Casey and her team at caliber collision are amazing. I had my tire go flat on the way home from…read moreDenver. I pulled into caliber collision with a complete flat, no appointment and was in for no more than 30 minutes and back on the road. Thank you Casey and team, truly!

It's been 3 weeks since we dropped our car off for a fairly minor repair. There were delays on…read moreparts which could have likely been avoided but doesn't seem like they are in any hurry whatsoever to get the car done. Use Tri-Lakes Collision if you have the choice.

They had my car for 3-4 days before they were able to do a full inspection and send the cost to my…read moreinsurance company. Unfortunately, the cost to repair my car was pretty high so the insurance company had to total it. It was really easy to communicate with the repair shop and they were very detailed when I did the walk around of my car with them. I could tell how experienced the person who did the estimate was because he could clearly tell me what was from the accident and what was already existing.

Absolutely terrible service, the manager is belligerent and doesn't take accountability pushes the…read moreblame onto the customer or the customers car stating that the repairs that they made have absolutely nothing to do with the new issues that only became present after repairs were made. The technicians and office staff are hostile and just incompetent i would suggest going literally anywhere else

My car was hit by a motorcycle while parked. I chose caliber…read morecollision to do the repairs. They had my car for 7 business day, they kept in contact with me almost daily. Repairs were done flawlessly. I never dreamed this repair process could have ever been this smooth. The staff at the Garden of the Gods location was so awesome to work with.... I have to give a shout out to Jess she was great to work with every step of the way. Also thanks to the shop guys too!!! I highly recommend them !!!

I want to extend my greatest appreciation for the kind "courtesy body repair" that was done on my…read moreMinicooper Countryman today as well as for the respectful treatment received. Thanks again!

I recently went to the falcon Gerber body shop location for an estimate. The manager was very…read morefriendly and helpful. The staff was able to correct my damage to my vehicle without any charge. I was grateful for the awesome customer service and helpfulness of the staff. I would definitely recommend this location for future use.

Wouldn't recommend this place to my worst enemy. Worthless. I had stopped by and was scheduling to…read moredrop off my truck for repairs. They wouldn't confirm my appointment, which was a couple months out UNTIL I had my insurance quote / estimate forwarded to them. Once they got that they confirmed the appointment for drop off. While I was in the office I said that I would also like to talk to someone about possibly fixing more on my truck than the insurance was covering since I had some additional items that could sure use some body work. They said, no problem, when you are here to drop off your vehicle you can talk with them at that time. The next day, I get the insurance quote information to them, and get a text message confirming my appointment date. So I arrive at my drop off date, and the girl at the front says ok great, they will be with you shortly. Well about 5 minutes later a guy walks up and says, so you are here for an estimate. I said, no, I already had an estimate from my insurance and I am here to drop off my truck for repair, but I would like to talk to someone about possibly getting additional work done. The guy was rude as F**K and said in a growling voice, well we will only do what is on the insurance quote. I said yes, but I would like to possibly have additional work done. He said again in the growling voice, well this is a customer pay then.. I said yes, for anything above the insurance quote.. However, he cut me off and said.. well it doesn't matter your only here for an estimate. I replied, no I'm here to drop off the vehicle for repairs. He said no estimate only. I asked them, why would I need an estimate on an insurance claim in which you forced me to provide their estimate and as you just stated, would only do the work on their estimate. In fact, you would NOT confirm my appointment until I provided you with the insurance estimate. At that point the girl at the front desk went silent. He left, to come back 15 minutes later, which was well past my appointment time to look at the vehicle and ultimately get my full estimate. Needless to say I will not be doing any work with them and I hope they feel solace in the fact that they just lost out of 12k of work. Even if he would have at some point said, hey, we may have booked this wrong I would have been in a totally different mindset. But being a D**K is hardly the way to sell your services to a customer.

Quality repair. Highly recommended. Great communication and delivered on time. Would do business…read morewith them again.

