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Supplies Plus

5.0 (1 review)
Closed • 9:00 am - 12:00 pm

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9 months ago

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Sherwin-Williams Commercial Paint Store - The cover the world?

Sherwin-Williams Commercial Paint Store

(2 reviews)

I hate these types of reviews....one star sucks. Why?…read more And as much as I hate reading about them I hate writing them, as well. In general, it is an awful way to leave a customer who thinks of your store first before your competition. I usually got quick and courteous service from Sherwin-Williams and the paint is usually a little higher than Ace Home Depot and Lowes. Collier county employees have a discount which makes it a fairly good deal in general. Recently I called and ordered and picked up from. Denny a rebuild kit for a cat pressure water pump it was $100 for the rebuild kit. This kit included the rings an gaskets and seals unfortunately it was missing 3 o-rings and 3 of the seals were the wrong size. We ended up running around to find the right sized seals for $20 at John Collins and o-rings were at ACE hardware. We came back to this store to explain how parts were missing and some parts did not fit at all. We were looking for help from the branch manager. Jim Teaster seemed minimally concerned and really offered no resolution to the problem. He was not helpful in any other solution other than offering us some shirts..what?? Shirts!! or His other offering was a discount on future paint purchase. I doubt I'll ever return to this location considering I've lost all faith in this disservice. And he left a bad impression that undid any good feelings of my past experiences. Too bad for SW and too bad for me. I was not pointing fingers I was asking them for help in getting us the correct parts. My recommendations for paint would be Home Depot for either Joe or Jersey Joe the paint pro Airport pulling and Pineridge Rd. My recommendation for poor customer care would be to see Jim Teaster at this location. His answer to problems was I can give you some shirts.. 012/14

The Sherwin-Williams storefront had "Open" signs all over so we went to try to get a paint color…read morematch for our repair contractor. We had to call them on the phone. The guy who answered refused to help us. He wouldn't even just take our paint sample and bring it in the store to get the color number. Please explain what part of "Open" I don't understand.

Supplies Plus - paintstores - Updated May 2026

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