I went with Plumber of Tucson for 2 reasons. 1. They installed the original whole house filter,…read moreand I really liked their work. 2. They sent out a Technician, Joe, and I must say this young man has a great attitude and is an excellent professional plumber. He explained in detail everything he was going to do. He also told me that the model I have is no longer used; a different system takes its place, and it eliminates the need to change filters every 6 months. The price that he gave me for an estimate was also the final price to the penny. I would highly recommend Plumber of Tucson for any plumbing work.

Hired them to work on a toilet seat-(I know kinda of weak but it's a fancy toilet and the hardware…read morewas hidden) and do maintenance on some tankless water heaters. The service guys were friendly, professional and efficient. Definitely using them again!

Bill was great. He came out quickly, was clear about what was wrong and what possible solutions…read morewere. He was able to find the parts our weird, ancient plumbing needed and repair quickly and affordably. I will hire him again.

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

Sergio at Aqua Solutions International installed the RO System a week ago and came back to install…read morethe re-mineralizing filter on my DELTA Clarifi Tankless RO System today. He is neat, kind, and very professional. He also helped me replace a soap dispenser that was leaking under my kitchen sink. I can't say enough good things about Sergio and his company. If you are looking for the right company or man to install a Reverse Osmosis System in your home, he's the best! Don't blame me if you don't go with him and his company. Thanks again Sergio for all that you've done for us!

Sergio from Aqua Solutions international has been servicing our Aqua Science/Pentair R/O and water…read moresoftener systems for the last 2 years. We are very pleased with the professional service he's provided. He's prompt, knowledgeable, and leaves his work area neat and clean. He answers any questions that we have, and explains everything thoroughly before leaving. We highly recommend Sergio and Aqua Solutions International for all of your home water filtration needs.

I called late on a Thursday evening, 10 minutes before closing, about my clogged drain. Donna was…read morevery kind and although the schedule was full she promised to call again in her morning to see if they could make it work. Donna did call back at 10am the next day. By then I had found another service. But I think her service and attitude deserves a 4-star rating anyway. Thank you, Donna!

They over charged like crazy. They did the initial install…read moreon my tankless water heater (gas) and did great w that. This year, my flush and a request to change 3 filters on my reverse osmosis filter system (filters, rings I already had and tool to turn canister). They sent 2 tecs bc the lady who answered the call didn't know what I needed w the filter change AND was dumbfounded that tankless had to be flushed, really. They called me back to schedule bc the lady couldn't do it herself (why bother answering?) and was uneducated about the services? $59 for me to request the service, and $133 for vinegar flush but then labor as well??? What the hell? I had asked for a quote and they didn't know...yeah bc this. Never again.

Sergio Peña did an outstanding job for us. He responded immediately to my call and arrived within…read more45 minutes! He discover the clog (which was our fault of course,lol!), determined the course of action and went to work. Sergio was very informative to us as he worked along and explaining everything. His work clean and efficient! And his rates was more than affordable. He ended up having to Hydo-Flush our entire system but that was ok. Our system was 99.9% cleaned out! Sergio even discovered two possible shortfalls with two of the three toilets caused by the builder of our home which I will take up with them in a couple days! I highly recommend Sergio of On The Way Plumbing for all your plumbing problems! This rating only allows 5 Stars but I would have given him 10 Stars if it were available!!!

Quick response to a jammed disposal and slow-draining sink. Professional service. Highly recommend.read more

We got three estimates to replace our water heater. One was high and didn't include much detail,…read morenot even the brand of water heater that the company would use! Two were lower and of these, we went with Wood's. We felt they offered the best product and we liked the level of detail shared both when the guys came to the house to look at the job and also in the written estimate. Josiah was our installer and he was very competent and efficient. He was great at explaining some things going on with the plumbing and checked in before going ahead with a cut to our water closet (exterior) door. He did great work and we are really happy with our water heater.

My neighbor had some work done yesterday (3/8/24) by Wood's Plumbing by Intelligent Design…read more When the work was completed, the two Wood's employees banged all the mud/dirt from their shovels into the street between my house and my neighbor's house where the work was done. Even more disgusting, they discarded a pair of rubber/letex gloves along with the mud debris in the street. This is very unprofessional behavior.

We recently purchased both a water softening system and a reverse osmosis system from Pure Home…read moreSouthwest, and we couldn't be happier with our experience. From start to finish, Mike was outstanding. He's incredibly knowledgeable about water quality and took the time to thoroughly explain how each system works and the specific benefits they bring to our home and family's health. What stood out most was that Mike wasn't just trying to make a sale -- he genuinely cared about helping us create a healthier home. He walked us through everything clearly, answered all of our questions, and made sure we understood exactly what we were getting. Mike was professional every step of the way, and Pure Home Southwest delivered on everything they promised. The installation was smooth, and we already notice a huge difference in our water quality. If you're considering a water softener or RO system, I highly recommend reaching out to Mike and the team at Pure Home Southwest. They're trustworthy, professional, and truly know their stuff.

Had to call for emergency service today, Memorial Day, and Matt was the technician that came out…read more He was here inside of an hour and was able to remove a broken valve cartridge and the water turned back on inside of 30 minutes. I can express how much I appreciated Matt friendly and professional demeanor. He made what could have been a very unpleasant experience an enjoyable one.. and on a holiday where he was taken away from his family. Thank you Matt and Curtis Plumbing! You have just made a lifelong customer.

We came upon an unexpected leak on our water softener outside while changing the filter. Called…read moreCurtis Plumbing and a technician got back to us very quickly. We feel the job was done well by Scott and the price was affordable. We will definitely be calling them back again when we need a plumber and will recommend them to our family and friends.