While picking up a package at Office Depot we had the pleasure of meeting the store Manager…read more"Conrado" he was very efficient, and managed the store with a firm but knowledgeable manner. The store is dated, but has everything you need for your home or office needs. The location is perfect and has plenty of parking. I love this store.

Conrado was able to assist right away. I had a fedex delivery at my house. The package needed to be…read moresigned and we were not home. I got home with the notification that they could not deliver due to no signature available. I went online and had the package delivered to Office Depot. Once I got home from vacation I went to Office Depot to pick up my package. It was right there waiting for me. Conrado made everything simple.

Ended up at their prop location before getting redirected to the main showroom. Receptionist was…read morevery kind and helpful as well as the staff and sales teams. Overall I wasn't expecting much from the selection but was amazed on how well they maintained their inventory. They helped me find just wanted I needed and at a reasonable price as well.

Incredible customer service - they answer their phones, called me back, and solved my weird…read moreproblem! I was interested in buying a HÅG Capisco chair, but wanted to try sitting in it before purchasing. I thought they might have a used one I could try, turns out they sell new office furniture too! They took down the name of the weird European chair I wanted, tracked down the US dealer, and got a floor sample to their store for me to try in just a few days. I sat in it, loved it, and bought it through them. Everyone was incredibly helpful, and not pushy at all. They were really patient and helpful with helping me pick and price out all the custom options for the chair, and had physical swatch samples of the upholstery options. And the price was great. We wish we knew about this place when my husband bought his Herman Miller chair, and now we know we will come back for any future home office furniture!

AMAZING STORE AND OUTSTANDING CUSTOMER EXPERIENCE!!! I met with Hamlet and his cousin Aris and they…read morewere phenomenal salesman! Aris's knowledge of the Stealcase Leap chair that I purchased was extremely helpful. Super nice guy! Fair prices and a wonderful selection of quality desks and chairs! I posted a pic of the chair I purchased. Thanks guys! I love the chair and will be back for that amazing desk that you sell.

This place is amazing. Aris really helped me and my company out. Not only did we get great desks…read morefor a great price, when I made a mistake on one of the desks he fixed it for me without hesitation. I will be coming back here in the future for all my office needs and would highly recommend this place. You do not see customer service like this anymore these days. A++ Thank you!

Good customer service Cashier asked if I found everything…read moreok. After telling her that they were out of invoice book. She offered to order it for me to receive by mail. Greatly appreciated her kindness

Don't use them for Amazon returns! Amazon had no record of me dropping off my return even though it…read morewas scanned. They also no longer give receipts for your Amazon returns. When I previously dropped Amazon returns off, I would conveniently pick up something I needed from the store. Since I will no longer be dropping off Amazon returns, this will not happen. Also why shop at a store that I cannot trust?

