When my dogs and I found myself with a bad transmission in my RV 2500 miles from home over a…read moreholiday weekend Rick never hesitated to come to my aid. From the first phone call I knew I had called the right place. Rick opened up his shop on his day off and delivered me the unfortunate news that the transmission would need to be replaced. He offered to let me camp at his shop for the night and even ran me an extension cord so I had power. The next morning, Rick gathered the estimates and helped me check into a near by RV park. For the next week, Rick gave me frequent updates on the shipment of the transmission while I enjoyed the stunning Burley/Heyburn area. Once delivered it took Rick less than a day to install the transmission and I was back on the road later that day and was able to get home to NY on schedule. Rick and his workers are a blessing.

This is the transmission shop you need. Honest, extremely helpful, professional and excellent…read morecustomer service. The owner Ric went out of his way to support or needs. He came through when we needed him the most. We needed a new Honda transmission when it broke down in 105 degree weather on our trip from Denver to Boise. He walked us through every step of the way and gave recommendations for our transmission needs. We are forever grateful. Thank you.

I've used them for everything including towing after a car wreck, to major repairs after the…read moreaccident. They work really well with the insurance and I find them very affordable. They are the only place we consider taking any of our vehicles. They do wonderful work.

Rant about crawford towing. They hauled a car the september 13th, 2023 that was in an accident…read more There were items inside the car that were wrote on the tow sheet. When we arrived to the car the next morning; since the insurnace company hadn't filed an insurance claim yet, so we had to wait until the next morning. The items were no longer in the car. A solid week of trying to get answers from Crawford's with no response, we heard back and were told that someone had probably jumped the fence andd they are not responsible. However their outside yard has razor wire along the top of the fencing. Kinda odd how things just vanish from their yard.

We had no choice but to use Snake River Towing but they were just the honest, kind people we…read moreneeded. When we broke down on the border of Utah and Idaho, in the middle of nowhere, AAA tried to tell us that our vehicle wasnt covered. After arguing with AAA for an hour they agreed to send a tow truck driver to asses the size of our RV. When they arrived they were very friendly and had no question about if our rig would fit on their flatbed. The next morning at their shop, their mechanic was completely honest with us and didnt try to push a thing on us. He said our water pump and alternator was going out and thats why we break fan belts. He told us we might make it to our destination (Vegas) without breaking another belt or having other problems but maybe not. They offered a good price for the water pump and alternator replace but advised us to just try to continue on with a new belt if we were on a tight budget. So we chose to just get the belt and the only charged us $15 bucks even after retrieving it from napa, about a ten or fifteen minute drive away. Then as i fired the rig up and it didnt sound right, the guy comes over and proceeds to fix the radiator fan cover (it was rubbing), and ask for no charge. I insisted and gave him a few more bucks. Just very nice, helpful, friendly people.

Most ignorant female manager I've ever seen or dealt with! Told my son he shouldn't have crashed…read morehis car when he was seriously injured, was in ICU for 2 days, & hospitalized for 6 days!

My 1995 2500 Suburban's transmission failed near Burley, Idaho on I-86. Motion Motors towed it to…read moretheir shop and fixed it as quickly as they could and charged a fair price.

I had my transfercase and driveline replaced for 918 bucks and two months later my driveline slips…read moreout as Im going down the road, had to pay another 240 bucks to have it fixed.. so not happy with these guys had so much more wrong with it when I got it back then when it went

Upon the recommendation from Kia Motors, to have my spark plugs and fuel injectors replaced with…read moreOEM parts in my 2006 Kia Sedona LX Van with a 3.8 engine - which I purchased. I drove my well-running 2006 Kia Sedona LX Van to Don's Auto Repair for the simple tasks of spark plug and fuel injector replacements. When I came back the next day to pickup the Van, the Van was not running well at all and the check engine light was on revealing several error codes. Don's auto repair did not know what to do next or how to fix the error codes so I took my mis-firing, chugging and jerking - Kia van home in Burley. They did not offer to refund any part of the money - that was in excess of $500. Now, I am having my Kia Van towed (excess of $300) to Twin Falls to the Hyundai Dealer to fix the errors which will be in the neighborhood south of $1,500 - $2,000. Maybe when Don was there working, my Van would have been fixed right and if not, a refund would have been offered. UGG!!! The best words that comes to my mind on this business - from the Latin words, "CAVEAT EMPTOR" - let the buyer beware! I do not recommend this business for auto repairs or at least on Kia and/or Hyundai Vans.

