Joel and Michael provide unparalleled customer service at the Leonard location in Burlington, NC…read more Michael did an excellent (and very reasonably priced) job installing a trailer hitch on my car several months ago. I went back yesterday to have something else done on it and was again blown away by how helpful they are. Michael dropped what he was doing in order to assist me with something I didn't have the strength to manage on my own. I can unequivocally say that this is the place you want to go for truck/car accessories and storage buildings. They are simply the best!

From the owner: Own the storage building, hauler, or truck parts youve always wanted by coming to Leonard. Our…read moreselection of Burlington, NC storage sheds includes barns, carports, lean-tos, and salt boxes in all shapes and sizes. Use the Leonard online design studio to create a custom shed well build it right here in North Carolina. Instead of storing your equipment, transport it on a Leonard utility trailer. Were the #1 distributer of flatbeds, dump trailers, and enclosed cargo haulers in Burlington, NC. And we havent even gotten to our inventory of custom truck accessories. Whether you need a new trailer hitch or want some flashy chrome wheels, Leonard has them at a great price. Visit us Monday-Saturday for onsite sales, installation, and service.

Service Department took excellent care of me. All the guys are knowledgeable and professional…read more Highly recommend this business. The gals I the Motorclothes Department are always pleasant and a pleasure to work with. The guys in the Parts Department were also knowledgeable and helpful. They just need a better selection of larger size female clothes.

I typically shy away from Harley Dealerships when it comes to working on my bike. That has now…read morechanged. I have an older bike, 96 softail on a rigid frame that was put together by a guy in his garage. Long story short, she came with some issues, and most Harley dealers don't want to work on her. Well I was on my way up to the All Harley Bike show and when I stopped to check my map, she quit on me. I'd turn the ignition on and nothing. No headlights, not kickover, nothing. I called Down Home HD and within minutes they had a trailer over to scoop me up. They pulled my bike right in to the service department and worked immediately so I could get back on the road. Their staff was EXTREMELY knowledge and friendly. I was out of there in no time with a running bike and some newly acquired knowledge. I will be returning to Down Home HD, and highly recommend their service. I can't thank them enough for helping me out! Ivan

My son who is sixteen needed an exhaust repair on his 1993 Miata. He brought the car in and told…read morethem what he wanted done. Once on the lift they noticed additional work was needed. (The car is significantly lowered and the exhaust wore a hole in the cat). They called for approval and the car was ready for him when school was done. He had never handled something like this before (he's 16) so I was a bit apprehensive. Tiffany was most helpful and got him thru the process seamlessly. Thanx!

I brought my Nissan in due to rattling in the front every time I start it. They quickly diagnosed…read morethe issue, repaired it (without extra add ons) quickly and at a very reasonable price. I highly recommend them for all your muffler needs.

Very friendly atmosphere . Extremely friendly reception. Fair price. Shows before and after repairs.read more

Very good costumer service, very nice people. Took my car in for a muffler install, it was so much…read morebetter than I expected. Will definitely be coming back for more service.

They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

Cox Dealership, specifically Kevin was not honest and is a continuing reminder why people tend to…read moredistrust car salesmen. My experience: I had a 2023 Tacoma that I was in contact with Kevin about. I called to make sure the truck was a manual . He said it was and that he personally saw it. Kevin called back and left a vmail that is was a typo and it is an automatic. I called back and he said I could leave a deposit for the truck assuming they would honor the online price (32,985). Kevin said "Yes, we have to honor our online price and advised it would be higher $34k out the door. He said he would call back for the FaceTime required before the deposit. Kevin called back and said he was sorry but his manger Tim Lang took a deposit for it already. He was not able tot give a clear answer on a few things, but would reach out if it changed and said he was sorry as he "could hear the disappointment in my voice". Later that night the listing changed to 42,990. Had my friend call the next and see if it was available. Barbra advised my friend it was available and has had no deposits on it. They even sent him a video of the truck. If the price was wrong and needed to be adjusted, I get that. However, advising a customer that you will honor a price, then having a deposit taken be the reason it falls through, and going up on the price moments later, appears to be bad faith practices. I did reach out to the sales manager, Tim and the owner, Bill but have had no response.

took my truck in exchange for oil and the waiting time was two hours when I was in the waiting…read moreroom, I looked at two men, I imagined they were mechanics and I thought, hopefully, I would not drive my truck, one of these, and so it was my steering wheel full of grease, the door panel completely muddied with oil, if you have a people working on customer cars, provide them with clean clothes to avoid these incidents, I left in a hurry for an appointment that I had, by the way, lost because of its delay. What a bad experience!