We have never eaten at a Surcheros before, so trying to evaluate what to order was tough. First…read morebite of crunchy taco with ground beef, I was shocked how delicious it was! The entire time I was eating it, I was trying to see if something specifically was standing out as to why it was so good, but I think it was just a great combination. The shell held up pretty well and didn't get soggy or crumbly. The ground beef was seasoned perfect; it wasn't spicy at all, but had plenty of flavor. The pico and the corn salsa were delicious and fresh. On the flour tortilla I got everything the same except I got the grilled chicken. The chicken also had a great flavor to it, but I probably wouldn't bother getting the flour tortilla again because the crunchy was so good. The only thing I was disappointed in the food at all was the fact that it was not Warm. The ground beef I think might've been slightly warm, but the chicken felt cold. My husband was disappointed because he asked for a soft corn shell for his second one and he got flour. Other than the fact of the taco shell mistake, the meats not being warm, all of the tables were messy, I thought it was a little crazy that they were packing up all of the drinks like tea at 7:15 and they don't close until 8 l:00. I guess that's OK if you only wanted a fountain drink and it was fine for us because we didn't order a drink, but I would be very unhappy if I wanted tea and they already cleaned it up. We will definitely be back!

From the get go I should have gone the other way. I walked in, asked the person working to walk me…read morethrough the process, and the response was "what?"... the food I ordered was cold, salty, and inedible. The tables were dirty. For $30+ I got tacos and nachos... all of it went into the trash. As I was leaving there was a lady yelling at the person working because they were getting everything wrong. There was one other person there who was doing everything... running circles around the other person. This was a true disappointment. I will not be returning.

It was a busy night as it was Cinco de Mayo. The food was very good, ambience was fun & service…read morewas kind of just ok. The reason I gave 4 stars, when we were seated the hostess did advise that she had a larger party she was currently assisting and was settling the tab but after 15 minutes of no attention I had to go to the bar and order a pitcher of margaritas. Which was very good. My complaint is that when we're seated the salsa & chips should have been provided and a drink order should have been asked for. Neither of these items were put into action until I went to the bar. Again, that was my only issue as the food, drink (when received) and atmosphere was fun!

Good American style Mexican food. Very good flavor and prepared very well. Probably the best…read moreMexican food on Saint Simons. Staff was very nice and service was very efficient.

They messed up my burrito for the last time. I'm a local, a hungry local. On door dash they screw…read moreup, in person they screw up, there's no way to get it right. Never going back. Angel or something was a manager and offered a free meal at one point. Of course, never delivered. This is maybe the 5 or 6th screw up for our family. It's usually clean, though.

The food is so good!! Used to be a Chipotle fan, but once I discovered Surcheros, Chipotle's is in…read morethe rear view mirror!! Great place for lunch or dinner!! Love the peaceful dining environment and the tiny Jesus statues on display

They messed up my burrito for the last time. I'm a local, a hungry local. On door dash they screw…read moreup, in person they screw up, there's no way to get it right. Never going back. Angel or something was a manager and offered a free meal at one point. Of course, never delivered. This is maybe the 5 or 6th screw up for our family. It's pretty clean, though

The best service and the food was fresh and yummy, and the place was very clean and well kept.read more

I've driven by this place several times. I was so hungry I figured it's time to check it out…read more The young girl was very nice, and very patient with me. I thought I wanted the nacho's but I went for the taco salad with blackened chicken, But when I walked in and saw all those different sauces....I was in heaven! Looks like about 15 different sauces! I think I tried 5 of them. I really didn't even need the salad dressing after I saw the hot sauces! One of them I really liked. It was thick, and had a nice kick to it. Some of them were on the thinner side, but out of the 5 all of them were good. The salad was really good as well. I wasn't expecting chips with it. I will definitely be back.

Slap my butt and call me Sally it was good to roll past a Tijuana flats in walking distance from a…read moreTesla supercharging station. Friendly service and fresh hot food. The short child inhaled her soft chicken and cheese taco while the tall child snacked on black beans and Mexican rice. I picked up a gooey chicken chimichanga and have no regerts. Very clean and inviting location with softly planning Christmas music in the background and deep dive videos on the tvs. 10 out of 10. Highly recommend. Until next time Jax!

