The people were initially very nice, so I feel bad for leaving a bad review, but I feel even worse…read morefor myself after I felt like I was taken advantage of. As a new first-time home owner, I was dealing with a leaking window. At the time, I had very little knowledge of home repairs, so I reached out to Boates Brothers, and they sent someone out to take a look at the window. The gentleman suggested that I caulk the window myself so that I could save money. I really appreciated the honesty and tips. I caulked the window as suggested, but it kept leaking. I reached back out to Boates Brothers, and they again sent someone out. As they looked over the window, I was told they wouldn't be able to identify the cause of the leak until after they ripped off all of the siding. The gentleman asked if I wanted him to replace the windows while the siding was off, since that would be the best time to do it. I declined because the windows were nearly brand new, and again, I had no knowledge about home repairs. At no point was any testing ever done to identify the source of the leak. I'm not sure why the gentleman couldn't use a hose to help locate the leak. Regardless, I went ahead with the recommended repair. After spending over 3 thousand dollars, I was told they found the source of the leak, and one of the contractors gave me his "stamp of approval" and assured me it would never leak again. I was very happy with the work until the next rain storm, and saw that the window was still leaking. I reached back out to Boates Brothers, and their response insinuated that it was my fault for declining to have the windows replaced. I am not a contractor, nor do I have the knowledge of the repairs. Never once did they say that the window was the cause of the leak. In fact, they told me the opposite. I hired them to find the source of the leak; it was not my responsibility to do so. Instead of offering to fix their work, they wanted to charge me an additional $2,500 to do the project all over again. I feel that they saw a young couple who were first-time homeowners and decided to take advantage of me. I strongly suggest avoiding this company at all costs

From the owner: Boates Brothers General Contracting provides home improvements, construction, renovation, and…read moreremodeling services in cities across Pennsylvania and Delaware.

Hello Everyone, I…read morewould certainly recommend Jay's Roofing! I was selling my rental property and lived two states away. After sending Jay the Home Owner's Inspection report with the roofing issues, Jay reviewed what the document said I needed, offered a few options and very reasonable pricing. He worked with me to coordinate with the Tenant on when he could visit. Jay or his office always responded within 24 hours to my calls and texts. Another reason I would recommend Jay is for his true professionalism. After someone was injured on the job, he actually called me to apologize they couldn't do the work and offered to reschedule at any time that was convenient for me. How great is that!? It wasn't Jay's fault his employee was injured. Jay took it upon himself to make sure the job got done as fast as possible despite dealing with the accident. Accidents do happen, and when they do, all you can hope for is a reasonable professional to work with you and that's exactly what Jay did. I would recommend him and his company for their work and professionalism. ~Liz

Jay responded immediately to my call and helped repair some missing flashing on the roof of our Boy…read moreScout Cabin in Leedom Estates. He called with a quick assessment, worked quickly and gave us a very fair price. Thanks, Jay.

Mr. Miles charged my 89-year-old mother a $150 fee for a quote she never received. She wasn't told…read moreabout the fee in advance and feels that he ripped her off. He took advantage of the elderly. I do not recommend this company.

Tells a good story, but does not follow through. We were next on the list for several weeks,…read morepromised that all but the windows would be wiped out by Friday. Friday came and a garbage truck was sleft in the middle of our drive. Called back and wanted payment. Rob did not believe that the roof was not done. His employee did not bring long enough ladders so he went and did another job, leaving the truck. They came and got the truck after our calls, more than 1. That was when the employee told me that he did not bring tall enough ladders. The shingles they ordered and delivered were mint mist, GREEN our roof is tan. Employees thought it was funny that we were upset with the shingles being put off for almost FIVE weeks. They explained that they were too busy, We paid for the shoddy siding job that they did to appease us this week. We canceled the contract, They did NOT answer calls usually. Made promises they did not keep. explained to the secretary that part of good customer service is good communications. We are not happy and would not recommend these smooth talking guys.

Did a very good job on my siding. Spent more time than I expected! Would definite bring them back.read more

