This is a great little UPS store and glad we have one in the downtown area…read more Parking is the only downside here. I drove around the area several times and could find any street parking. Ended up parking a bit away and just walking down to the store. Today's visit was for a package pickup. I had ordered an item and chose to have it delivered to the closest UPS Access Point location. Service was friendly and pretty quick on the pickup process as there was one person in front of me. There was no cost for the delivery here or hold. I have shipped many packages from this location in the Short North and love that you can send packages here for pick up if needed.

I have never encountered a more unpleasant store. The rudest staff at this location. There was a…read moretall, bald, headed male that was actually complaining about how long the line was and how he hated Amazon returns. I had a package that literally needed one strip of tape and the other employer, a woman, refused to do it unless I bought a $5 roll from them. I went to a UPS down the road. They didn't question it one bit. They took it from me, taped it up and were super friendly.

Had an e-commerce return and founded the closest FedEx Office Print & Ship Center to me which was…read moredowntown. This location sits at 180 N. High Street. North Pearl street is one way so you will want to enter their parking lot directly from E. Spring street. Service was ok, one agent was super helpful while the other was not. No cost return and needed some guidance but it was as easy as scanning the QR code and placing it on the box.

I've tried, oh Lord how I've tried. I can't speak to their shipping services, as I have only tried…read moretheir "printandgo" service. The three times i have had last minute printing to do, it was trial and error to get anything to print. Customer service is certainly great, but the equipment isn't up to par!

This is a very out of the way ups store which is good because I was the only customer making a drop…read moreoff. I was greeted and told just to leave my pre addressed post paid box. I requested a tracking number and they helped me right away. The inside is very old but what do I care? I needed something done, they did it.

I was halfway into my handicap parking spot at my apartment complex when a UPS van pulled around…read morethe garage and blocked my space. I honked and yelled that he was blocking my space. The driver got off the van with a shoebox sized package. He looked straight at me and said he would be back in a few minutes. Van 696897 with a punk for a driver just smirks at me . If I would have had a way to block him in he'd still be there.

Excellent service in this unassuming little strip mall shipping joint. Use for holiday shipping and…read morethen some. Recommend.

I can't say enough great things about PAK MAIL ! Keith has been so helpful with me And helping…read moreme navigate and make my sons transition into college very smooth. I highly recommend using this Pak Mail for any mailing , shipping needs

Imagine all of the services of the post office, but with no long lines and good customer service…read more It does exist and can be found in a shopping center in Upper Arlington. They have shipping and mailing services for USPS, Fed Ex and UPS all in one place, which is really convenient. They also offer printing services, but I have never used those. I believe it is under new ownership, and they really brought the business back to life. They are closed on Sundays.

Super convenient, always helpful, very accommodating. Kingsdale is busy all the time, with limited…read moreparking, so the dedicated parking spots in front of the store make it less of a burden. Highly recommend!

This store has the best team of package specialists on the planet. They're friendly, helpful, and I…read morealways leave the store smiling and happy I have a mailbox at this location.

THIS IS THE WORST UPS STORE ON THE PLANET...!!!…read more They don't want to be a UPS drop-off location. They only want to accept packages where THEY SELL YOU the label at their marked-up prices. Read the other reviews. The owner is rude, and he gives you S#IT if you bring in a package that already has a paid label. They LITERALLY refused to let me reprint a label I HAD ALREADY PAID FOR ON EBAY, saying that because they sell labels, it was a conflict of interest. A conflict of interest for WHO? Not for me! I'm the customer... Maybe it's a conflict with YOUR INTERESTS, because you want to sell me a label at marked-up, inflated prices. I'm pretty sure them refusing to accept my package violates their franchise agreement with UPS, but there are dozens of awful reviews for this locations, so apparently UPS Store doesn't care. DO NOT GIVE THEM YOUR BUSINES. WORST UPS STORE ON THE PLANET.

I would like to say that I have a lack of faith based on the reviews I read. We had drive to the…read moreother side of town to drop this off from Johnstown area. I'm not happy about it. This is a big package. I would have picked a different spot to drop this off if I had a choice.

I was with a friend running errands and this was one of the stops he had to make. I was curious to…read morevisit since this is closer to my house than driving to another spot to make returns. There is some off street parking but your best chances are the nearby parking garage. But the turns around the corners are tight. Be prepared with your QR code(s) and whatever else you need. The machine wasn't working right to generate one so my friend did it from his phone. Then the locker wouldn't read his QR code. We heard people moving around behind the lockers which tells you the lockers aren't too deep and the wall doesn't go up to the ceiling. Another person was trying to make a return and had the same issues so they used the bell to ask for assistance. The same employee helped us too. He was neatly attired and efficient with his tasks.

I've had to use a stand alone location to return a present and to send computer equipment back to…read morework. Each time it has been a very easy process. The first time I stopped in thinking I could pick up a box or envelope to package the return myself and drop it off in a bin but that's not how it went down. I asked the person at the counter if I needed specific packaging and she said no. If I had my own envelopes or box they would return it. Then we chatted about what might be appropriate sized packaging for a pair of men's jeans. She volunteered the information that printed labels could be sent to them and they would print it off and add it to the package. The second visit was to drop off the return. I had everything together and brought it in. I was asked if I wanted a receipt they accepted it in case there was an issue with the return. Sounded good to me! They scanned the package and handed me a slip. Fortunately the return was delivered and quickly processed by the seller so no need for the confirmation. I had a "tech refresh" at work last month and needed to send back my old laptop. Third visit in three months. Work said to use the box the new laptop arrived in to send back the old one. No problem! I packed everything up. Did I have a return slip or QR code? Um no, but I had the account number. Not a problem! She printed off a label for me after confirming the address, which coincidentally matched the account number address, and slapped it onto the box. The space itself also has a retail store for paper goods but I was all set on those items.

Handy. Needed to fax something, so I swung by. They were a little busy, and seemed a bit annoyed by…read morecustomers. But eventually one guy helped me, and was friendly and patient. Faxes are expensive- send online if possible. But, I was paying for convenience, and it was simple and quick. One stop shop for printing, packages, etc., so I'm sure I will be back someday.