I recently needed transportation from Crown Heights to Long Island on two consecutive days, and this being the car service closest to my place I decided to give it a try. The person on the phone was very knowledgeable, quoted me a reasonable price, predicted time of travel for that time of the day, and told me to call just a few minutes in advance the morning when I needed car service. He also told me that they accept credit cards. The morning when I needed the car, I had to call twice since the car showed up ten minutes late. The car was clean, the interior a bit on the small size. The driver didn't know how to get to where I needed to go, and didn't have a navigation system. Luckily I had printed out the directions with me. The ride was smooth and we reached destination faster than expected. I wanted to pay by CC, as I originally mentioned to the dispatcher on the phone, but the driver said he needed to call the office and asked. I just paid cash and asked for a receipt. The day after, I hesitated before calling them again, but decided to give them a second chance. This time the car showed up on time, the car was much bigger and more comfortable, and even know he didn't know how to get there the driver had a navigation system with him. Just like the day before, the ride was smooth and faster than expected. I paid cash without asking whether I could pay by CC. I would not hesitate to recommend Monaco Car Service for local and/or airport service. If you need to go a bit out of the way, just have directions on hand. Also, be prepared to pay cash. read more

Today was my first time using Monaco Car Service and it absolutely will not be my last. From the dispatcher taking the time to go over their rates with me at 12 midnight to their pleasantly taking my call and car request at 5:45am, it was one of the most friendly, concise, and informative over the phone experiences I've had with a car service in all of NYC. Once my driver John arrived (promptly at 6:15am) he patiently waited for me (without honking) outside of my building... you would be surprised at how often and for how long drivers will honk a horn on a residential block in this town. John greeted me pleasantly took my bags and opened the door for me. The car was a sparkling clean Black Suburban. Best of all, he took me on the most direct route to Laguardia Airport. After getting there in record time checking in and on my way through security, I realized that I accidentally left my cellphone in the backseat! AHHH!! But I got in touch with the dispatcher and wouldn't you know, John jovially drove ALL THE WAY back to the airport to give me my phone in time for me to comfortably make my flight in time!? I *cannot* recommend this car service any more highly. From a Native New Yorker, they truly are an affordable best of the best. read more

So I mean....it's a car dispatch place. There's really not that much that can go wrong. I've never had a car show up late and communication with the company has been super easy. For the most part, I give the cars 4 stars in terms of cleanliness (most were 5 stars but there was this one time where it just really smelled like gasoline and ugh). They show up on time and if you ask, they'll give you a fairly good estimate of how long it will take to get somewhere. I use them for getting to JFK from my home and they have a flat rate of $35 +tip which is cheaper than yellow cab prices but probably about the same as a gypsy cab. I didn't give it a 5 star because recently, I was asked by a driver to sit in the front seat because I guess this guy isn't a licensed driver? Sketchy...but the guy was nice and got me to the airport safely and comfortably. read more

I just moved to prospect heights from park slope and needed a car to pick me up from JFK on a redeye back from LA. I google mapped this place, called them, and was told a car would be waiting for me. Great! The next morning I get off the plane and called for the car. The dispatcher, who I couldn't understand, had no idea about my car. Not only that, but he was rude and made no offer to send a car or get me home. So at 5:30 in the morning, after a redeye and long business trip, I had to take a taxi home (which turned out to be 10 dollars cheaper than they charged). These guys are unreliable and rude! I would give them zero stars if I could. read more

I needed a taxi this morning at 6:30am and knew from experience that it was difficult to get a yellow cab in my area of Brooklyn, unless I literally stood outside the Barclay Center. Now wanting to subject myself to that ordeal I decided to try a car service. I called Monaco the night before and got a quote ($30 for a ride from Prospect Heights to E. 54th and 1st). The dispatcher told me I'd have to call back the morning of to get a car. $30 was by far the cheapest quote I got (I called a few services (~$40), checked the Uber app ($55), and knew from experience that a yellow cab would be around $40+tip. This morning I called around 6:15 and the dispatcher told me someone would be in front of my building in 6 minutes. I went downstairs 5 minutes later and waiting right outside was a black town car. The car was clean, roomy, the driver was super nice and generally knew where he was going (also the car had a gps). The driver got me to my destination safely, comfortably, and on time. I pretty much can't wait for the next time I need a cab from Brooklyn. read more

Easy, fast, professional, friendly, convenient, affordable. What more could you want in a car service? Cost me $35 to go from Crown Heights to LGA, and I was able to arrange a 3:45am pick up on the night before so that I didn't have to worry about anything that morning. Would highly recommend and I would definitely use them again. read more

