I have never written a review before but I am so disappointed in Supertint that I feel others should be made aware that this company is not the outstanding company that other reviews led us to believe. My husband and I were looking into companies that do window tinting because we were impressed with the extra security that the film used would provide. We read great reviews about the high quality work that Supertint had done for other customers so we were looking forward to doing business with them. We called the company and were able to get an appointment within a week of the call. On that phone call, Linda told us that they were experiencing a high volume of calls requesting their services. She came to our home, did a walkthrough and told us she would contact us with a quote. She also let us know that it would be expensive. We acknowledged that we expected that it would be but would still like the work to be done. Looking back, perhaps that was her way of saying that because we lived in a lower income area she doubted that we could afford it. During the thirty years that we have lived in our home we have had numerous home renovations and landscaping projects completed. I can assure you that we counted the cost before making the phone call to Supertint. Our appointment with Linda was in July and we have yet to receive a quote. We have heard nothing; not even an email saying that they are working on a quote. Now I understand what it is to be overwhelmingly busy. What I do not get is being so busy that you don't believe that every client is important enough to follow up with. Obviously, that is not the case with Supertint. Apparently, they are too busy for that. So if you're interested in doing business with them understand that you may or may not be considered worthy of their time. Again, I have never written a review on any business prior to this but felt others who might be interested in hiring them should know that not every potential client is important to them . If you do decide to deal with them; good luck, you may not make the cut. We obviously didn't. read more