If you ever find yourself in the unfortunate position of needing to deal with your homeowners…read moreinsurance following a tree swiping the back of your house, let me give you some advice. Last March 2024, during an especially windy day a country club's tree came down and whacked the rear of my house, starting from the highest roof, ripping down wires and landed on my detached garage where it sat until PECO could make it safe. I initially gave the go ahead for my insurer, who I'll call SF, to send out a contractor to assess the damage. Well someone came out, slapped a tarp on the hole in the garage, but seemed dismissive of the house damage. And then I heard nothing for the longest time. So, getting concerned I called Impriano to get their opinion, as is my right, since I had a good experience with them 13 years ago with a new roof. Jack Impriano came out and did a very thorough inspection finding a lot more damage than SF's contractor did, including a split rafter in the garage roof. He looked at the plan for repair that the adjuster had drawn up finding it completely inadequate, so he drew up his own. He basically worked directly with the adjuster, all while updating me about what was going on. There were many problems such as the SF contractor sending the wrong information to SF that led them to believe the work was complete when nothing was repaired. The contractors invoice included pictures that wasn't even my property. Jack Impriano handled everything, everything is repaired/replaced, their crew came out in the most inhospitable weather and did an excellent job. You could tell how well done my 13 year old roof was when shingles were removed. It's amazing how nice our new roof and siding looks. It's peace of mind working with a company that takes pride in their work, and there's good reason they've been around for so long. I didn't realize they also handle windows which is on my to do list. I don't think I would trust anyone else. Thank you Jack and Ed and the rest of your hard working crew, including the office, you guys were great, can't thank you enough.

The crew was neat and efficient. Cleaned up as they worked And respected our home. Everyone was…read morepolite and respectful.

Jim, Nick, Tim, and so many more. They were all great. Minus not being a Patriots fan but when they…read morecame and install my windows and door listening to country music, I knew I picked the right guys :-) Very professional, very friendly and very well communicated. They offer finance that was quick and painless! Next project guys, my back yard door please.

I have a great plumber, jason behl, a close friend, and he recommended me to Tom Snyder, at TS…read moreSiding. I have had people the past couple years show up at my door to pitch a new roof for me. I also have friends in the roofing business, who assured me, you need a new roof; which i knew, but they are retired, and they too recommended Tom Snyder. So I hired him for both a new Roof and new Windows.....and he had a great value price, plus his work crews were exceptional; highly experienced.....Fast and diligent. Plus very nice people. The reason, or one of them, that you get such a great value is that TS Siding (and Roofing and Windows), does not have a lot of overhead. It is all word of mouth, so you get great value for your money. I know many people who own businesses in the Construction, small business community. Many. I am a lawyer, so I represented most of them. + Both of his polite crews, the roofers and the window guys, left my yard in immaculate condition, better than when they began, in terms o clean up. He is a 6 on a scale of 1 to 5, with 5 being the highest. You won't regret it. You won't regret it. Promise. - Kevin ONeill, 6/27/24

Found them through our realtor. Good value but so hard to get a hold of before and after the job…read more Their price was so good that I tried them a couple more times over the years, but non responsive. My guess is they'll only return your call if you have a big project like 10-20 windows or whole house siding. I called for a bay window and a shutter replace and no luck getting them back.

We had Carlos and his helpers (Enrique & Estalia) fix the slow leak around our front big window,…read moresince Carlos did a fabulous job with the other leaking window. I think that Carlos is very educated with construction and/ or a genius about fixing things. Carlos explained why we had a leak in great detail thoroughly before he fixed the problem. We will hire Carlos in the future when we have another problem. He provided us with a written estimate before starting, and he is very thorough with his communication.

I had Carlos come out to do a repair to my stairs. He was quick to respond, quoted me a fair…read moreprice, and was able to start and finish the work quickly. He explained everything he was going to do, problems that could come up, alternative solutions. He laid down protective plastic and cleaned up everything before he left. He explained what he was doing while he was doing it. Repair job was great. 10/10, would recommend.

Leaking Siding repair. Shane had done excellent work for my son, so when I had siding issues I…read morecalled him up. He was very knowledgeable, and didn't make any unrealistic promisses. He had a crew come over sooner than I expected and they kept me informed of what was needed, took care of our leaks, and replaced missing parts of our alluminum siding all in one day. Very quick and clean work. Would highly reccomend them.

Having solicited several quotes from Local contractors I read reviews on SMG concrete and plaster…read moreand was told he was fair and honest. I met with Shane to review my project and received a fair and reasonable price for a complex concrete and stucco project with drainage and erosion issues. Shane and his team completed the work timely and under adverse weather conditions. His team came prepared and on time. I was very pleased with the outcome and the suggestions for drainage and prevention for the future.I would definitely recommend him.

Alex Horchuck was referred to me by his mentor who is now retired. Alex just did some masonry work…read morefor me 8-27-25. I am beyond thankfully. He was easy to work with, reasonably priced, came when said he was going to. Outside of the issues I found- He found a couple small issues, if left untreated would have become bigger issues and he took care of them for me. I highly recommend him.

Alex is a very kind, knowledgeable professional. He was super generous with his time helping us to…read moremake a decision on buying a stone house during our inspection period. He was reasonable, ethical, and did not try to sell us any unnecessary services. Rather, he just gave us the crux and a clear way to move forward regarding 2 masonry issues: improper pointing on the house and movement/cracks on the block garage.