My daughter and I loved Cinco de Mayo I can't believe they closed I'm not quite sure what's coming…read morein the same building but we miss Cinco de Mayo so much that was our favorite I hope that it opens somewhere else and that we can continue to enjoy their wonderful cuisine friendly staff and great prices they are truly missed if y'all have any information about any of this please let us know

Looked like a good idea while visiting in the area. Not many cars in lot at lunchtime and staff…read morefriendly. The food came out fast but lacked seasoning for me. Very bland rice, beans. Chicken chimichanga. May be cooked for American palate, have had better Tex-Mex

Literally got watered down, cool, queso. So gross. Not as fresh tasting as I remember other…read morelocations.

From the owner: Friendly Tex-Mex. Fresh every day. Available for dine in, take out, online ordering, delivery, &…read morecatering.

The food was very tasty (shrimp & veggie tacos with a side of refried beans and rice). They do have…read moretaco Tuesday with $2 plain tacos. We will go back for that.

Food... lacks authenticity and taste. Beans come out of the large containers in view on your way to…read morethe not so clean bathrooms. Cheese enchiladas were bland. Wife's shrimp tacos were okay, at best. Very disappointed and led astray by the four rating. Bright spot and why I left a tip, Bailey was a fantastic server. Hope this constructive criticism falls on caring ears. There are numerous better Mexican restaurant options in the area.

Best chili's I've had in a longtime! We moved to Jacksonville tonight from Alabama. Our server was…read moreamazing. I didn't catch his name, but service was prompt, we got everything we needed, and he wasn't constantly asking us how we were doing. Just great service! Even though they were at capacity, everything came out correct, piping hot, and fast. It was delicious. The potato soup was perfect! The manager stopped by and chatted with us briefly, it was very nice. Thank you, we will be back.

To Whom It May Concern,…read more I am writing to formally report an incident that occurred on January 10, 2026, at the Chili's Airport Road (River City) location involving the location for General Manager, Mike Conger. The situation resulted in what I believe was discriminatory and inappropriate treatment of a group of teenagers and myself. At approximately 5:30 PM, we arrived at the restaurant to celebrate the 17th birthday of my daughter's friend. The group consisted of twelve well-mannered, well-dressed honor roll and honor society students. Upon arrival, the hostess advised there would be a 30-minute wait. I went to the restroom and then sat at the bar, where I ordered and ate a full meal while waiting for the group to be seated. The teens waited in their cars for the text notification indicating their table was ready. After well over 30 minutes had passed, I inquired again about the seating status. The hostess stated she could not seat our group without manager approval. During this time, I observed multiple parties--both smaller and larger than ours--being seated, despite there being available tables that could have accommodated our group. When the manager eventually came to the front, I was told that our group had "only" been waiting 48 minutes and would be seated shortly. Moments later, I was informed for the first time that groups of 16-18-year-olds require a chaperone. This policy was never communicated upon arrival. I explained that I was, in fact, the chaperone and had been present the entire time, including dining at the bar. Shortly thereafter, our group finally received the text to be seated. I briefly stepped outside to place my leftovers in my car and returned to the bar. Upon re-entering the restaurant, the manager approached me and informed me that both I and the teenagers needed to leave the restaurant. This occurred after I had already paid and tipped for my meal. No explanation was provided for this request, nor was one warranted, as there had been no disruption, dispute, or inappropriate behavior at any time. The manner in which this situation was handled was embarrassing, upsetting, and entirely unjustified. The repeated insistence that the hostess could not seat us without managerial approval, the inconsistent application of an alleged chaperone policy, and the ultimate decision to ask us to leave lead me to believe this group was treated unfairly and discriminatorily. For comparison, the group was immediately welcomed and seated without issue at a nearby Outback Steakhouse, further underscoring the unnecessary nature of this experience. I am requesting that this matter be reviewed and addressed. I would also expect a formal apology to the teenagers involved, who did not deserve to be humiliated or denied proper customer service during what should have been a positive birthday celebration. Additionally, I would appreciate clarification of any official policy regarding minors dining at your establishment. I look forward to your prompt response and a resolution to this matter.