*Call to confirm your pickup*. Worth repeating: after making a reservation, call 30 minutes to 1 hour before your pickup to confirm your reservation. Paying with cash costs less. If you want to pay with a credit card, call the number you dialed to make your reservation and give them your credit card information. I have used Monaco to go to the airport many, many times (30 or so) and I've had good experiences when following the advice I mentioned. One last thing: I would not use them to get picked up at the airport, they are less reliable for airport pickups than deliveries. read more

They get me to LaGuardia in a hurry from Lefferts Garden for 30.00. The same ride in a metered taxi is closer to 50.00. So far they are 4/4 but I have only used their service for early flights, so 4:00am or so. read more

Monaco is great when you call them and just need a ride right then, but reservations are not their strong point. They basically left me stranded on LI tonight because they just didn't have the reservation. They tried to remedy it, but I was an hour outside of the city, which means they would have arrived way late. Call them if you need to go to the airport now, but not if you need them to pick you up from the airport in a week. Oh and they have different rates if you pay cash or use a credit card. read more

Flashback to July 2014- I was leaving to fly to Michigan and had plans to wake up nice and early around 6 AM and get to the airport for my 9 AM flight at Newark airport. Was going to get an Uber and cruise on over. Yeah, that didn't happen. Instead, I overslept, woke up at & 7:45 AM, screamed to my boyfriend, "Oh FUCK!" and frantically scrambled to get dressed and out the door. The bf immediately called Monaco, who arrived 10 minutes later. Took my booty straight the airport in 30 minutes flat and I paid $65 from my apt in Brooklyn. I was so relieved and happy. The driver was awesome, helped me with my bags and wished me a good trip. Plus when I need them for local drives, I've never had trouble getting a car and the prices are reasonable. Won't stop using these dudes anytime soon! read more

$42 from bensonhurst brooklyn to JFK. Not bad. On time. Good service. Will use them again. read more

Edited on 8/22/12 to say: Unfortunately, Monaco has slipped... a lot. They occasionally show up when called. Now when I need a car, I call Arecibo instead. Original review circa 2010: I found Monaco Car Service through Google maps. They were close to me, so I called them. And lo and behold, they answered their phone! The dispatcher was polite! They said "five minutes" and they were at my place in five minutes! The car was clean and air-conditioned (and had a tiny disco ball dangling from the rear-view, cute)! The driver could drive, and knew his way around Brooklyn! In the murky hell that is Brooklyn car services, Monaco is like a gleaming jewel. I will definitely call them again. read more

I called monaco car service, and the car was fast, clean, cheaper price, and I arrived safety to my destination. I definitely recommend to all my friends. read more

Monaco Car Service - Limos Near Me - Glendale, New York

Monaco was the second place I called after the first one said it would be $45 to go from Brooklyn to JFK. Monaco charged me only $35. They were very professional on the phone and the driver called me to touch base when he was on his way, which was nice. He arrived exactly on time. No complaints and great fee! read more

I really like Monaco car service. They are always on time when I call for a car. The wait time for car service is no longer than 6 minutes. The cars are always clean and neat. The drivers are polite and friendly. When the car is downstairs the dispatcher always calls me.I will continue to use them until I get my drivers license. read more

I really try NOT to write negative reviews about businesses but I would be doing a disservice to anyone else by not sharing my experience with everyone. I first called on a Sunday 2/8 and made a reservation for Friday 2/13 at 1130am. My reservation was to be picked up from my house in crown heights and taken to La Guardia Aiport then a ride from La Guardia back to Crown Heights immediately I was quoted $30 per trip. I received a call the next day, Monday 2/9 at 1130am saying my car was outside. I told the dispatcher he was mistaken and the reservation should be for Friday. He said he would reschedule. I called back Thursday 2/12 and told the dispatcher I needed to change my reservation. I told him instead of being picked up in brooklyn, I only needed to be picked up from the airport and would need to stop in Harlem before stopping in brooklyn. He said, "No problem." Everything was fine when the driver picked us up and we stopped in Harlem. As we approached Barclays center on Atlantic, he asked me how much the dispatcher told me the trip would be. I told him I was told $30 for LGA to Brooklyn. He called the dispatcher and the dispatcher said my total was $87.50. I thought this was a mistake. I was definitely expecting to pay more than $30 for stopping in Harlem but I thought $87.50 was outrageous! I expressed to the driver that I felt that was an unfair price and I felt as if they were trying to get over on me. He calls his dispatcher and we go back and forth for about 10 mins. I said I felt $65 would be a fair price. The dispatcher and driver, who's name is Angel, were unwilling to do anything at first then the driver said he would accept $80. I felt misinformed by not receiving a more accurate quote when I confirmed the reservation. I was ridiculously overcharged and not happy at all about it. As we pulled to my house I pulled out my credit card and Angel tells me there's an additional $8 charge to use my credit card. I WILL NOT EVER GIVE THEM ANOTHER PENNY. IF YOU CHOOSE TO USE THEM, PLEASE GET CONFIRMATION OF YOUR TOTAL AND PAY WITH CASH. I wish they were willing to do more for me so that I could've at least considered using them again. As a business owner aka the dispatcher, I would do my best to retain customers. He offered NOTHING. The driver at least discounted $7.50. I'm extremely disappointed and feel unfairly treated. Worst service I've experienced in a long time. read more

