Best shipping store ever! They take the time to get to know their customers and great them by name…read more They take care of you and help you with any issues you might have with shipping your items. So glad I started coming here to drop all my packages off. Great people, great business!

In August I was sending a very special and sentimental package and Michelle showed me how to save…read moremoney and made my package even better than I had it. I love Rapid ship and don't like to use anyone else. They make it easy and I always enjoy seeing their amazing staff!

These people are amazing! We are basically luddites. They never fail to help with our struggles to…read moreget documents off our phones & onto paper. It's a family business. Both their sons are just as helpful as the parents, and everything is done with a smile and kind words. We don't take our copying, faxing, printing or mailing anywhere else.

I have used this Mailbox Too for years and the family and employees that run it are adorable,…read moreprofessional and courteous. Definitely recommend this business, Debbie Peavey Dodson Williams Automotive 417-869-1001

Excellent customer service! Friendly, fast and informative this little center will save you both…read moretime & money. One of the owner/operators was single handedly manning every position-door, loading, counter, register & phone so efficiently it was impressive. Thanks for helping me get my father's guitar safely on its way! 1.5.24

Tom and Carmen are the friendliest and most helpful people when it comes to your shipping needs…read more They are a key part all of my business! Highly recommended and amazing customer service.

Fast service, in n out fast. Good place to use. Convenient good any day but Sunday. ups store in…read moreLebanon is open Sunday 10 am-3 pm

Awesome people run this store. After having three terrible experiences at the ups store off…read morenational and the 60, I was genuinely worried to go in here. But they are awesome. Very friendly and kind. They don't overcharge for boxes and they work to get you the best shipping rate. Definitely recommend this store!

I got some Butthead running the place he acted like he was doing me a favor to take my money and…read moresend a package. All I can say is if you can find someplace else to ship a package go there not this place.

Horrible service. Won't be back…read more I needed to ship some paperwork. I was handed an express envelope. I wanted to ship 2 or 3 day. When I told the person behind the counter, she slide a tyvek envelope over the express envelope and then CHARGED ME FOR IT! She didn't mention the charge, she didn't ask me if she could do it, she just did it. It's not my fault you chose the wrong envelope or didn't have non-express envelopes available. They also "need" your id in order to ship... which is weird because in the 30 something years Ive been using shipping services, this is a first. Now my info is being sold once again... seriously just a business selling everything they can, including your identity.

Amazon drop off was fast and efficient. Daymiyana was very professional and courteousread more

My go to for Amazon returns. they're always very polite, friendly and quick. Adrienne was very…read morefriendly at my last visit! I'll be back soon. Thank you for making Amazon returns easy!

Had a box that needed picked up by Fedex. Postage already paid by the company to return the item. I…read morechecked to see where the closest pick up location was as I live in the country and did not want to have to wait all day for them to pick it up. When I got there I discovered they do not have a contract with Fedex to pick up so there was a fee to have it picked up. No thanks. It has already been enough hassle to try to return this. I guess it can wait until I go to a place that doesn't charge for having a package sit in their place until Fedex stops. I do wish they had an actual website so I could have discovered that before driving the 20 miles to take the package there.

Generally, I've have had a good experience here with employees; this review is about the owners. I…read morewent today to ship 3 boxes to Canada (4lbs each, 16x10x6) and was told the only option cost over $200. I checked online and UPS standard is $44. When I asked to ship standard, employees told me this store doesn't offer standard. Learned this is a franchise type store and the owners choose what services to offer. I feel duped knowing I've overpaid for shipping from this store for 9 years, thinking they were quoting me the lowest option but realizing they only allow premium shipping. I'm going to Springfield, where I called ahead to confirm they ship UPS standard and am paying $53/box, saving $475. If you don't need premium shipping and can drive to Springfield, it might be worth it! Advice to owners - offer your customers more options to fit their needs.

The worst customer service I have ever experienced. I walked into 5 employees behind the counter…read moreand not a single one of them acknowledged me as I walked in. (I was the only customer in the store) I proceeded to sit my package on the counter, and the employee was more worried about being on her personal phone. I was patient, and I just stood there waiting until she was done on her personal cell phone. She then looked at me like I was a bother. As she assisted me, she continued to text and be on her phone right in front of my face. I understand no one is perfect and there is emergency's to where we need our phones. Its 2025. But I work in customer service, and I never make my customers feel like a bother or like they are my last priority. I come to work to serve them the best I can, without a phone in site. If I do need my phone I go to the back. Let's do better for one other people.

If there's a US governmental agency that needs a complete overhaul it's the US postal service. And…read morewhile I haven't seen a friendly or efficient post office in years, the location on Chestnut Expressway is THE WORST. Every clerk appears to be a charter member of the Sourpuss Society and if you need anything but stamps or to mail a letter (neither of which requires a person), you're screwed. I frequently drop packages at the UPS Store and FedEx, and the employees are courteous, friendly and helpful. Maybe the post office posse can sign up for some training in customer service.

Someone running it who is not a total disaster. I never get mail anymore unless it's through…read moreAmazon.

Destroyed my books by shoving them in my mailbox so hard that they didn't survive being taken out…read more When I went to the post office I was given a dozen different excuses for why they wouldn't reimburse me, including describing the books as being "gently slid" into the mailbox (without even talking to the delivery driver) and asking me if I had video of me getting them out of my mailbox. So yeah, that insurance you pay for: worthless. Just like the employees there.

Every time i have an issue/mixup with a package they are quick to resolve it! The staff here is so…read morekind too