DO NOT USE GUTTER TWINS!!! They are unprofessional and unreliable. I live in a house in which the…read moregutters are about 30' above ground level. The gutter system I have consist of 2 long gutters each about 50' long on the North and South side of the house ... nothing complicated. 11/4/25 - Called Gutter Twins to get a quote. I should have listen to my head when the red flags started to go up. First, they demanded a 30% down payment, second, they said it would take two weeks to get to me. Nonetheless, I ignored my inner instincts and approved Job Number 3636 with the stipulation they try to see me as soon as possible since the North gutter is completely blocked and when it rains I get a 3' long waterfall running down the side of the building. 11/6/25 - They sent me a receipts showing they took out $114.75 from my credit card. (Exhibit 1) 11/6/25 - Received an email stating they had placed me on the schedule for 'Monday, November 10, 2025 arriving between 9:30 am and 10:30 am'. (Exhibit 2) 11/10/25 - Come Noon and no one showed up. I called their office and was first told they were delayed but would get to see me today. 3:00 pm, called the office again, this time they said the crew was having trouble finding my location but would get to me as soon as they figure out how to get to my house. This was utter nonsense. My address has 3 city locations that you can type in Google Map and find where I live. You can use Easton, Raubsville and Williams Township ... all will show up in google Map. They never showed up. Note I was the one calling them, they never called me to say they were not coming or delayed. 11/11/25 - Sent then screen shots of Google Map and my address, and a photo of my house. (Exhibit 3 and Exhibit 6) They sent an email saying I was schedule to get my gutters clean 'tomorrow'. 11/12/25 - Same thing, no one called and no one showed up. Now it is two days I've lost in earnings and time waiting for this company to come clean my gutters. 11/13/25 - In the morning received an email from Gutter Twins saying they were canceling the order (Exhibit 4). No explanation or reason for why they did not show up twice. Well I've had enough. Called Gutter Twin but no one picked up. Left a somewhat stern voice mail and demanded a refund of my deposit followed by an email (Exhibit 5). Completely irresponsible, have no sense of customer service, and definitely unprofessional. Stay Away! Go to Google Review to see Exhibits. Yelps does not let you download documents pr photos.

Steve came to do the free estimate and after taking a look for about 10 min, he said that the…read moregutters would be hand cleaned, the down spouts detached and cleaned, and all trash/debris packed up and taken away. When I got the estimate, it just stated that the goose neck would be detached but when I emailed them they confirmed that the down spouts would be detached and cleaned. The amount quoted seemed like a good deal taking that into consideration. However, when the crew arrived they did not detach the downspouts or the goose neck and when I asked, they said that was not included. Also chunks of dirt was left all over my back yard. When I emailed them, they said that "organic matter" was not included in the trash/debris that was to be taken away and did not respond to why the down spouts were not detached and cleaned. I emailed them again to ask about the down spouts, they said that they had meant the goose necks and not the down spouts. I then reminded them that the goose neck was not detached and cleaned. I got the response that the work was completed and that my balance was due. They also said that the crew did something extra by "hand cleaning," even though that was included in the estimate they provided. I had expected that the work would be completed in the manner agreed upon or at least stated in the estimate but apparently that doesn't matter as long as the "work" is completed in whatever way they see fit. If I had known this, I would have gone with other companies that provided me with estimates $60-$80 less than Gutter Twins.

I had to hire J&M Gutter pros to clean out my gutters once again after a big storm. During a storm,…read moremy big pine trees dump a lot of pine needles and branches all over my property. Today, this business installed gutter guards to keep the gutters from being clogged once again. It was timely, because it is storming now. It is a family run business. Maria handles setting up the appointment and the invoices. Her brother or dad, with the help of other workers. completes the appointment. They communicate well.

Very professional service! The communication is smooth to schedule the appointment. The guy came as…read moreplanned and completed the cleaning professionally!

if you have a small property, don't bother to get an estimate from them. They will tell you they…read moredon't do your kind of job.

I had 3:16 come and clean out our clogged gutter. Not only was he very reasonable, but he arrived…read moreon time (early) and gave me a lot of good information about replacing our siding and power washing. I would highly recommend Mike. Reliable, honest, and all around nice guy...hard to find that these days!!

While backing out of my driveway one morning, I noticed that a tall downspout at the front of my…read morehouse was detached and resting cockeye. J & D--a pleasant person answered the phone. I described the problem and sent a photo. They gave me a price and said they could take care of it the next day. The price was very reasonable, and my problem was solved by the next day afternoon. Communication was on target--well, everything was on target. Adding to my "A" List.

Update: Justin contacted me today as he got the final…read morematerial quotes from the vendor. He was caught off guard that I hadnt gotten a quote they sent at the end of february. He resent the quote's with the updated snow guards on it. They were comparable to the other quote we received. Ive updated my review stars to align with my conversation with Justin. Will update if we use them for the work. Orignal Review: Reached out to them mid February for a quote to repair gutters and put on snow guards. They came out pretty promptly with an appointment on a Friday due to a trip the next week the estimator was going on. I was told an estimate would be by Tuesday before the trip. I've now has to reach out three times (3 weeks later) to keep being told "theyll reach out to their supplier". At this point, based on their poor estimate and communication skills I wouldn't recommend them for any work as I if communication is poor with this, what is going to occur if something is done wrong with the actual job. It's a shame as their home advisor reviews are pretty good with several hundred positive ones and have been mentioned on neighborhood groups as well.

I've worked with Kenny and KJ easily a half-dozen times. They are always helpful and communicative…read moreand show up when they say they will. I'm in West Philly and have recommended them to many of my neighbors.

Thorough and on time. Completely cleaned all gutters. Left no mess. Will use from now on.read more

We needed new Gutters and down spouts on our house. We called Keith from The Guttermen Inc. He said…read moreDo you mind if I go up in about an hour and then call you back with an estimate. He did just that. I was extremely happy with the price. We told him that we were going to go with him and he stated ok hopefully in two weeks weather permitting we will have them up. And he is a man of his word. He was their in 45 to 50 degree weather hanging gutters. He did a great job and I would highly recommend them to anyone and everyone! Thank you​

Came to my house, gave me a great price and did my gutters, hard working honest man... I recommend…read morehim highly

They never showed up for our scheduled appointment. I never received a call saying that they were…read moreunable to make it Just a no call, no show.

Had a simple gutter job. Work was scheduled quickly and job was done on time at a very reasonable…read moreprice.

I used to use Ned Stevens for seasonal gutter cleaning. Those guys used to try to sell me new…read moregutters every time they came out. Eventually I was like "you sold me all new gutters 6 months ago! How could I need them again?!" They were like "uhh, we sold you new ones 6 months ago?" So I switched to NJHMS and have used them for the last several years. They never try to up-sell me new gutters. They come out 4x a year, notify me before and after, the gutters are clean and rarely tell me that I need a small repair. The prices for cleaning and repair are very reasonable. Their home office contact, Doreen, is very professional and efficient. I couldn't be happier.

My home is basically surrounded by trees. I was requiring gutter cleaning about every other month…read moreso I decided to do something about it. I'd gone online and read numerous horror stories about companies that rip people off on gutter guards but I needed them desperately so I decided to bite the bullet. I called NJ Home Maintenance and scheduled an appointment for an appointment. A few short days later they arrived at the house for the estimate. They dropped off a few samples along with an explanation sheet explaining the benefits of each. I was rather surprised by the price which I consider to be more than fair. I hired them on the spot and could not be more pleased. The work performed, punctuality and communication were all without parallel. Speaking as someone who is very meticulous with the maintenance of their home, I can recommend them without reservation. Kudos much thanks.