my mom's Honda CRV was having trouble starting. She took it to Dobbs and they told her she needed a…read morenew battery and a new alternator and would cost $1100. I called CK who came out, tested the alternator and found out that the alternator was fine, but it did need a new battery. they replaced the battery and the new serpentine belt within a half an hour. They were extremely courteous, and honest, and the fact that they didn't replace the alternator that did not need it. I obviously will not go back to Dobbs anymore as they tried to rip off my 90-year-old mother. I highly recommend CK.

From the owner: Brake Repair Suspension…read moreExhaust Repair Engine Repair Transmission Repair AC Repair Heating

Everyone from the guys in the garage to the office are nice! I feel their prices are extremely…read morefair, and they have quick turn around times when they have the parts needed. I've never had a mechanic who I trusted more!

From the owner: You rely on your car to take you to work, school, and home, but without routine maintenance, you'll…read morebe left stranded. Avoid the unexpected with help from the knowledgeable team at Schlemmer Automotive. Clients from across Columbia, IL, will benefit from affordable oil changes, tire services, and engine repairs. With more than 10 years of experience, this family owned and operated company delivers reliable auto maintenance services, including muffler repairs, battery replacements, and transmission services. These skilled mechanics stock a wide range of low-cost tires, as well as high-performance products for oil changes. They also stay up to date with the latest innovations in the field to inspect and fix issues with your engine before they become costly situations. Committed to exceptional customer support and dependable auto maintenance, Schlemmer Automotive provides the services you need at prices you can afford. Whether it's time for an oil change or new tires, call them today at (618) 281-5900 to request your free estimate.

My rating is based on their small but invaluable service they provided me. The low tire pressure…read morelight had come on the previous day but I assumed it was because the temperature had dropped. Then driving into work I could hear my tire didn't sound right. I pulled in and they helped me immediately despite being busy other cars. They checked my air pressure in all tires and added air to the one with a slow leak. It was enough to hold the tire off until I got it properly taken care of ie nail removal and patch then new tires. They were so kind and considerate.

Mike was excellent to work with. The quality of work was outstanding, his price was more than fair,…read morehe communicated with me through the entire process and it was done exactly when he said it would be. I highly recommend them.

My 2001 Corvette had a bad harmonic balancer. This is a very costly issue, but a very common one…read moreon C5 generation Vettes. I visited at least three repair shops in Missouri and one in Illinois. No one wanted to touch it because of the time and involved processes in just getting to the part that needed replacing. The Chris at Neighborhood Service assured me that they had done several of these repairs on other Vettes. They gave me a low initial estimate, and I gave them carte blanche to also replace anything else that they saw was necessary, since several other systems require removal in order to gain access. The repairs were completed in two days, and came in way under the amount I had had others tell me it would cost. Needless to say, I won't hesitate to entrust my Corvette to them again for any other repairs that exceed my capabilities. Thanks again, fellas!

I was referred to this place by a guy at O'Reilly's. Dan was very friendly over the phone. He was…read moreable to give me an estimate over the phone, which at that time was a few hundred dollars less than what was quoted from a local chain. When the work was done the final bill was almost a hundred less than quoted. I was very happy with the service. I'll definitely be back.

W. M. I live in Eureka Mo. I used to live in Columbia and I…read moredealt with the original Firestone owner years ago. A great place to have things repaired and great service. When Bernhard bought the shop I wasn't sure what to expect but was pleased to see the new owner maintained the excellence and personal attention I was used to. I have a 3/4 ton 4 wheel drive truck that is lifted with 37/13.5/22 tires on 22 x12 wheels. The wheels were new, never had tires on them. I bought 4 Firestone Destination MT tires. These guys had a new tire machine that mounted the new tires on my wheels and the machine never touched the rim. I was impressed, no scratches are blemishes to my new wheels. I got 70.000 miles out of those tires...impressive. Recently I needed new tires so I called and ended up with another great set of tires that were balanced great, no vibration at all. Bernhard did a complete inspection on my truck showing pictures and video of the parts that were bad or going bad. When I paid for the tires there was another page that listed everything that needed attention and a quote for each item. What a great service. I have always done my own repairs and this let me know everything that needed attention to my truck. The best way to get the most milage out of a set of tires is 1. Make sure ALL front end parts are good, 2. maintain the correct tire pressure. 3. A scheduled tire rotation, I do mine every 5000 miles. Bernhard was worth the drive from Eureka to Columbia, Great Service Great price, and an excellent staff. Good people!! Thank You

Excellent service and professional work. Thanks for putting the customer first. Would highly…read morerecommend.

