So easy to get an appointment here, and we were seen on time. It was nice to be able to wait for a…read moreservice agent to help us while we waited in the car. Seating area inside while we waited was nice and they got us out in time as we had a following appointment after this. They were great at supporting all of our needs and offered Clear communication throughout. One of the better service department dealerships that I've ever been to.

Economy Honda did a recall ("sensing system software update") on my 2019 CR-V. A few days later I…read morestarted the car & my dashboard light upscrollong every feature of the car with a sensor stating every one had a problem. Scheduled service for following week. After approx 1.5 hrs wait was told it would be approx $480 to fix the "driver speed sensor wire". I expected this to be a no charge fix since this exactly what they updated the week before! Tech was rude so I declined the fix. Took it to a Toyota dealership & they fixed it for $67 with original Honda part! Lost all faith in Economy Honda & very disappointed in this attitude & obviously fraudulent price gouging practices.

I got my grandmother dream car from here for Mother's Day. I live in Atlanta but I was in town…read morevisiting and drove past this establishment and saw her dream car a Camaro. Everywhere I looked was very pricey but they were super affordable so l checked them out. I test drove it and knew it was the one. I can say going here I learned the difference between a car lot and a dealership. I'm used to getting my cars from a dealership. The only real big difference is the lot is buy as is. When I got the car it was a few issues, it needed 2 new tires and new brakes all around which was kind of costly. I would rather have everything fixed and included in the price. But the car was great and my granny loved it and I got everything fixed the same day. I would like to say that this was the fastest process once I got back in town to get the vehicle. The whole process took like a hour or 2 not long at all compared to my other experiences. Their communication was Al and always picked up the phone and answered any questions or concerns I had when I called. They are very honest and straight forward I really love that because I did bring up the issues with vehicle and she let me know like this is a buy as is lot so that explains pricing of vehicles. They make sure the vehicles are priced well for what they are worth. So far no issues my granny rode it to Atlanta one weekend and there were no issues at all. My experience was pretty great. This is a very fine establishment and they even let me borrow this big bow to put on top of the car for when I surprised my grandmother. I appreciate you all a lot for making her day special and will attach photos and videos below. In a month or two l will make updates to review letting you all know tag process and if any issues come up with vehicle but so far so great and I enjoyed doing business with this establishment. Here with an update so the experience was great and very quick process the only thing I can say bad is it being, a car lot so it's buy as is. It was a couple of things wrong with the car costing roughly around $2000 within the first 30-90 days. Battery, alternator, tires, and the rims are scratched up bad and something else is wrong it keep making a noise but I haven't figured it out yet but I'm used to dealerships so I now see the big difference. They're good business but I would rather most things be good on the car and everything be fixed and added to the price or something. Then like every-time something is brought up wrong with the car even before purchase it's kind of like a oh well type of response. Like when I emailed about the alternator I was told," Alternators do go out on cars. It's worked fine when you bought it." Which I get it it's buy as is . But a lot of things being wrong the first 3 months is not so good. But at least they are always willing and quick to respond. But yes this is my update.!

I recently traded in my 2015 Kia Sedona for a 2020 Kia Telluride at 423 Wholesalers on Ringgold…read moreRoad in East Ridge. I secured my loan through Southeastern Financial, and I purchased the Route 66 Extended Warranty that would cover the car for 36,000 miles. I went to pick up the car and found that it had a 6" crack in the windshield with several other severe chips. I went back in and asked when did the crack and chips happen. They acted like they didn't know, but Regina said that she could have it fixed and I would just have to pay her cost. I ended up getting the windshield replaced at Safelite myself. A few of days later after I driven about 200 miles the car started bucking when it got around 25 mph, and it threw an OBDI code: P0741 which states that the torque converter was faulty. I drove back to Southeast Financial and asked how locked in I was in this deal because I was already running into transmission trouble. They told me to call the extended warranty company to let them know what was going on. I did call and was told not to make any trips with the car but to take the car to a transmission shop of my choice as soon as it was convenient. I went to Midas Transmission Repair first because they have a very high consumer rating. Midas said that they did not work with Route 66 Warranties, but pointed out East Ridge Transmission a block from them. I took the car there and told them what was happening. It started with a little glitch, but then got a lot worse. A few days later I was notified that a claim for transmission repairs had been denied. I called Route 66 Warranty and they told me that the car's transmission problem was a pre-existing condition and that they would not cover it. I asked Route 66 what good was their extended warranty if they won't cover the bill. They told me that I didn't wait long enough to call for a claim. I asked them if they really thought that I would buy a car with a bd transmission? They said that the claim has been denied and that they couldn't do anything for me. With the car still at East Ridge Transmission, I went back to 423 Wholesalers and told them what was going on. Regina swore they never had a problem with the car (even though the car sat in the same place on the lot), and since it was past 7 days, she could do anything about it. She said the car was sold As Is. Meanwhile, I'm stuck with a $4,000 transmission bill when East Ridge Transmission fixes it. I would never have purchased the car knowing it had major problems. I should have known better to accept the car with the cracked windshield. it was not cracked a few days earlier when I test drove it. I became very leary about 423 Wholesalers when Regina said she could have it fixed for her cost With no cost out of her pocket. I guess I was ripped off in every way possible With this vehicle purchase.

