Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

Informative on repairs and great customer service. Uber to and from is a nice touch. Nice that…read moreprices are shown up front and not just a surprise.

This was my first time using their service after my 2019 Honda Accord started overheating. After…read morediagnosing the issue, they found that the head gasket was blown and repaired it for around $4,000. When I got the car back on a Friday near closing time, I noticed a ticking noise and honestly thought I was going to get the usual runaround that a lot of mechanic shops are known for, which had me stressed all weekend. To my surprise, when I came back Monday and explained the issue, they were immediately understanding, took responsibility, and got straight to fixing the problem without giving me any hassle. That level of customer service and honesty is hard to find nowadays. Now my car is running smoothly again, and I really appreciate the way they handled everything professionally. I'd definitely recommend them for standing behind their work and treating customers fairly.

I have taken both of our cars here for service with no issue. They are easy to talk to and the…read moreservice is excellent.

Rene and Sal have the best shop in town. My Dad has always taken all of our family's cars there,…read moreand they have serviced all of our cars, vans, SUVs, and trucks for as long as I can remember. Even when I was living in Austin, I would make the drive home to have my truck worked on. Over the years I have had engines swapped out, new transmissions installed, and even a front end replacement. They will always give you a couple of pricing options for parts, and give you the most honest price in town. Numerous times I have had friends quoted exorbitant prices at dealerships, and they have fixed it for significantly less. Se habla espanol

Lack of knowledge. Avoid this place. They estimated 2 hrs for 20min job so I left went to shop…read moreacross the street got it do it done in less than 10min

Fast and efficient... I went with his service. He was able to get me taken care of quickly and very…read morecost efficient. Would most definitely recommend to friends and family.

From the owner: Hi there ! Here at…read moreMobile Express Jo or Jo’s Mobile Express we strive for the best! Committed to providing exceptional vehicle maintenance service to your vehicle. We specialize in ALL things AUTO MOTIVE and DIESEL !! Yesss that is right we also work on 18 wheelers. A unique advantage of our services is our mobility, allowing us to conveniently visit your location. Whether it’s towing a large vehicle or any other automotive repair, we are equipped to handle any challenge. No Job is too big ! Key Features: * 30-Day Warranty * Competitive Pricing * Free Estimates Contact us today to schedule a consultation and explore our exceptional services. We eagerly anticipate collaborating with you.

We had a great experience here. Ken, Don was the main person who helped us, they was friendly and…read morelistened to our needs and made every effort to satisfy us. We appreciated his advice and honest his professionalism and his humor. He also helped us tremendously, he took the time to explain things and he made us feel very welcome and after we picked the vehicle up we're thrilled and so happy all the work they did. Had been looking into good mechanic repair shop and we found here, that day and this was the place and the people that treated us most like people instead of just potential repair shop, we are very thankful for all the repaired they did for us. A/c engine repaired, brakes, all are very affordable price, and also we like the original parts they put in that belong to.

Horrible customer service. Cant get a simple answer out of front desk worker, refuses to let you…read morespeak with anyone else. Wanted to get a quote, will never be going here.

I was leaving a store when I saw a sign advertising a tire sale. I was actually looking for tires…read morefor my C8, so I decided to stop. I knew this was a newer shop in Garland, and that's where I met TJ. This young man was great! TJ would not let me leave without trying to close the deal -- a real salesman who knows how to do his job! I honestly didn't think I would buy tires that day, but they gave me a deal I simply couldn't pass up. They beat every other price I had found around the area. The customer service from TJ and the entire team was excellent. Everyone was friendly, professional, and made me feel like they genuinely wanted my business. I will definitely tell everyone I know about this place. Thanks, TJ -- great job and way to close the sale! You earned my business.

They are either INCOMPETENT OR DISHONEST. I came in for an oil change, as I saw a sign at the…read moreFrisco location advertising synthetic oil change $49.99 - so since I was going to be near the Garland location, I went there. As told about 30 minutes is all it would take, over an hour later, they were finally done. Then the surprise bill came...$131.00, when I asked why so high, I was told that the truck takes 6.5 qts of oil - I pointed out I can buy all the supplies at Wal-Mart for under $40 and I pointed out the sign at the Frisco location. I was told they would price match the Frisco location, yet still charged me $68 Then they send me a report of required maintenance... They said my engine air filter was dirty and needed to be changed $34.99 - My truck has a reusable K&N filter that just needs to be clean. It even has a bold sticker on the cover stating this! Next, they stated that the cabin filter was dirty, and needed to be changed $49.99 - this filter was changed less than 30 days prior with an activated charcoal filter - not dirty. Next they stated the right front upper control arm (UCA) ball joint boot was crack/torn and they could change the UCA for only $610.99 UCA are not that expensive and it takes about 30 minutes. Yes, you need an alignment, but still... Next...They claimed the rear shocks were leaking and that would cost $472.99 to replace....give me a brake...you can buy a pair of high end Bilstein shock for less than $200 Then they suggested new spark plugs for ONLY $722.50 ! the plugs are $13 ea. Retail...so that's about $100 so what $622 labor!?!? Toyota doesn't recommend plug service till 100k miles (I'm at 77k) Then they wanted $217.99 to change the serpentine belt - I did it myself for $30, for a quality Gates belt and it to 30 minutes. Upon examination of the old one, there was not 1 crack. I took the truck to an independent shop for 2nd opinion, they could not fin 1 crack or tear in the ball joint boot. Also, the rear shocks were not leaking, the were covered in dirt from driving, so when the truck was lifted, it exposed the clean upper part. If you have no idea what you're doing I guess you might think it's leaking - or if you think the customer has no idea, you can take advantage of them. I sent in my requested feedback - they never reached back out to me. I can't speak about other locations, but stay as far away from this one as you can - as I said they are either INCOMPETENT OR DISHONEST!

