Double pane window replacement. Fast efficient and very caring folks. Needed the work done in two…read moredays and Jim's made it happen. Service above & beyond. With excellent workmanship.

We had several windows that the seals had gone bad. We called Jim's house of glass and had them…read moregive us an estimate that was way better than another business that had come out. Windows were ordered and came in a timely manner. Today they were installed and they were very nice. The service guys sorry I forgot their names were very efficient and extremely kind and knowledgeable. We appreciate a business that takes care of its customers. My wife and I definitely recommend Jim's house of glass.

Absolutely terrible customer service he did not stick to his work and I ended up wasting a ton of…read moretime on this place. the owner could use some soap in his mouth

Great service. Great quality. Would recommend to friends and family. We had some problems with the…read moretint. Came back in and immediately addressed my concerns and resolved this issue.

Fast efficient kind and make sure you leave happy thank you for making my car look great again…read morethank you Ricardo A Definitely take all of your glass and window need to this guy he is kind fast and and has a wonderful greeting Definitely will be requesting Ricardo for now on

Great service & the glass top fits table very nicely! Little $$$ but everything is this time of yr…read moreespecially We know who to call nxt time we need glass replaced

They were great, the man was very kind and respectful. Had not issues and the job was great! Just…read moreas they promised!

Went there for first time. Josh and Sarah are very professional. They will be my tint and…read moreAccessories truck people for now on. Now if try would start working on side by side that would be great.

Front driver side regulator on 2015 Grand Caravan died. Work was satisfactory but overpriced (over…read more$500) and they tried to scam me for a 3% surcharge for paying with a credit card AFTER the work was completed. Real shame that competent, professional staff are tainted by unethical sleazy owners. Use this place only as a last resort and get a COMPLETE estimate first.

I had my windshield replaced on 7/2/2026. The installer didn't put my wiper blades back on…read morecorrectly and they stick up and extend past the window when I turn them on. They are suppose to lay down and you don't see them. They are unusable. I have tried 4 different times to call and get someone to come back and fix this issue. Left a message each time. The 2 people I actually spoke with insured me someone would call me back to help me. If it rains, I'm screwed. No one at safelite gives a flying f about customer satisfaction! They are leaving me high and dry with no use of my windshield wipers. If it rains, I'll be stuck wherever I'm at. This is the worst company and customer service I've had thus far! No call backs. Can't reach a live person. Going online doesn't help. I tried to file an issue about this and it says I have to make an appointment in Havasu, Prescott or Flagstaff because Kingman doesn't have an actual shop. I will find another place to do my windows from now on and will tell everyone I know to not use this company! Update: it has been a week today and they still have not called me back to fix the issue! Unbelievable! Just unbelievable! Rebuttal: to the person that commented. Did you not read my review? There is NO shop in Kingman and I CANNOT REACH A LIVE PERSON! Just the tone of your reply shows the lack of concern for a customers satisfaction. It's been 12 days since I was left with unfunctioning wiper blades and you suggest I do what I already did and had no result with. If you really cared, you would call me back and send a tech to fix my flippin car! My name is Wendy McCarthy! Look it up!

Definitely will not be going to safelite again first says tablet isn't working so I gave him my…read moreWiFi then says my WiFi isn't working then just leaves then I get a notification that my appointment was cancelled and rescheduled then the next day when my appointment time comes I wait for the tech for him not to show up or answer my calls try to call costumer service just for them to say oh sorry you just have to wait another two weeks then when I ask to compensate with wiper blades or something for now missing two days of work I get we can't do that horrible costumer service and and very unreliable

From my experience, this extremely flaky unstable guy is definitely NOT someone you want to do…read morebusiness with and entrust with your property. I had two windshields needing replacement. I called and it was mutually agreed to do both at my home on Tuesday morning of the following week. He was a couple hours late. When he didn't arrive at the expected time and I called to inquire, something had been mentioned about being slowed trying to get going by some medical issues, and I was informed he'd be on his way soon. He did arrive later around midday. But for whatever reasons led to his problems, as he tore into the first one it became more & more painfully obvious how extremely high on something he was. Obviously far too intoxicated on whatever substances are involved to even stand steady and walk very well, let alone drive and then be doing anything with tools to someone's property. Miraculously, he did eventually manage to get the first windshield put in after a few hours. This was eventually accomplished amid repeated bouts of mostly incoherent profane yelling and various complaining about his materials he had brought for the job and God knows what else, that left some of the neighbors more than a little concerned about what was going on. I later learned that one of them was at one point near to calling to ask the police (County Sheriff deputies) to look into whatever the loud chaotic insanity was that seemed to be erupting. She probably should have. He then announced he'd discovered a scratch on the windshield he brought for the other vehicle, and said he'd send it back to the supplier and do that one later. After more than a little confusion about when he'd do so, he returned a week later to finish with the second one. He was not so obviously "under the weather" that time, and completed that installation in much less than half the time of the first one. But when he left I discovered he'd cut out the sensor for operating the car's entry and security systems, and took it with him. I reached him by phone and he said he thought I told him he should chop that out (?!?!) but said he'd return that afternoon to take care of it. He didn't. More than eight hours later, well into the evening with no attempt made to contact me about his intentions, I left an angry message on his office phone stating my intention to take action if he didn't want to act responsibly. That got a rise out of him, and after unleashing a stream of invective at me he returned the piece of my car that he'd hacked off and left with. He was angry at me for not wanting to have him now start taking apart my dash and do some "rewiring" and "soldering" to supposedly fix his hatchet job. The sensor he finally tossed back to me & which he supposedly was going to "fix" has been chopped at the base with electrical contact crudely restuck to the stub in such a way that it cannot be reliably reused at all. I will now be stuck having a system that is quite a bit more spendy than the windshield largely reinstalled, while disputing his charge to my credit card. You really don't want this very wrong number to be messing with your stuff at any price.

I have used several auto glass installers over my lengthy career as an auto shop owner. From the…read moreaccuracy of my order over the phone to the expert installation there is no other i would recommend for your automotive glass needs. I do know for fact this family was hit by tragedy and Randy had some heavy weight on his shoulder but was still able to come and do a fantastic job.Ty.

Great service very quick and they try to get you the best quotes my car needed to be serviced they…read moretold me what was wrong and fixed as soon as possible

From the owner: Military discounts Senior discounts…read moreFirst responder discounts We specialize in tune ups, suspension, inspections, oil changes, welding, and custom work

I was dreading getting our Transit windshield repaired. I got quotes from a few places down the…read morehill and they all would have all been a full day off work dealing with it. Their quote was comparable to the other places, even a bit lower. They were very responsive with my calls and scheduled my appointment quickly. (Even for a Saturday install) The place is spotless and service was very professional. Would recommend.

Thank you Antonio! I was able to get an emergency windshield replacement the same day. The price…read morewas very good and the quality is amazing. Very clean facility and amazing customer service. And free chips thank you guys!