I just came from their big "unveiling." New name. After that, I doubt I'll get my new bike from…read morethere. They had a good turnout, but they weren't set up for it. There are was food (for sale--high price), but no tables or chairs ANYWHERE for people to sit. The program took about 45 minutes, outside, in the heat. No water available and again, nowhere to sit. Then they let everyone into the "new" dealership and said to sign up for the new rewards program. We waited in line for 10 minutes before anyone showed up, and then they had nothing set up. Parts were on sale. My husband waited for about 15 minutes for a salesperson to show up, then she couldn't help him because somebody else was in the computer. That's fine. We'll get his $1 exhaust elsewhere Update: We had some work done on my husband's bike here. Thinking about moving to their HOG chapter. The motor clothes sales people were really nice, even though their selection is slim. However, service is a total Charley Foxtrot. There's rarely anyone behind the counter, and when they wander out, they help their buddies first. Also, judging by their big light up sign, they're not very literate. "All makes and models accepted" not "excepted" unless you want them to stay away.

Ah, the old bait and switch--a timeless classic! The motorcycle was proudly advertised for $7,499,…read morewhich seemed like a fair deal... until the grand finale of the sales magic show, where poof! the price suddenly transformed into $9,946. That's quite a trick fee--almost $2,500 in "surprise!" charges. I half expected a magician to come out from the back with a top hat and announce, "For our next illusion, we'll make your money disappear!" If you enjoy playing financial roulette, guessing what the real price might be, or just love the thrill of disappointment, this is the place for you. Otherwise, save yourself the headache and find a dealership where the numbers on the ad actually mean something.

Well I am beyond woods here. I am female hear me roar and these guys are down home Sugar Pies!…read more they treated me like a princess and Mark took time to let me sit on all bikes.. he pointed out different things... and I was able to test ride a used bike. This is a good place and good people! Glad I found a Suzuki Dealer in St Louis... they aren't easy to find and glad I bought from them!

From the owner: We are a full service Honda/Suzuki Motorcycle and Honda Power Equipment dealer. We are located in…read morethe Herculaneum/Festus/Crystal City area in Jefferson County, MO. Check out our website or stop on by for all your needs in motorcycle sales, service, accessories and parts. We are located only 20 minutes south of St. Louis.

Do not bring anything here. Brought my motorcycle to them couple years ago because it wouldn't…read morestart and I wanted an oil change. They had my bike for 9 months, they never called me to inform me of anything, I had to call them. And each call was just a run around of excuses of why my bike wasn't ready. After telling them how tired I was of waiting, they got their act together and got my bike running. I didn't leave a review the because I just wanted my bike, and was going to leave well enough alone. I rode my bike twice since getting it back, and noticed it overheating. Lo and behold, the oil change they charged $100 for never happened. There was no oil in the sight glass, and when I drained it out, what came out didn't fill 1/8 of 1 quart. What did come out was black. Oil doesn't turn black after 2 rides. They never changed the oil, or even bothered to check it. I repeat, DO NOT BEING ANYTHING HERE. I will be sure to continue to tell everybody I know who ride to avoid this place at all costs. The complete inadequacy, untrained, irresponsible people here are a joke.

Purchased a Bad Boy Tractor from them about 3 months ago and paid cash for it. When they delivered…read moreit, a bunch of the parts were missing and a light was broken. Was told they had to order the part's and it would take a couple of weeks and then they will pick the tractor back up and install everything. 2 months later....still waiting! All we get is excuses and promises to call back and they never do. It just seems that once they get your money, they could care less about you. My next step is to report them to The Better Business Bearue and try to contact the actual owner of the company.

Worst service department ever!!! If you ever think about purchasing anything from Surdyke I would…read moreseriously read this first. This happened a long time ago but just thought I would rekindle the fire as 2 of my friends recently had a horrible experience with their service department on their Yamaha ATV's. They definitely do not hold up to their company slogan!!! http://yamahajetboaters.com/forum/viewtopic.php?t=127&highlight=surdyke

Buyer beware!!! I…read moretraded a motorcycle for a brand new bike. Then I received a call from them a month later saying I never gave them my bike. LOL I kinda laughed because i left my old bike there, with the title and had all the paperwork to prove they took my bike when I picked up my new one. Tim Surdyke is VERY irrorgant, rude, and thinks he is above everyone. Please dont buy anything from this place...there are many many GOOD dealers north of them.