Despite the shop's floor size they must have Aladdin's cave as a stock room. I know this because…read morewhen I asked the owner of the company, Julian Richer, why his stores were so small he wrote back in person to inform me that it is in order to keep overheads down and ultimately deliver low prices to the customer. Anyway this personal approach from the director of the company is echoed all the way to the salesmen who, unlike larger chains of electrical stores, actually know what they are talking about. Even more to their credit, the salesmen will tell you if the products they have are not going to be suitable for your needs. Something you don't see all that much these days. The store is not located in the centre of Nottingham and is not situated well for any of the multi storey car parks. However this is not a problem as there are parking slots outside the store and the staff will pay for the parking meter.

1 star out of 5 is too good for these people, I am left wondering, who is going to pay for my…read moreparking given a trip to CEX in this city is anything but quick... Count it, 3 people, not 1, not 2 but 3 CEX workers decided to answer one question about a device that the owner of wasn't even present for. They were told they couldn't collect it and that their partner has to -- given it's not even their device, by 3 CEX workers all taking a break from their respective flirtations of patrons and piss arsing about, they all stopped what little they were doing to go 3 on 1 chit chat to this person who's device it wasn't even, one hour because they're too stupid to realise people buying and people selling probably shouldn't be in the same queue. These people ruined my first visit to Nottingham and I am left wondering who the manager is and who's going to pay for my parking or the hour of my life. Avoid this CEX, I've been to CEX's around the country and this one is the worst, from perverts behind the desk to fat lumps in skater gear looking grumpy dossing around not serving anyone in a queue that Moses would have to part to exit, this CEX is the worse, and they owe me an hour's parking.

Was sold a wireless controller that, unbeknownst to me, had a fault charging port. Upon inserting…read morethe charging cable the faulty port became dislodged and disappeared into the controller. Thought I'd be fine to get a replacement or a refund. They declared it accidental damage and refused me a refund. They sold me damaged goods and then essentially blamed me when I tried to return it.

A huge range of hifi equipment, dvd players, speakers, etc., etc. Probably the best in Nottingham…read more There is a demo room, equipped and kitted out for customers to listen to/watch demonstartions of the euipment, before they buy. The settee and soft furnishings give a homely feel to it. The ONLY thing I don't like about this shop is the manager! A rude, arrogant, bad-mannered little twerp, who spent most of his time yapping on the 'phone (in a very loud voice), whilst his young assistant did the work. The was an Assistant Manager there some time ago, who was extremely good at his job, and thoroughly knowledgeable he has obviously moved on to bigger and better things (he now has his own business)