We had just headded out vacation driving from Salt Lake City to the Oregon coast. We'd had problem…read morewith a sensor we thought had been fixed before we left but the problem started up again just outside Burley. I searched online and found Don's. I called and thankfully they said they would see if they could help. We arrived and just as mechanic Robbie had some time and was able to help immediatley! Don directed us to a nearby park to wait since we had our dogs with us. He even offered to drive us someplace in his truck! Robbie tried several fixes and tests and was not sure if the problem was fixed but had done what he could and we decided to move on. I don't know if the sensor just needed some adjusting or what Robbie did but the probem never reoccured! We're so grateful for Don and Robbie taking time to help us at a moments notice and for their friendliness and hospitality. They could have easily said we'd just have to wait until they could get to it but they worked us right in and we got on our way without too much delay and our dogs had a great time at the park!

Go here if you need anything they can do. These guys are what our country use to be when people…read morecared about helping other people. I was riding g across country on my Goldwing and blew a tire. I call 4 other places in town including the Honda dealer. Only Rocky at YPS grasped the fact I was in trouble and needed help. He and Amber called all over to help find a tire. Got my bike in and got me on the road. They were clearly very busy and had to make sacrifice to help me out but they did it. I have far less charitable thoughts about some of the other places in town. But these guys were great I was tired, in an unfamiliar place and in a bind. I'm going to tell everyone I know about Young Powersports.

If I could give 0 stars I would. Horrible commutation. The management could not care less about my…read moreissue. The sales person was arrogant and condescending. my machine has been in there service apartment since October 28th (today is February 13) at first the commutation from the service department was ok but now I have not heard a word unless I call. Don't make the same mistake I did. I even talked to the corporate office all I got from them was the runaround. STAY AWAY! Do not make the same mistake I did.

We came by and visited and several employees were saying to a customer that they were an idiot and…read morethat they didn't know what they were doing. I was actually looking for a shot that might help me with A future repairs on a couple trucks. If the employees treat customers like that poorly I would send my business and my friends elsewhere

My wife noticed the TPMS light on when leaving your store. She said it eventually went out on the…read moreway home, but when I checked the pressures, one front tire had 73#, and the other had 80#. I adjusted them to the correct pressures. This of course was when I noticed that all but one of my valve stem extensions were missing. There were originally 6 installed. I attempted to check and adjust the tire pressures on the right rear, and noticed the inner valve stem was not lined up. And that a regular valve stem cap was installed on the inside dual. This resulted in my having to lift the truck, remove the outer tire and then spin it to get the valve stems realigned and adjust the tire pressures as needed. While my wife was in your store, I asked her to check on the price to install 4 new tires that we would provide; and was very surprised she was quoted $240 to do the same dismount/mount & balance for 4 tires that you had just completed and charged her $80 for. When asked why the big discrepancy, she was told if you damaged a tire that you did not provide, that you'd have to replace it. Which, the tires that you just rotated were not your tires, so if you damaged one of those, then what do you do? When you combine all of the issues I found in just a simple tire rotation, and what looks to me like price gouging, unless I can get a better explanation I will probably not be coming back to your store with my trucks.

Great Thank you to Brad @ Clegg's Service!…read more This past week my son and I were driving from Boise to Las Vegas when the alternator went out and we died a few miles outside of Burley. Our tow truck driver from Snake River Towing was amazing and helped us find a local service to help. Brad has us back on the road within 2 hours and was extremely fair with the costs. I would highly recommend anyone not only in an emergency but for any service needed. Thank you again Brad!

Didnt use their repair service but did use their Greyhound Lines stop facilities going to and…read morecoming from Burley, ID. Very friendly and hospitable. Also noticed the owner has great relationships with his auto service customers.