While we didnt decide on the purchase of an Acura MDX however, our online experience was excellent…read more Many dealers are not interested in helping out of town customers -- however these guys are first class -- I highly recommend ---Jay Vandeventer --Sales Consultant Acura of Chattanooga Office: (423) 855-5454 Mobile: (423-800-3638 Its guys like Jay that are changing the face of car sales and the public perception of dealerships....Jeff Smith Hoover Alabama

I purchased a used 2018 outback with 92k on it in may of this year. It was a little more than what…read moreI wanted to spend but it was in immaculate condition and well maintained so I thought. They put a new batter,new tire sensor,oil change. Little did I know when I went in for my first oil change at Subaru a list of way past overdue maintenance services were overlooked by Acura. I ended up spending over $1200 dollars to get the car up to date. Nothing on the vehicle history report stated that any of these required services were completed and when Subaru checked their records none were found on it either. I'm very disappointed that Acura did not take care of this before selling the vehicle. At this point I will never do business with them again in the future.

Since I'm associated w a business based on awesome customer reviews I felt the need to leave one…read more Found the exact car we wanted thru an add. Fast Rides contacted me back on a day there were closed. I am purchasing from out of state and they are making the transaction easy and enjoyable w great communication. Can't wait till the car comes. I will update more after.

From the owner: Fast Ride Auto specializes in getting everyone approved. All credit types need a car and shouldn't…read morehave to pay more because they have a few bumps on their credit. Fast Ride Auto is a small dealership in Whitwell TN with a small staff. We still do everything a large dealer does. CarFax on all vehicles, warranties are available and 3 months free XM radio on all newer vehicles. Hours are set to be able to get more inventory however we are always working. We will respond quickly to any emails and we forward calls when we are not in the office. Financing is available. Become apart of the Fast Ride Auto family. Let us save you money without hassle and without the wait time. We are here to serve you. Without you a small dealership like us wouldn't be in business. Inventory is always changing and can be viewed on our website or Facebook.

I've been looking for a Toyota FJ Cruiser for awhile now. Curry Stone, who now runs the Used Car…read moreTeam had been my salesman when I purchased my Highlander and he set me up with Will Winter when a FJ recently hit the dealership. Creativity and good pricing, got the deal done before the FJ ever cleared the internal process and I finally got my FJ! Thanks Curry and Will!

I just purchased a new Grand Highlander from Chris Pesterfield at Capital Toyota. The process could…read morenot have been more smooth or accommodating. I live in Nashville but chose to do business with Capital Toyota because they are trustworthy and provide excellent customer service. Chris had my car and paperwork ready to go and I was in and out in less than an hour. He patiently explained all of the features and followed up with me afterwards. I love my new car and highly recommend Chris and Capital Toyota!

So I truly believe in second chances and I'm glad I gave them. My sales team Willie and Everett did…read moreamazing work. Unfortunately like any used car there issues. They have taken care of me completely and I'm truly grateful for the round trip lift rides and loaner cars. I would completely ship here again.

If you are selling a car outright or looking for clean late model used cars this is the place. I…read morehave sold a few cars here over the years and it's always a smooth transaction.

Nice guys. Needed a…read morelost key replaced on a Saturday. If this didn't work, I needed to catch a plane home instead. Tight window. They squeezed me in and got this done in under an hour. Super friendly.

Beware...There is a delay in response time on warranties with the financials department and overall…read morecall backs are late. The worst customer/ dealership services ever. No one answers the phone other then one or two persons and I've had to call back about my warranty with NO answer! (This is the SIXTH time having to call back this week!)!

