I booked with this company through Uhaul on August 26. They were supposed to contact me to set a time and confirm within 24 hours. They never contacted me. I called and left a voicemail, which wasn't returned. I sent an email, which was also ignored. I tried calling again and it went straight to voicemail, so I had to contact Uhaul to cancel. Very unprofessional and unreliable. read more

CeDre and Geo did our move. They were prompt. Quick. And worked hard. Would use their services again if needed.

Hired Superior Services to move my daughter from Vancouver, WA to LA. Eddie and his team were fantastic! Eddie was great to communicate with. They worked quickly to load up & unload at her new place. They handled all with care. Honestly the best experience. Would highly recommend! read more

Eddie and his team are great. First of all, Eddie worked with me when I changed my moving date at least four times due to medical and other reasons. Then on the day of moving, he and his team were polite, fast, hardworking, and just wonderful. I had a 26-foot U-Haul and I had two large households to move into one new house, but they packed it so well I only had to use two trucks. Anyone else and I would have probably needed three or four trucks. They also drove one of the trucks for me from Ellensburg, WA to Eureka, CA (little over 600 miles) and unpacked their truck into the garage when I wasn't able to meet them due to medical problems causing me to take longer to get to my new place. When I arrived, everything was placed nicely in my garage and basement, and Eddie and his team even sorted the stuff to place the items in the two different areas based on my crazy color coding system. Way above and beyond. I would recommend them to anyone that needs to move. read more

Eddie the owner/scheduler was off the charts helpful, flexible and very fair in his pricing and final invoice. He was a great communicator. Michael was the lead off-loader with the younger guys Gio and Devon bringing stuff into my new home. New snow had just fallen here in Ellensburg, there was black ice between truck and front door and these movers were incredibly sensitive in taking off their shoes each time in order not to track snow into my house. All four of these men were super respectful and kind. They off loaded my stuff in 2 hours instead of the 3 I thought I needed ... and ... they were just a joy to work with. I would HIGHLY recommend them! Superior Services truly lives up to their name! read more

Superior con artists!!! Get your quotes in writing! Not VERBAL over the phone! $20 gas fee X 2 trips (because of distance) turned in $75 gas fee X 3 trips. "Owning their own truck" turned into them renting a Uhaul for extra charges that they tried to stiff me with-- $120 per day, plus mileage & gas! I specifically asked if they owned their own truck, thank God it was in a text. He said he never got my text. (LIAR) I quoted the time, the date he responded to the "never received" text, where he responded with a "yes". So getting caught in the lie, he acted like he was doing me a favor, taking off only $120 for 1 day, not the 3 days and all the gas & mileage extra charges. The Uhaul truck on 2nd trip was only 1/3 full, (purposely) so they "had to make another 3rd extra trip because things would get damaged"....with what??? The air? Original verbal quote $850.00, then turned into $1200, then the final $1700. When I said I will take him to small claims court, that's when he took off 1 day rental of $120. Honestly, (something Eddie doesn't know) even if you get everything in writing, you are padding the pockets of con artists. There are other honest businesses out there you can support. read more

Eddie and his crew are OUTSTANDING. Trustworthy, reliable, professional, honest, kind and extremely hardworking. My sister and I hired them from out of state to help my parents (who are in their 80's) unload a U-Haul into their new home in Ellensburg. We were worried because in the past people have taken advantage of their old age and confusion and also because my dad is crabby and impossible to please and didn't want anyone who wasn't family touching his stuff. So I was amazed when my dad called me raving about how good Eddie and his assistant were. He said things like "They worked like dogs. Even though we were paying by the hour they never slowed down or stopped." "We kept changing our minds where we wanted things to go and they were so nice about it." "Eddie talked to me the whole time to make sure everything was just how we wanted it to be." "I've never seen guys work so hard and be so nice." Also when I had to contact Eddie twice in 3 days to change the original meeting place and date of the move, it was no big deal. I just can't recommend these guys enough! read more

DO NOT BOOK!!!!!!!!! He is extremely unprofessional and incompetent. You can not trust that he will show up for your scheduled time. He will scam you out of your money. I made the appointment about 2 weeks in advance. I had the move schedule for a Friday so I called on the Monday before to make sure the movers were going to be able to make it. Eddy stated that he thought it was going to work but would reach out to me 24 hrs in advance. I told him that I would need more then 24 hrs notice if it wasn't going to work to get another company setup and he agreed to give me a call on Wednesday. He gave me a call on Wednesday but still couldn't commit on them being able to make it on Friday. I decided to risk it and waited for his call on Thursday. I waited till 5:00 and called him and no answer. He texted me soon after and we confirmed a time for Friday at 11:00am. He has zero communication with me on Friday so I text him at 10:50am and he says that his guys got behind and will call when they are on their way. I text him back at 11:10 asking how long will they be because I have a set of movers scheduled at 4 in Spokane. He doesn't text me back so I call him at 11:30 asking what's going on. He says that his guys are in Kennewick which is a 1 hour and 20 mins away and that he will text me when they are on their way. His guys didn't show up until 1:45.I have to leave by 2:30 to make my other scheduled mover help. His guys tell me that their boss Eddy messed up and sent them to the wrong location and that was the reason why the didn't show up. I had to move 80% of my stuff myself because of his mess up. When I called him to resolve the issue he said it was my fault that I moved my stuff and I bought a 2 hour block regardless if his people are there for 2 hours or not. His people worked less then 40 mins and got paid for 2 hours because he messed up on the schedule which he freely admitted to. He straight up scammed me and from other reviews it sounds like this is a common practice from him. I've used several moving companies over the years and will never use these guys ever again. read more