand all of the unique requirements. They worked closely with us to ensure we ended up with a system that is not only extremely quiet, but also looks brand new. Their attention to detail and clear communication made a potentially very stressful project feel completely manageable. We are incredibly grateful for the extra care they provided from start to finish--they truly took the stress out of the entire process. Highly recommend this team for their professionalism, expertise, and outstanding customer service.

Exceptional Service for maintenance and service! The Team works well and takes time to ensure your…read morehome is protected and respected. Our yearly cleaning was overdue and was remarkable when completed. Both units are once again operating like new with cold, cold air conditioning. Pricing is very fair and competitive.

Our Island Comfort AC Technician MANA was outstanding!! He has such positive, calm, friendly, and…read morekind energy! Our two dogs Toby Flanders and Koda Pinkerton loved him immediately. Koda kept following him around as he made repairs to two of our AC units. MANA even found an unknown leak in one of our AC units and fixed that as well! He was very knowledgeable, professional, and a lovely human being!! He and the whole company are truly spectacular! 5 Stars!! Highly recommended!!

Lincoln did a great job with his presentation we see that he cares he wasn't pushy he was honest we…read moreappreciate his time we went in blindly not expecting anything and not knowing the cost of it all, mahalo for your time Lincoln hope we can do business soon

This is an exceptional company to work with for AC installation. They may the process so easy and…read moretheir customer service and professionalism is top notch. Had 2 split level units replaced and they did it in under 5 hours. Cleaned up and made sure they didn't dirty the area, using their mats and spraying down disinfectant to prep the area before mounting the new units. They also stayed to make sure the units worked and cooled down and then ran through the remotes.

I have used Mark for both cleaning, repair as well as purchase a system for him (for one that…read morecouldn't be repaired). He does a terrific job at very reasonable prices. He always comes the day that he commits to (some other guys have rescheduled). Can't recommend him highly enough!

I'm giving this company a 5 star review, mainly, because the plumber who came to fix my issues did…read moreso professionally and expediently and brought a huge amount of ALOHA with him! I did try to fix the issue myself but gave up. A huge shout out to Kekoa Tapaoan for doing an amazing job. Yes, it was pricey, much more than expected. But the repairs are sound and I was pleased at his plumbing expertise. The negative reviews are mostly about price and yes, the price was high, but I needed it done and approved the cost prior to him moving forward. Will I use probably use Steve's again. Mostly because they are quick to respond and efficient. But if it is a big job, I might get a second quote.

Plumbing repair by Steves plumbing. Water is leaking from my…read moreshower so i contacted steves plumbing and they showed up promptly, while checking the fixture the tech checked the water pressure which was over 200 psi. He said i need to change the prv valve before any repairs could be done as the water pressure should be around 60psi. I have changed the prv in the past, about 4/5 years ago so i told him to go ahead and change it as im pressed for time havjng to work and prepare for the incoming typhoon. He didnt have a valve so needed to go to city mill to get one which they had in stock. The total repair came out to $4100, of which and i'll break it down cost wise. Costs gotten at a consumer pricing from Home Depot Now mind you this is the retail pricing for an normal consumer, not professional pricing (what you or i would pay if going into the store) Prv valve $89 5' length 3/4" copper pipe $50 Fittings $50 Ball valve shut off $ 19 Total of parts $208 $4100 minus the parts needed $208 $3892 labor 18 minutes to complete the repair, say 30 to make it easy $7784 in labor charge per hour I guess i should have purchased a solderless crimper and done it myself for a savings of $3900 Work was done professionally and quickly as promised and the area cleaned up before completion but the labor cost is whats bugging me- guess i got into the wrong profession

I was looking for a good and well rated AC contractor within my home town and came across Air…read morePerfection with some really good reviews. So I decided to inquire and go with them. Overall, great staff and service! Tai (Manager) was a huge help from the very beginning. He was able to provide me with multiple quotes & possible design layouts for different split systems to look at my options and work within my budget. Not only that, he was very knowledgeable and gave me a lot of info about AC systems, warranties and suggestions on installation. The workers were fast with installation as well and was able to work within my schedule. In the end, I decided to go with a Fujitsu tri-zone system for my townhome so that I'm able to have multiple indoor units but stick with 1 outdoor condenser as my association has restrictive guidelines for split AC systems. Plus, Fujitsu had a better warranty. I'd definitely reach out to them for maintenance when that time comes and on any future projects. If you ever go with them, tell them that Mark B's review sent you! :)

Good luck to anyone trying to get these guys to assist with repairs! Gave up messaging and calling…read moreRostin after he ghosted for 3 continuous weeks... Rostin and team did a great job with the install 6 years ago but now...

Pristine got my AC back to tip top shape. It's hard to find affordable good quality AC service, but…read morepristine did the job. They didn't have any openings right away, so you got to reserve early. Now we're set up with their quarterly service so we don't get stuck without AC service again. Thanks Pristine Air Conditioning.

Shayden was our service person for our ac unit. Very personable and knowledgeable. We had level 2…read moredone and he was very efficient in his work and got the job done within 1 hour. Will use pristine ac again in the future for our other ac unit

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

Super responsive and was able to book the full thing via Yelp…read more The came out same day which was great. The only small thing was the technician was 1.5 hours late due to being with another customer, but he did call to inform of the delay.

Good Service, they are worth giving a a call if you need AC repairs. They communicate well.read more

Air conditioning repair in Honolulu, Hawaii…read more.. Our chapel felt like a sweatbox. Several people played with the remote control, but no one could get the temperature lower. I think the air conditioning wasn't working for about a week, but yesterday was the last straw. Father Adondee looked at me and said, "You'd better call someone." "Yes, Father!" I looked on my Yelp app for air conditioning repair and Jimmys AC Repair & Maintenance was the first business that popped up. This company had good reviews, so I called and they answered the phone right away. I told them that we were suffering and needed help. The receptionist said they would be there the next day... He stated that there's a flat fee of $250 plus tax to diagnose the unit. Okay... Thank you!!! Jimmy called before he came over. He was very professional and efficient. He introduced us to Jeff, his coworker that he was training. Cool! We showed them the unit. They opened the panel, and diagnosed the problem quickly! He explained everything well and understood that we would have to go through the Finance Council to approve a new air-conditioning unit. Jimmy understood that it would take time and that if we wanted to get other quotes and compare, other companies could be cheaper and that he's not the cheapest... but you get what you pay for... Thank you so much for your promptness, knowledge, and help! We appreciate the cash discount and will keep in touch!