Called the day before to reserve a car at 4am from Bedstuy to jfk for $35. Guy on the phone was nice and helpful. I made sure to ask if the drivers accept card and he assured me they did. Car came right on time. Car was clean and driver was friendly but didn't force me to talk to him which was nice. When we got to the airport and I gave him my card he said he only took cash and it was $40 not $35. When I told him they told me I could pay card and only $35 he said, "okay $35 then but only cash" wtf dude? Tryna scam me? Not cool. He waited till I went to the atm inside the airport and got cash but still it put a bad taste in my mouth. Don't tell me something over the phone and switch it up last minute. Unprofessional. Other than that a pleasant experience read more

We needed last minute car service from Crown Heights to JFK. Monaco car service is based in the area and it took 4 minutes to arrive at the curb. He loaded our luggage and off we went. We weren't much in the mood to talk and the driver was accommodating. We got where we needed to go and on time. Price was $35 and was tipped accordingly. Next time I visit crown Heights I'll use again. read more

Never had a bad ride with these folks. They tell you a price you pay that price at the end. They get you to both airports in a timely manner and they know how and when to avoid traffic. I've called at 3am for a cab ride to JFK, they arrive swiftly and whisk me off to the Jetblue terminal. They are my go to car service. If you live in the Flatbush to Prospect Heights area this is your best bet for sure. read more

You honestly can't beat the prices. $30 from Crown Heights to LaGaurdia when other places were offering flat rate of $45+ and some for even $60? FUHGETABOUTIT. And when I called to ask how I book a car, the guy on the phone politely chuckled and said "Just give me your number and I'll call you when I'm outside." DONE. My driver was also early and got me to the airport with plenty of time even with traffic. If you're in Brooklyn, don't hesitate to use them! read more

I called the night before our flight and requested a toddler car seat. The guy on the phone assured me it would be in the car. Needless to say, it was NOT there and we had to end up using them because we would have been late for our flight. We ended up strapping her in to a regular seat belt - definitely not idea. He really should not have promised us the car seat. read more

I have used this car service five times. Bottom line, I cannot call them again. Cons: - Drivers are always twenty, thirty minutes later than time quoted. - I have to work each time to call repeatedly and ensure the cars are on their way. It is ridiculous. - I am not able rely on their services for my business needs transporting clients and myself around Brooklyn and Manhattan. Aside from being annoying, as a business of our own, this makes us appear unprofessional. Our clients are wondering why they have to stand around waiting for thirty minutes for a ride while they were told five. If this bothers us, I wonder why it doesn't bother Monaco? I suggest management take a look at other successful car services in the city and study their business operation. Pros: The two stars are awarded because when drivers do show up, they have been kind and courteous. read more

I called Monaco on a Sunday afternoon for a trip from Prospect Heights to Bushwick. They arrived at my apartment within five minutes. The car was clean and comfortable. The driver knew exactly where he was going and charged a very reasonable amount. I would definitely use Monaco again. read more

Astonishingly bad! I've tried them several times since they're near my place & would be very convenient. That's if they weren't so horrible. Was just dropped at the airport in the early morning... No effort to help me with my bags at all at either end, stopped to get gas on the way, lied to me and claimed a higher price once at the airport, AND... Best yet... left me at the international terminal for my airline which I didn't realize... Since it f*cking appeared to be my airline. Despite convenience for early flights, I think I've *finally* learned my lesson about this place. Worthless! read more

Never had a problem. I take cars all the time at very off hours. So far they have been reliable and friendly on the phone.

Service was perfect. Called to schedule a 5 am pickup from Lefferts Gardens to JFK ($40). The gentleman I spoke to on the phone was very polite and quick about getting all my information. The car arrived at 5 am on the dot and we received a call informing us the car was outside. The ride itself only took 20-ish mins or so. Will definitely use them again in the future. read more

I used to live right across the street from their HQ on Washington & Park Pl. in Prospect Heights. I started calling them out of sheer convenience and haven't stopped using them since, even after I moved to Brooklyn Heights. They are always prompt, the drivers are super friendly, the cars are clean, and the price is always right! $25 to/from LGA and $35 to/from JFK!? You can't beat it! I always have a pleasant experience with the dispatcher too, he usually asks if I need to be picked up from the last place I called from and they have my phone number on file in case there are any problems, which is super helpful. These guys are top notch in my opinion. read more