This is the shop I maybe going to if the shop in Lake Dallas does not work out. I requested a…read moreonline quote for repair and I am assuming it is the owner of the shop. Politeness and care was taken into consideration when talking to the owner of shop. I am a survivor of stroke that took place March 12, 2022. The only thing that is lacking is short term memory loss and that is challenging me when talking about mechanical issues regarding my Fiat 500L Trekking model. This is a 2014. My only main concern is driving to Plano because I am currently fighting dehydration and a sinus infection. With no air in car that poses a big problem with my own body and trying to push fluids is difficult enough.

These guys are amazing!!!!!! Took my Audi in for serious hesitation issues...and ended up having a…read morefull diagnosis scan done ..cleared codes ...replaced fuel pump...plugs, wires valve cover gasket..AAAAND installed my cold air intake w/box!!!! Overall took a couple of days only because they were waiting on a part......I've also had front rotors and pads upgraded to drilled and slotted as well as a Brake fluid flush!!! I believe I've found the Unicorn of repair shops....I definitely am an impressed and return customer...!!!!!!!!! Great pricing and value ...! Your Dollar goes a long way here!!

5/09/25: Family owned shop. Moe and his cousin Beau were very friendly, knowledgeable, and…read moreprofessional. The shop was very clean and they have very fair prices. I had the brake pads replaced on my wife's SUV at a great price. They also have great oil change/inspection combo deals. They are very trustworthy, will advise of recommended services, but no pushy sales. They have a nice waiting area. The shop is easily accessible from SH 78. I recommend this shop.

Tires & Oil changes is not all that is available, they offer plenty of auto repair services as…read morewell. I have had rotors & brakes replaced. Recently had new struts too! They are very honest and will either provide the parts & labor, or just the labor if you bring your own parts... Was able to get some work done here for a fraction of what other shops were trying to charge!

They took me in right away and had it done in half a day, and it was quite a task too: diagnosing…read morestarting problems and eventually replacing the starter. Not a fun thing for any car owner swinging paycheck to paycheck, but I was very happy for quality work and extremely fast return. One time, I went in to have my water pump replaced and he simply pointed to the work orders tacked up on the wall and said "I will be backed up until [date]." But he gave me a business card for another outfit down in Saturn Road who fixed me up. That was very nice!

This is the FIRST CRITICAL REVIEW I've ever written on ANY business…read more Only 2408 miles driven since this repair that I paid $1200 cash for. The A/C was used no more than 12 hours total after the new compressor was installed. The car has had no accidents of any kind. The compressor that Greg's shop installed (for $1200) just dropped off the engine block when I started the car one day. It was never bolted on like they told me it was. Greg sent a tow truck to pick the car up from my house and when I called later that day to check on my car, I was told that Greg has gone on vacation in Acapulco. My car stayed at that shop for 14 days and whenever I called to ask about my car, it was impossible to get a straight answer to why my a/c compressor would become unbolted. One of the guys that answered my call just said that I need to get a new engine. The next time I called them to say I can have AAA Auto Club tow the car off of Greg's lot.. but the message from Greg (still in Acapulco) was: "pay the fee for the tow truck Greg sent for $200, and then I could have my car". By this time I was beyond frustrated. Then I asked if they could put a smaller drive belt on and bypass the compressor. Greg got back from Acapulco and they called me with an estimate to put on a smaller belt and bypass the compressor.. $746.68 !!! I declined. I scheduled a AAA tow truck to meet me over at Greg's shop and he was still refusing to give me my car keys unless I paid him $200. Then he had a quick change of heart after I told him I would call police. At that point Greg had a childish, name-calling tantrum. Never in my life saw a grown man have such a pathetic tantrum. BE AWARE that Collinsworth Car Care is just like so many others; They'll happily take your money without doing an honest repair or giving an honest explanation. The shop I had my car towed to did the bypass belt install perfectly for a tiny fraction of what greedy Greg wanted.

Best auto shop in Garland. Very honest and reasonable. I've…read moregot a 12 year old, red/black Honda Element that I call Lady Bug with 150,000 miles and he keeps her going.

My wife's Honda CRV's a/c died pretty hard. They were very honest about what it would take to make…read moreit right and how they could make it work but would be waisting my money unless selling the car right away. My wife loves her CRV so we replaced it all just as they suggested. Every hose, fitting, pump, inside and under dash was replaced. It was pricey, $3k, but worth every penny if you plan to keep the vehicle. It has now been running rock solid for over 2yrs now and very happy with their work. I will be bringing my trucks to them soon. Good work.