When it come to knowledge they are supremely well versed. But if you have an issue with product…read morethen you are s out or luck. They do not stand behind their customers experience. I was told you should have decided not to use the recommended "by them" product. They have no consideration for the time you spent and choosing to try another one of their products before bringing the issue to their attention. Johnny is only the general manger but he had doubts about being heard by the owner. Considering I spent 70$ on each and every gallon or stripper and paint it seems they could not really be considered. I did like it here but I'm finding that Narrowsburg lumber will be totally honest and extremely helpful during the process. I love a free market. I can bring my business anywhere. So bye liberty it's a 20min drive either way from me so I'll stick with the real professional.

What I really want is this store to move to my home town. Old time service from numerous people who…read moreknow their products, know how they are used. Incredible inventory. Fair prices. Love this place.

Extremely rude owner. Just wanted to see if they had a propane tank because me and my family are…read moregoing camping and he just walked away from us yelling no. I don't understand why grumpy old people stay in a customer service line of work. Just terrible.

Beautiful store with lots of plants. So why is the owner so rude? He acted as if we showed up…read moreuninvited to his personal space. This man should not be dealing with the public.

I was at tractor supply today, December 30th 2024, when an employee by the name of kaytlyn was…read moreabsurdly rude and actually gave me the finger. She might have a personal issue but that has nothing to do with me. Employees like that should be fired and shouldn't work in customer service. I hope that tractor supply and its district manager do the right thing with this situation.

for the past two days we were told that we could go into store to pick up baby chicks. yesterday…read moreafter calling and complaining to store they said we could go in at 8 am this morning . once again no baby chicks available! staff should not be promising days or times of pick up's to customers. when asked if they could call us or put on hold when they are available , we were told first come first serve and no holds. very disappointed!!

They have a good selection and nice to have a store close by for supplies.read more

From the owner: we are a full service hardware storeread more

Super nice guys here. Called them up to find out if they would rescreen my window screens which had…read moreholes. They said it would cost $11 each. Okay, not bad. Brought them in, put my name on em and called them up two days later to see of they were ready. Yup! Come right in! When they rang me up they told me they weren't $11, but $7 each!!!! On Amazon each kit costs $10.50 and is prolly a huge hassle, so what a pleasant surprise. They came out great (see my before and after pics.

This place is amazing!! Big box inventory with a hometown feel. We've been coming here for years…read more Every time we need an obscure part, they have it. When I don't know what I need, they do!!! The repair shop is second to none. We just purchased a Stilhl's zero turn mower and they deliver!!!! The knowledge on all things parts, paint, repairs, plumbing, electrical tools, BBQs and seasonal items is unsurpassed!!! Brian the owner, really know how to run a business and it shows by the people he employs and the customer service they provide... especially Drew!! Ten out of ten!!! Why would you go anywhere else.

I try to shop here for my local home improvement projects as often as possible rather than…read moretraveling the half hour to the nearest big box store. It is a local home improvement store that moved locations within town last year. The staff is genial and helpful and they carry all the basic necessities. NB: I read an article in the local paper a few weeks ago about a trusted employee embezzling from this small business owner who is struggling as it is. What a shame! Support this small business!

Just wanted to double-down on my previous review. Really fantastic people in the garden store! Not…read morejust do they stock a great variety of plants and trees of all kinds, but they are extremely helpful and knowledgeable. For instance, we have been enduring some really terrible frost. They guided us through buying the frost blankets needed to fend off the frost, and as a result saved our beautiful new peach tree (which we bought from these guys last year). A first-class store staffed by top-notch people!

You can get ANYTHING you need here. Are the plants sometimes cheaper elsewhere...YES but the lawn…read moreornaments, pots wind chimes, bird feeders and everything else are like nothing you've ever seen. The owner and his staff go out of the way to buy the most unusual items. If I need a birthday gift for someone, I come here. I purchased a hand blown glass bird feeder for a friend. The price was not outrageous, as I am cheap, and my girlfriend LOVED it. If you need birdseed, at 69 cents a pound, buying it loose, you can't beat this place either. Of course they have the usual items, but you can even haggle a little sometimes and get a REAL bargain. Last year I got a beautiful bush for 1/3 off, just by asking if they had ANY specials at the end of the year. The woman in the gardening department actually said, I could let this one go a little cheaper as long as I know it is going to a good home. She feels about her plants the way I do! And lastly, in the country, you have to deal with mice. It is a necessary evil of the joy of the mountains. I was directed to a device that kills the mice by one of the ladies inside. They're mice, so killing them is fine with me as long as I don't see their feces on my counter top and in my food anymore. She even knew what she was talking about with that. In one week, my mouse problem has been solved. I was able to catch one mouse a day, and now I live rodent free. Thanks AGWAY for knowing your stuff!!!!

My son just bought a Honda HR-V EX from Brookside and got a fantastic deal. The customer service…read morewas above and beyond. Appreciate everything they did to meet our budget and get him on the road with this car.

Great folks!! Reliable and stand by their products. We have bought many vehicles over the years…read morethere

I had the pleasure of spending a day with a dear friend in Beacon, and Brett's Hardware was our…read morevery first stop. We were instantly so impressed by the store, but even more impressed by Dee! Her warmth, kindness, and incredibly personable nature completely blew us away from the moment we met her.Dee went entirely out of her way to help us, providing the absolute highest depth of customer service. She shared invaluable local insights about Beacon, giving us great directions on how to navigate the town, catch the bus, and find the absolute best coffee spots. She was the very first person we met on our trip, leaving a lasting impression that beautifully set the tone for an absolutely wonderful day. Because of how wonderful Dee was, we are already looking forward to returning to Beacon and making sure to shop at Brett's Hardware again! Thank you, Dee, for your unforgettable kindness!

This is a store I go out of my way to shop at. I don't know whether I can get certain things at a…read morebigger store like Lowes or Home Depot for less expensive, but I honestly don't care -- the folks who work there are super nice and knowledgeable and take their time to help you find something. There's also always someone there to help me bring the heavy stuff to the car, and no one will accept a tip -- "happy to help" seems to be their tag line. They're also great about referring customers to other local businesses if they don't have something I'm looking for. A recent example was I was looking for a hori-hori (google it, it will change your life). They had some tools that looked similar and probably could've sort of done the trick -- but someone working there told me where I could find an actual one on Main Street. Found it, bought it -- and told the folks working there how I learned about them. Builds community and relationship as opposed to competition. Dig it. These folks are my go to -- highly recommend them.