My cousin's party was finished at 12am but the music was still playing (it was clean up time, lol). Initially, I was trying to get a cab to go to Katarina Bar and Grill but all the cab services didn't have anyone on the road (sigh). Like really and they advertise 24hr service. After searching Google for a good hour and almost hijacking someone's else taxi, I came across this one. Someone picked up (yay, no automated system or busy signal) and I told her the address. I believe she got it confused because the driver got here and was waiting at another address but not too far from where I was located. The car was clean! 12 dollars. I got home in one piece! read more

Came recommended. Answered phone quickly. $30 to LGA is a good price. 8 minutes late after a call 5 minutes before pick up time. All windows cracked open in light rain so inside doors/seat wet. Made good time there, got around traffic. 30 minutes to LGA from Crown Heights on the Wednesday before Thanksgiving, pretty damn good. read more

15 August, I used this service to get me from Brooklyn to JFK airport. The driver was bang on time and charged me the quoted price .Excellent service. Would recommend. read more

Based on reviews on Yelp, thought I would give these guys a go for a taxi ride from prospect heights to newark airport - they quoted $74 inclusive of tips and tolls so I thought it was a great deal. Apart from the price, it was an absolute nightmare using them. Called an hour before to book at 2pm pick up. No one showed up, called them 3 times just to be told driver was 30secs away. Finally 20mins later the driver turns up, I was too stupid to call another car service earlier! The driver didn't apologise for being late and asked me why I didn't just use another car service if the car didn't arrive on time, he told me he only got a call from the dispatcher 5mins earlier. What made it worst was he then said it was my fault if I get to the airport late because I didn't leave enough time - blaming customers are never a good idea when you're one one that's late. Since the driver had only been to newark once, I had to use google maps up direct him to the airport. I'd suggest calling these guys at least 15mins beforehand even if you have booked for a pick up. Monoco is an unreliable company! read more

I needed a cab on Wednesday morning (6:00 am) and called a number of companies listed on Yelp. Despite my daughter's advice that I could get a cab without a reservation, I found this not to be so easy. All the cab companies I called were answered by voice mail and not one returned my call. I connected with Monaco and actually spoke with a dispatcher. He told me a cab would be there in 10 minutes. The cab arrived shortly thereafter. It was a newer (new?) Toyota Prius that was absolutely spotless. The driver was a middle aged man, courteous, friendly and very business-like. He asked destination and terminal and proceeded to drive safely and without confusion. We got to the airport in plenty of time and exactly where I needed to be. Clean car, polite driver, on time and fair priced ($40 from Flatbush area). Thank you Monaco and thank you white Prius cab driver!! read more

The other day I was running late to a company game in Williamsburg, and though my car was about ten minutes late, my driver communicated very clearly with me, helping me to arrive on time. She was very sweet, she listened, and she knew the quickest routes around the dead traffic in the burrough. Monaco Car Service is my go-to in Brooklyn. read more

It's like 6 degrees outside. I'm not lying I asked the dispatcher if he could jus give me a call once the cab was outside. He said NO, and didn't even know if he was serious or joking so after the awkward silence he says when I call the numbers back no one ever picks up. So obviously he was having a bad day but it's fine I jus won't use them again. Ended up waiting almost 10 mins outside in the freezing cold for this cab. Really rude dispatcher DO NOT CALL read more

$35 from Bed-Sty to JFK. 530am pick up and driver was on time. Clean car and safe driver. Will definitely use again.

I use these guys basically every time I need to go to the airport, and they're usually reliable with pick up times and the dispatchers are nice. Drivers are usually hit or miss- the driver I just had slowed down to yell out his window at a kid who had just fallen on his bike, calling him a "stupid idiot" which is just absurd to me. Who does that? read more

I called at 1am this morning for a ride from Crown Heights to Newark at 4:30am. The dispatcher was pleasant and scheduled a ride for me right away. The driver called me right before my scheduled pickup time to notify me he would be a little late because he didn't have my address. (He only ended up being about 5 minutes late.) The driver was friendly and very well dressed. The car was clean and smelled nice. I was quoted $60 + $15 tolls. Tolls were actually $16.50. I paid cash, but the dispatcher informed me I could pay with a credit card for $7 extra. Overall, it was a good experience and I would call them again! read more

I've used them a few times because they are close to my house, but it is not worth it. Twice I've made a reservation and they did not show up. When I called to inquire about their whereabouts they claimed they could not find a reservation. This has made me late for the airport and work respectively. Do not use them if you need to be anywhere by a specific time. They are not reliable. read more

I've taken Monaco Car Service three times and every time the driver arrived before the scheduled pick up time, confirmed our destination before we left, and was very courteous. I do not plan on using any other car service in the future. read more

They're great if it's on a late night but don't hold your breath during daylight hours. I live in Bed Stuy, work in Williamsburg and these guys are always late with me. The dispatcher quotes 6-7 minutes but it's more like 15 mins later your car comes if that. Majorly disappointed esp. since others have received quality customer service. read more