In August I was sending a very special and sentimental package and Michelle showed me how to save…read moremoney and made my package even better than I had it. I love Rapid ship and don't like to use anyone else. They make it easy and I always enjoy seeing their amazing staff!

Best shipping store ever! They take the time to get to know their customers and great them by name…read more They take care of you and help you with any issues you might have with shipping your items. So glad I started coming here to drop all my packages off. Great people, great business!

Service Requested Fact: Very responsive and accommodating,…read more they explain the importance of retaining your receipt when you drop off a package. Very professional, and a great valuable asset to our community.

Friendly & very efficient service! Always prompt and very helpful. Would highly recommend…read moreespecially is you have a dog at home that loves to chew packages!!!

This was a very fragile shipment and I am pleased to say it arrived unbroken. The family…read morerecipients were VERY pleased with the professional packing and are happy to add this special mirror to their home. As always, the owners do a first class job. We have been entrusting our dearest possessions to this shop for the past 10 years, when we first moved back to my husband's hometown. We have never been disappointed!

Efficient, friendly, and I enjoy supporting family owned businesses!! Cute little store with all…read moremailing needs, I bought a cute set of red-white-blue earrings.

Excellent customer service! Friendly, fast and informative this little center will save you both…read moretime & money. One of the owner/operators was single handedly manning every position-door, loading, counter, register & phone so efficiently it was impressive. Thanks for helping me get my father's guitar safely on its way! 1.5.24

Tom and Carmen are the friendliest and most helpful people when it comes to your shipping needs…read more They are a key part all of my business! Highly recommended and amazing customer service.

Service is professional and time- sensitive. My associate was knowledgeable and helped me to…read moreunderstand the logistics requirements on my parcel. There's a well- managed outfit there!

Fast service, in n out fast. Good place to use. Convenient good any day but Sunday. ups store in…read moreLebanon is open Sunday 10 am-3 pm

I got some Butthead running the place he acted like he was doing me a favor to take my money and…read moresend a package. All I can say is if you can find someplace else to ship a package go there not this place.

The place was a total disaster zone. I didn't know that hurricane Katrina had hit this far north,…read moreor that clean up would take so long but opened and unopened packages were strewn everywhere. There was a line to the door of people waiting to mail packages. They would have been moving a lot faster had there been more employees working but unfortunately there was only one kid behind the counter. He didn't seem flustered, and kept on keeping on, diligently working. He new his job and was working as quickly as he could but he could have definitely used some help.

I waited while this man wasn't really doing anything? anyways, a few minutes later after he finally…read moresaw me he saw my package and said he couldn't do the return because it was "bulging out" and said I needed to either buy a new box for my Amazon return or buy tape for it. it wasn't bulging out the top was opened because there's where we opened it up at. when you tape it over it fits fine. no pieces uncovered. I asked " why would I buy a box to return it in?" he said Idk. there was tape next to his computer so I asked if we could just tape it. he taped it twice and said "all I'm allowed to do is two pieces of tape." okay?

This location has amazing staff. They were helpful and patient with my Amazon return.read more

Had a box that needed picked up by Fedex. Postage already paid by the company to return the item. I…read morechecked to see where the closest pick up location was as I live in the country and did not want to have to wait all day for them to pick it up. When I got there I discovered they do not have a contract with Fedex to pick up so there was a fee to have it picked up. No thanks. It has already been enough hassle to try to return this. I guess it can wait until I go to a place that doesn't charge for having a package sit in their place until Fedex stops. I do wish they had an actual website so I could have discovered that before driving the 20 miles to take the package there.

Unless I absolutely have to use UPS I will never use them again . The staff there was rude and…read morecondescending to all the customers and they kept rolling their eyes acting like it was a big inconvenience to assist anybody . ​

I really don't get why there aren't more great reviews. I have had a box there for over a year and…read morefound them to be excellent with great attitude and great service. I get texted when I get a package, they are quick when I come in to get it and ALWAYS a smile! Sometimes they get busy but never have they been anything but nice even when they're busy.

I come here about once a week. Most the staff is very helpful, and extremely friendly. But others…read moreare rude, and cold. I have been into the office on a Monday morning when it was dead, and there was 4 tellers working. Didn't even really wait in line. But if you go in around lunch time, or on the weekends. You will find 3 people up front 2 of them will have "next window signs." So basically there is 1 teller to help usually 10 or more people in line. The last time I was in there was 3 tellers working. "This was around noon" the line was moving okay. There was around 7 of us in line. Then one teller decided to up, and go on break. While the other decided to close her lane, and start doing certified letters... Once I got closer to the front I asked the clerk doing the letters if they could possibly open another window? Her reply was; Ummm I'm pretty busy doing these letters so I can't help you. Someone will be back soon, so you're just gonna have to wait.... Another time I was in I didn't have enough cash to cover the amount, so I whip out the new credit card.. The teller looks at me, and says; it's not signed on the back. To which I reply; oh sorry just got it here's my ID... She retorts; I can't take it; it's not signed... I said okay I can sign it real quick. She said; no you can't sign it in front of me, and now you can't use it today... What? First off if you're an expert in signatures you would be able to compare my license, and signature... Secondly just having an ID with my picture, and signature on it should have sufficed.. In conclusion if you're not a private organization, and your check comes from tax payers. Then the public should be your main concern, and not your personal problems..

My package for delivery to Ozark Missouri was at the Springfield location............ It is now on…read moreit's way to the USPS delivery center at Kansas City.