Have used them in the past with wonder results No complaints in the past. Recently used them again…read moreand they said some of the repair parts were on back order, but the vehicle was safe to drive, I was told they would put them on as soon as they came in. Weeks and Weeks went by when I called, I was told they would notify me when parts came in. Never got that call. By this time a few months went by, and I called again. They had me come in as I explained the bumper was separating again. Manager said it was a new incidence - it was not! Their tec as well as the young lady handling my case said it was not and they needed to add the ordered parts and it would take an hour - hour and a half to repair, and not to worry it would be covered under the warranty. Weeks went by, I called again. They said bring it in. The vehicle sat right where I had parked it- they came got me when it was allegedly fix and I was out the door in 30 minutes for a 2-hour repair. (Again, the vehicle had not been moved from where I originally parked it) I took the vehicle home and in the garage the bumper separated again over two or three days. Took it back, the manager said again it was a new incidence and wasn't covered under warranty. Just another big deceiving excuse why not to honor or finish the work that they never even completed and was paid to do, let alone honor any kind of warranty. (Still haven't seen those parts and they were paid for by my insurance) I would never use them again and would discourage anyone else from using them either. The problem is management. Thank goodness for good insurance company that is sending me to another body shop to straighten out their mess with no further deductible. Stay as far away from this place as you can!!!!!

Great people, solid team at both Chevy and VW! While not perfect, they are working on changing…read morethings for the better and I look forward to getting my dream Tahoe from them next time around!

15 Days With My 2026 Corvette -- No Completed Diagnosis or Repair!…read moreUnfortunately, my experience at Mike Maroone Chevrolet North was disappointing from the first impression through the final outcome. I had a scheduled service appointment for my 2026 Corvette Stingray on July 20, 2026, with Johnny Herrera as my service advisor. When I pulled into the service drive directly in front of Johnny's desk, I wasn't acknowledged. Another service advisor eventually approached, asked if I had an appointment, checked and said, "Oh, you're with Johnny." That was my first impression. I left the Corvette with an engine/transmission concern. I ultimately picked it back up on August 4--15 days later--without the problem being diagnosed or repaired. During those 15 days, Johnny communicated periodically, but the updates remained essentially the same: no new information, the vehicle hadn't made it into the shop, or they were waiting for a transmission technician. I understand that dealerships get busy and C8 Corvettes may require specialized technicians. My issue isn't that the diagnosis couldn't be completed immediately. My issue is that North accepted and retained my Corvette for 15 days despite apparently not having the technical resources available to move the diagnosis forward. The transmission technician became an obvious single point of failure, yet expectations continued to be extended instead of simply telling me they couldn't get to the vehicle. After a promised completion date passed without further communication, I visited on a Saturday. Johnny initially didn't recognize me until I reminded him, "black Corvette." He then explained they would probably need it through the following week, possibly longer, because the transmission technician was working on another C8. Eventually, I stopped asking for updates. On August 4, I arrived unannounced and asked Johnny for my keys and Corvette back. He brought it around and apologized that he hadn't been able to do much with it. I left. The same problem returned September 1: check-engine light, Engine and Transmission System fault and "IDLE CREEP DISABLED." This time I contacted April Kuntzsch at Mike Maroone Chevrolet South. The contrast began immediately. When I arrived, April walked directly to my Corvette, greeted me with "Michael?", an extended hand and a welcoming smile. More importantly, she scheduled my Corvette when South could actually get it in front of the appropriate technician. I dropped it off September 2. By the morning of September 3--less than 24 hours later--it was diagnosed, repaired and ready for pickup. South documented ECM P073E and TCM P0776, P2856 and P2854. The TCM calibrations were out of date. They programmed the TCM, performed the required GDS Fast Learn and rechecked the vehicle. South also diagnosed my nonfunctioning rear parking alerts and discovered both Parking Assist Module connectors were disconnected. They reconnected them. That's why my experience at North was so frustrating. Johnny Herrera/Mike Maroone North: 15 days, no completed diagnosis or repair. April Kuntzsch/Mike Maroone South: less than 24 hours, diagnosed and repaired. Same owner. Same Corvette. Same underlying problem. Completely different service experience. Had North simply told me upfront that they didn't have an available transmission technician and couldn't provide a reliable timeframe, I could have made an informed decision instead of losing the use of my Corvette for 15 days. Under-promise and over-deliver. Unfortunately, my experience at North was the opposite. One star.