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    SuperShuttle

    1.8 (1.3k reviews)
    Open Open 24 hours

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    After 40 mins, shuttle was no where near Newark airport even though he started there and must have forgotten to pick me up!
    JT T.

    Highly wouldn't recommend this shuttle!- Took over an hour from landing to being picked up! Luckily they have gps on the van picking you up so I could track every move. Note the van (#841) was at the airport and after some time he was across the river without me! I called super shuttle and excuse 1. He's on he way. He had to get gas (note that there's at least 3 gas stations near Newark airport yet he was in another part of Jersey across the river) excuse 2. Ohh he had to pick up another driver he's on his way... After I complained they scheduled me on another van! Completely useless"shuttle" service!!! See attached screenshot after 45 mins of waiting! No where near the airport considering he started there!

    Elizabeth W.

    TO SUPER SHUTTLE: my ride was to JFK on June 8, 2018. Pick up time 4:40. Van with 2 females, family of about 5 and 1 male. According to your text alerts my driver was Ziaul van #827. But when I got in the van the driver said it wasn't correct...

    Kasey D.

    My review may be a little biased because I'm sitting in the back of the super shuttle right now feeling like going to vomit. If you need a way to get from the airport for cheap- this is your way. It does what is needs to do. My gripes: our driver spent the whole time talking on his phone. Constantly breaking. We all feel like we're going to be sick. There's no air circulation in this van. It's freezing outside so can't open the windows and no air or fan running. There's trash and food leftovers on the bottom of the floor in front of me. I'm not asking for five star high class service. But there could be a little care put into his service if he wants a tip. Doesn't care if people are buckled and didn't ask if anyone wanted heat or air. Unfortunately we have it booked already for our ride to the airport in a few days. Hopefully service will be better with a drop off or at least a different driver.

    Shanea H.

    I've used the Super Shuttle brand all over the county. My experience in the NYC area is by far the most disappointing. Travel from airport to hotel was delayed immensely. As a shared ride service I don't expect to be the fastest thing but this was excessive. A public bus would have been faster. Return trip from hotel to airport: Multiple updates via text and app about change in driver and pick up time. I was ready for the earliest time. Waited over an hour from that time to get picked up. Driver and pick up time changed multiple times in that window. Went to pick up breakfast near hotel as the delay became really long to be notified driver was 5 minutes away. Left breakfast pick up to meet driver to be updated that it would be another 30+ minutes. Tried calling service multiple times with no response. Put into recorded info loop with no info available other than what I could see in the app that was changing often. Still hungry and not sure if I'm going to make it to the airport in time to check bags. Overall disappointed and very frustrated with poor customer service. Also confused about this...I tipped a minimum on my card when I booked. Now I see this sign in the car. Does this mean the drivers don't the get tips I put on my card? I would call and ask customer service but no one answers the phone.

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    11 years ago

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    I'm glad to hear this, Yale! Hope we'll see you again soon!

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    Thanks for sharing, Ashley! We appreciate all your kind words.

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    Page 9 of 32

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    Review Highlights - SuperShuttle

    Ride to and from Manhattan to LaGuardia (door to door hotel to airline check in) was on time and seamless.

    Mentioned in 88 reviews

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    Precision NY Chauffeur & Airport Transportation Service - NEW 2026 PNY LUXURY FLEET READY FOR CORPORATE AND PRIVATE EVENTS.

    Precision NY Chauffeur & Airport Transportation Service

    5.0(633 reviews)
    6.9 kmTheater District, Midtown West
    Certified professionals
    On-time commitment

    Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

    We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

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    Precision NY Chauffeur & Airport Transportation Service - PNY 2023 EXECUTIVE FLEET FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    PNY 2023 EXECUTIVE FLEET FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    Precision NY Chauffeur & Airport Transportation Service - NEW 2025 MERCEDES S CLASS READY FOR CORPORATE AND PRIVATE BOOKINGS WITH CHAUFFEUR.

    NEW 2025 MERCEDES S CLASS READY FOR CORPORATE AND PRIVATE BOOKINGS WITH CHAUFFEUR.

    Precision NY Chauffeur & Airport Transportation Service - PNY 2026 EXECUTIVE FLEET OF SEDANs FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

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    PNY 2026 EXECUTIVE FLEET OF SEDANs FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    Go Airlink NYC

    Go Airlink NYC

    2.1(1.1k reviews)
    21.3 km

    So reliable and inexpensive. I paid $35 for a shuttle from LaGuardia to Manhattan and again back to…read morereturn home. My return trip to LaGuardia was upgraded to a private car and no extra cost. Both drivers were very friendly and safe drivers. Will use this service again when I come back to NYC.

    UNACCEPTABLE SERVICE -- AVOID Our experience with Go Air…read moreLink NYC was completely unacceptable and deeply unprofessional. Upon arrival at JFK, our assigned driver became involved in a loud verbal altercation with a supervisor in front of passengers, including minors, and then abruptly walked off the job, quitting on the spot and abandoning us at the airport. There were seven passengers total across three groups left standing with luggage and no transportation. We arrived at 8:30 a.m. and were told at 10:15 a.m.--after nearly two hours of waiting--that there were no available vans to accommodate us. This resulted in lost time, ruined touring plans for the day, and significant inconvenience. We ultimately had no choice but to take a taxi at our own expense. This was not a minor delay or a logistical hiccup--this was a complete failure of service and basic customer care. I expect: A full refund for the failed JFK pickup Immediate cancellation and refund of our scheduled Monday pickup I would strongly caution other travelers against relying on this company, especially when time-sensitive plans are involved.

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    Go Airlink NYC
    Go Airlink NYC
    Go Airlink NYC

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    SuperShuttle - airport_shuttles - Updated May 2026

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