It is the best family shop that I know. It is not some fly by night jack and roof facility…read more The sho has been there generations?????? 7o plus years. I knew it as a gas station and repaor shop that would check oir, lights and wipers and all repairs that were humanly possable. With 5 ramps and staff that will do anything rational and work most any hours to keep on schedule. They do not jack up parts prices and only use reputable suppliers with quality parts.

I had a confirmed appointment to test drive a specific vehicle and drove 20 miles during a serious…read moreheatwave to see it. When I arrived, staff asked for my driver's license, had me email my insurance card, and asked several questions about financing, credit score and trade-ins--even after I made it clear I was a cash buyer interested only in one specific pre-owned vehicle. Only after all that was I told the car had been sold the day before. Whether it was a mistake or a tactic, it felt like I was being sized up for something other than what I came for. The timing and sequence didn't sit right. And for someone more vulnerable--especially an older adult--this could have felt even worse. I reached out privately to tip-off the house corporate leadership, hoping for a response or acknowledgment. None came. If you're planning to visit this dealership, I'd suggest confirming everything in writing and being cautious with your personal information. The experience left me disappointed and wary.

My 18 year old son got persuaded into buying a car he couldn't afford, the sales guy lied on his…read moreapplication to get him approved. I contacted the dealership and they took the car back and gave him his deposit back. they are supposed to pay off the loan but still have not done that and now he is late on his payments cause they have had a few weeks now and have not even made a attempt to pay off the loan.

This place is an awesome car repair shop. Tim, the owner, specializes in classic car restorations,…read morebut is available for general and in-depth repairs, maintenance, body work, painting, and just about any other service you would need for any year or make of car or truck. This is a hometown shop, and he has a stream of vehicles in and out weekly, so if you are considering having him repair or maintain your vehicle, expect to leave if there for a day or so. In my experience, he has never kept my cars over 3 days for repairs or maintenance. I would assume a restoration takes longer. He is always fair with labor and prices, and the work is expertly done. If you are looking for a local auto mechanic, Tim is your guy.

Buyer Beware!!!! Do not TRUST Tim's Radical Rod in Columbia, IL. They are one step below a shade…read moretree mechanic. Restoring my 72 GMC truck and starting with the wiring and brakes. Was told job would take 2 weeks and 1 1/2 months later I was able to pick up and my truck. I cancelled the brake job and was told I would be refunded the cost of the brakes. I was shorted $400 on the refund due to "hidden costs" he magically created. Due to his wiring job, the headlights no longer work properly, there are issues with the motor and now the glove box is free floating and not attached. He claims he is a perfectionist but he left remnants of the old wiring, used after market parts, left parts dangling and created issues that did not previously exist. I would not recommend Radical Rod's to even put a chain on a bicycle!!!

Cannot ask for a better experience. Been a customer for years. I have bought a few cars from Mr…read more Suarez and still use their service department. Great family feeling.

Don't buy a car from the dealer (crooks) but the service department seemed reasonable. Hard to say…read moreit was a great experience being at a dealership who changed warranty terms and made promises. They did fail to recalibrate the fuel gauge after replacing fuel pump and I have a burnt fuel smell when driving so can't say even they were good but far better than the sales side.

If I can give "0" I would. Set an appt at the service center because my car needed a battery…read morereplacement and a few other things. My car sat on the lot for 11 business days so it was there a total of 13 days and they NEVER touched it. I called multiple times to see what was going on since no one there COMMUNICATES. Finally I got tired of them in went to pick up my vehicle since it wasn't an urgency to this company. I spoke with the manager AGAIN for her to say the same SHIT. "I'm sorry idk what happened ". Who the hell wants to hear that after y'all had my vehicle for 13 days. AND PAID for! I then began to place a complaint called customer service also reached out and placed a request to speak to the owner and guess what? It's been a 3 weeks since that happened and NO ONE has responded! This is unacceptable as a COMPANY and unacceptable as an OWNER. "I'm sorry" is all I received after them holding my vehicle hostage for 13 days, the reps/manager lying, my vehicle being paid in full and no communication on top of that.!! I WILL NEVER do business with this company again. This whole city is shit! And y'all need to get it together!

Typical greedy manager and the poor service and poor quality that come with it. The owner should be…read moreashamed to have someone like that running the show.