From my experience, this extremely flaky unstable guy is definitely NOT someone you want to do business with and entrust with your property. I had two windshields needing replacement. I called and it was mutually agreed to do both at my home on Tuesday morning of the following week. He was a couple hours late. When he didn't arrive at the expected time and I called to inquire, something had been mentioned about being slowed trying to get going by some medical issues, and I was informed he'd be on his way soon. He did arrive later around midday. But for whatever reasons led to his problems, as he tore into the first one it became more & more painfully obvious how extremely high on something he was. Obviously far too intoxicated on whatever substances are involved to even stand steady and walk very well, let alone drive and then be doing anything with tools to someone's property. Miraculously, he did eventually manage to get the first windshield put in after a few hours. This was eventually accomplished amid repeated bouts of mostly incoherent profane yelling and various complaining about his materials he had brought for the job and God knows what else, that left some of the neighbors more than a little concerned about what was going on. I later learned that one of them was at one point near to calling to ask the police (County Sheriff deputies) to look into whatever the loud chaotic insanity was that seemed to be erupting. She probably should have. He then announced he'd discovered a scratch on the windshield he brought for the other vehicle, and said he'd send it back to the supplier and do that one later. After more than a little confusion about when he'd do so, he returned a week later to finish with the second one. He was not so obviously "under the weather" that time, and completed that installation in much less than half the time of the first one. But when he left I discovered he'd cut out the sensor for operating the car's entry and security systems, and took it with him. I reached him by phone and he said he thought I told him he should chop that out (?!?!) but said he'd return that afternoon to take care of it. He didn't. More than eight hours later, well into the evening with no attempt made to contact me about his intentions, I left an angry message on his office phone stating my intention to take action if he didn't want to act responsibly. That got a rise out of him, and after unleashing a stream of invective at me he returned the piece of my car that he'd hacked off and left with. He was angry at me for not wanting to have him now start taking apart my dash and do some "rewiring" and "soldering" to supposedly fix his hatchet job. The sensor he finally tossed back to me & which he supposedly was going to "fix" has been chopped at the base with electrical contact crudely restuck to the stub in such a way that it cannot be reliably reused at all. I will now be stuck having a system that is quite a bit more spendy than the windshield largely reinstalled, while disputing his charge to my credit card. You really don't want this very wrong number to be messing with your stuff at any price. read more

I have used several auto glass installers over my lengthy career as an auto shop owner. From the accuracy of my order over the phone to the expert installation there is no other i would recommend for your automotive glass needs. I do know for fact this family was hit by tragedy and Randy had some heavy weight on his shoulder but was still able to come and do a fantastic job.Ty. read more

While visiting my in-laws in Kingman this weekend, I noticed that the weather strip/gasket around my front windshield was completely coming out. I knew that I did not want to drive the six hours back home with this issue, so I set out to try and get it repaired. I figured it would be a challenge since it was Easter weekend. Trusty Siri referred me to several businesses "near me". The first few were either out of business or not answering their phone. I reached A & R Auto Glass and am glad I did. I was told I could bring my van by in an hour. I arrived and met Randy. He was friendly, professional and fixed the problem in about 20 minutes. His price was very reasonable. I would highly recommend A & R for anyone living in or visiting Kingman. read more

I was coming home from visiting family in Utah when I got a small crack in my windshield. By the time I made it home that small crack had grown to be about 14 inches right across the driver's side of the windshield. I'm glad the first company I called to fix it didn't answer, because Randy did an awesome job on my windshield! He was able to meet me at my wife's work so we could have lunch while the window got replaced. When he finished my car, he did a little body work on another employee's car. Talk about going above and beyond! To help matters, it was very easy to use my insurance to cover the costs. If I happen to need another windshield replaced, there is only one business I plan on calling: A&R Auto Glass! read more