Marshal Mize Ford in Chattanooga is hands down one of the best Ford dealership experiences I've…read moreever had. From start to finish, the sales experience was excellent -- friendly, professional, welcoming, and never pushy. The dealership is clean, well-run, and everyone there makes you feel taken care of. You can tell they care about their customers and take pride in creating a great experience. Whether you're buying, looking, or just stopping in, the team makes the process easy and enjoyable. Marshal Mize Ford is always our go-to for the best Ford experience. Highly recommend them to anyone looking for a great dealership with great people!

It's a long one, but necessary. Dropped my Lincoln off with Eric Diaz (Service Advisor) at 2pm on…read moreFriday. Stayed in the area & was told to listen for his call that evening as he was trying to get me a loaner & would be letting me know estimates on all the repairs. Never got a call. He had left long before he said he would Friday, according to whoever answered the phone. The MAIN reason I dropped it off was a large puddle of water that kept reappearing in my passenger floorboard. I *STRESSED* the importance of this because of potential mold/mildew growth & it's a *SEVERE* allergy of mine. Didn't hear from them Friday, called & nothing. Didn't hear from them Saturday, called & nothing. Monday afternoon rolls around and I'm supposed to be getting the car back by this evening so I'm blowing them up & finally get an answer...& wouldn't you know it's been sitting in their lot locked up for 4 days straight- molding- & they haven't laid a finger on it. After I stressed its importance & told them I've been drying it with a towel & a box fan every night in my garage. Then I *begged* for a loaner because they said it might take until Friday to actually get it done. No loaner available & no empathy about it. I immediately took 2 days off from my job as soon as I found the puddle (trying to prevent my interior from ruining & making me ill.) I had no vehicle & if I had called out of work again I would no longer have my nursing position, I live in a rural area with no Uber/cab access, & my family lives an hour away & can't help. So I picked it up in worse condition than I left it, with no repairs completed. And little fuzzy mold sprouts coming out of the floorboard. These jerks literally ruined my interior-a horrid smell pours out when you open the door, they wasted my time, cost me 2 full days of pay, & could not care less. It's almost a narcissistic vibe with this Diaz, he just stares you blank in the eye & calmly tells you what you want to hear- knowing he has absolutely no intention of doing it. Then never apologized or expressed that this isn't the way they're supposed to do things. Had lied to us 3 times by Monday, then snapped at my fiancé & tried to deny it all. Did they look at the leak that day to prevent molding?? NOPE. Did I ever get a call Friday, or at all for that matter?? NOPE. Did I just randomly make up the repairs being completed by Monday/Tuesday? NOPE. The words came out of Diaz's mouth so I worked my schedule around it. This is by far the worse customer service I've ever received. These guys will do you dirty & shrug it off. They just don't care. Marshall Mize Hixson is trash & I'll make sure everybody knows. As for Mr. Diaz, appreciate the mold damage to my late grandmothers Lincoln that is incredibly sentimental to me. Praying it doesn't make me sick until I can afford the cost & time to take it elsewhere for a professional cleaning or new interior. May you have EXACTLY the days you deserve, sir.

Best auto purchase experience I've had ever. No pressure. The whole team from Tommy, The sales…read moreperson, Aaron the efficient whiz kid and Danny the owner. I felt like I was with family. I recommend anyone looking for a vehicle to simply come here to avoid all the other sneakiness some of the big dealers put you through. Next time we need a vehicle we will definitely drive over to Jackson Chevrolet. My wife loves her car!! Thanks again ......

This dealership is where my mother bought her car back in 2011. She had been a loyal customer all…read morethese years till today when they saw the opportunity to take advantage of a 76 yo woman and way over-charged her on some simple service. She will NOT be bringing her vehicle back to this place again. Just out of curiosity I called another dealership and asked the cost of the samw service - it would have been over $100 less somewhere else - poor businesa practice and clearly shows they do not value customer loyalty.

I hate this dealership. Every time I come in for an oil change, they try to get a couple hundred…read morebucks from me. They never remember how to pronounce my name. I miss the Huntsville Hyundai. They took great care of me.

The worst experience I've had with the service department. Communication was the worst. No reply…read moreto any texted questions I had. When Jeremy explained what was wrong with my car, he told me I didn't need to sign the text sent to me, giving permission to work on the car. Thus, my car didn't get worked on. He said, technical glitch. One day wasted and another half day without my vehicle. When picking up my car, I communicated what the mechanic said in the video. He storms off to his manager. Coming back he tells me the mechanic was wrong. I just wanted my car fixed without drama. The mechanic did a great job. Not happy with service management. I hope I don't need to return.