This Staples location is completely negligent and should not be trusted as a UPS Access Point under…read moreany circumstances. I received an email from UPS stating that my package had been picked up. Within ONE HOUR of receiving that email, I immediately called this Staples location. I spoke to Peter, who identified himself as the assistant manager. He told me it was a glitch in the system and confirmed that BOTH of my packages were physically still at the store. I very clearly told him that I would be there the next morning (today) with government-issued ID to pick them up. He confirmed this. I repeated it multiple times. Despite that conversation, my packages were STILL released that same night to a random man. I never authorized anyone else to pick up my packages. I never listed an alternate pickup person with UPS. I had TWO separate packages with TWO separate tracking numbers. UPS emails literally say "PLEASE BRING ID." Yet somehow Staples released BOTH of my packages to someone who was not me, not authorized, and not verified. When I came in this morning exactly as I told Peter I would, he told me a gentleman picked them up last night. That makes absolutely no sense. Why would someone pick them up last night AFTER I spoke to you directly and told you I was coming today with ID? No one could answer that. I was then told that Jack was the employee who released my packages. Jack released TWO packages with TWO different tracking numbers to a person I never authorized. That alone is a massive failure of procedure. Releasing one package without ID is bad enough. Releasing two separate packages without authorization is reckless. It gets worse. One male employee was rude, dismissive, unprofessional, and gave me attitude while I was trying to understand how my packages were stolen. Peter had to tell him to stop getting involved. Peter then said, "I assumed it was your boyfriend." That is NOT company policy. You do not get to assume anything. Authorization is not based on assumptions. If I never authorized someone on UPS, you do not release my packages to them. Period. I then spoke to Claudia Ayala, the manager on site, who was completely nonchalant, defensive, and uninterested in resolving the issue. She backed up her staff and said there was nothing they could do. She initially REFUSED to give me the names of who was working the night before until I told her I was filing a police report and escalating this to Staples corporate and UPS. Only then did she cooperate. I even pulled up the UPS website in front of her, which clearly outlines FOUR pickup options. Every single option requires government-issued ID and or authorized pickup status. NONE of those procedures were followed here. There was no urgency. No accountability. No validation. No professionalism. These were valuable packages, including company property. This was THEIR error and they treated it like an inconvenience. The bottom line: if you receive an email stating that your package has been dropped off at this location, PICK IT UP IMMEDIATELY. Do not wait. Do not trust them to hold it. They do not know how to follow company policy. This is negligent. This is careless. This is irresponsible. This is unprofessional. This is unacceptable. I have filed a UPS claim, I am filing a police report, and have escalated this to Staples corporate. Do not use this location for UPS pickup unless you are prepared for your packages to be handed to a stranger.

Came here to grab small shipping boxes and package tape for my product sales. They offered 25%…read morediscount for Active Military and Veterans for the upcoming Veterans Day. This location never seems to be crowded so no long lines waiting to checkout. There's not a lot of staff walking around to help so don't expect that. No need to worry about the parking... there's plenty of parking at this location.

Title: Consistently Disappointing Customer Service -- Today Was the Final Straw…read more Review: I've been to this location many times over the years, and unfortunately the customer service has consistently been disappointing. Most of the time, employees avoid eye contact, don't greet customers, and give off the feeling that they'd rather not interact at all. Today's experience confirmed that nothing has changed. I walked in, noticed they were helping someone, and politely said, "When you get a chance..." Instead of acknowledging me respectfully, the employee named Gus (wearing all red, possibly a supervisor) responded with a tone and expression that made me feel talked down to, as if I was an inconvenience for simply asking a question. His reaction was unnecessary, unprofessional, and honestly very discouraging. The only positive note: there was one young woman working who was genuinely kind and helpful -- a rare exception compared to the usual atmosphere here. Customer service doesn't require much: A simple "Hi, welcome in," or "I'll be right with you," goes a long way in making people feel valued. This location would benefit greatly from retraining staff on basic customer service skills, communication, and respect. I hope management takes this seriously, because the experience today was unacceptable.

This location might as well get rid of their printing department because they DO NOT want to help…read morethey want you to use self service which would be ideal for some stuff but if someone wait in line and wait for you to come back from your break clearly self service is not an option. Then without even asking how many prints or what I needed she automatically told me next day by 5pm. Unprofessional, rude, and uninterested. Also there was only one person working printing so while she was on break there was no one there willing to help. I only needed 16 copies but needed some sizing done.

Excellent service! Our Canon copier was showing error…read moreE00001-0004, and Nelson came out and fixed it within half an hour. He also cleaned the rollers and gave us helpful recommendations. We'll definitely use them again for any future printer needs.

They will take $50 just to look at your machine which they say will get credited to the final bill…read moreafter repair, then they call you up a few days later to say it's not worth repairing. I'd be surprised if they even looked at the machine but I had to take my machine back and lost $50 just like that. I googled the problem and it probably just required the replacement of a cheap capacitor. They don't care because they made $50 for doing nothing. Honestly found the experience to be shady.

I used Ecotech to rent a printer for my office building. Jose, the technician, was extremely…read morefriendly and helpful. He took his time to make sure we had the best setup possible and understood the equipment. I very much appreciated the service!

Jose and Leo were both very helpful. They just set our office up and we look forward to a long…read morerelationship with them. Everything great so far! Thank you Team Ecotech!