Hello, Just went today at 5:41pm. The lady stated I can give you a haircut but not a great one. If they cannot due to almost closing time I understand. They just need state no we cannot take you. What does it mean not a great one? Do they just stop when the clock hits? Lack of proper communication with this lady. read more

Booked a haircut with Rayna and was so pleased with her and her easy-going manner. She gave a proper consultation which I really appreciated and we talked a lot about how to layer my fine hair. She went above and beyond, and I would definitely recommend her. read more

Terrible! sent my son to get a haircut before school pictures and he got home with uneven sides and gel haphazardly in his hair. We will not be going back here. if I have to pay more money to get a good haircut then so be it. read more

This Supercuts is in a plaza, there is parking that is level. The store is clean and the shelves are well stocked. Their are three hair stylist who are busy. The phone is answered promptly. The wait was 15 minutes, I had been told prior to. I didn't want my hair washed. She listened to what I wanted, we went over my hair. I was pleased with the whole experience. read more

Supercuts - Check in station. Clean and well stocked. - Hair Salons Near Me - Rio Rancho, New Mexico

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Joey does not know how to cut hair whatsoever Supercuts should hire people who know how to cut hair $26 dollars wasted on a buzz cut that could've been done at home. NEXT TIME DONT SAY YOU CAN DO A FADE WHEN YOU CANT read more

The past year, the staff at this Supercuts has been wonderful. They are all so friendly! Today I had Gabriel wash and trim my long hair. It needed a clarifying shampoo, and He did a great job getting the build up off my hair. He also 'understands' long hair, and knows how to comb it perfectly. I was thrilled about that. Thank you so much! read more

Very slow even with an appointment. No very friendly and had too many American flags, it's September not the 4th of July. I have a feeling they never take these down. Doesn't have a welcoming feel Waited almost an hour for a 10 minute fade. Never got the haircut, got up after 47 minutes, crossed my name off the list and left. None of the hairstylists said anything to me as I exited. read more

I'm shocked at the awful customer service here. I've been a fan of Supercuts for a long time, and this place gives the franchise a bad name. I'm unsure as to who cut my hair because she didn't give me her name. She was extremely cold but I tried to ignore it. She asked what I wanted and I told her I wasn't sure, but definitely noticeably shorter. She told me that that was for 'summer.' I told her just cut my hair how she saw fit and as long as I wouldn't have to do anything too high maintenance with it or have it cut extremely often I'd be happy. She kept asking me questions about the haircut and I kept trying to reemphasizing my point. She then cut it so sloppily, making hack cuts and literally taking less than 10 minutes before asking my opinion. She threw some product in it and said she was done. My hair was sopping wet and I couldn't see the result. She said I could get it blow dried for $4 more. I was shocked. I couldn't see the result that I already could tell wasn't good. Conclusion: there are dozens of other places in Albuquerque, including many other Supercuts. Drive the few extra minutes and go somewhere else. read more

Supercuts - The worst haircut I've ever received in my 27 years - Hair Salons Near Me - Rio Rancho, New Mexico

Tried this Supercuts since it was close to home and we had no regrets!! Rachel who did my hair and Andreis who did my husband's (sorry if I misspelled your name wrong) were great! They welcomed us, asked how we wanted our hairs cut and delivered!! Will definitely go back there again and again!! read more

I had an excellent cut and style from the Manager, Amanda. She is friendly without being overbearing, and runs a great shop. Everyone working in there looks happy, and the customers came and went with smiles. Easy access location, parking is a snap - and you can' beat the price. P.S. I know it says "men's hair salon", but this isn't just for dudes. It's for everyone. read more

Michael...you did an amazing job on my daughter's hair. Thank you. We really appreciate your skills.

We went here tonight because we had coupons but the service was so good we will be back. read more

Supercuts - Hair Salons Near Me - Rio Rancho, New Mexico

I took in my three year old on a whim. Michael cut her hair. He was soo good with my girl and her hair came out perfectly. My daughter lept talking about how nice he was and she wanted to go back! Happy mommy. Thank you Michael. read more

Loran always does a great job cutting my hair, shampoo n rinse.....she's always happy with a smile on her face! I'm probably one of the "easy" ones, but I'm completely satisfied with how I'm treated here! Thanks everyone!!! read more

My family and I get our haircuts here every few months. We usually reserve a spot on the Supercuts website or app before we go. Both work exceptionally well and are easy to use for this purpose. Once we arrive at the store location, we give one of the stylists our information and the wait is usually short. On slower days we are usually seated right away or within 5 minutes. On busier days, weekends, the maximum wait is on average 10 minutes. In our experience, all stylists are very friendly and do a good job of giving you the style you ask for or helping to create something new for you. The warm towels given after each cut is very comfortable and relaxing. The main reason I gave 4 out of 5 stars is the cost of hair products is a bit high. A bottle of gel is about $10. I could probably buy a bottle of gel with similar properties for less at the local grocery store. Also, I wish they had the option of having a straight razor close shave. The addition of a straight razor close shave or say at least a barber that is able to do one, would provide a service that many men could enjoy. There is just something about this type of service that completes your haircut experience. read more

Watch out for this location the greeter forgets to check you in then serves newly arriving customers then makes up excuses on why it happened. read more

Got a terrible cut yesterday tried to get it fixed today but so busy decided to go somewhere else. Had the cut fixed as much as they could. Luckily hair grows. Be careful when they want to rush u through. I actually had to walk around in a bun. read more

Nasty. Went in for shampoo, cut and blow dry. She refused to clean up hair from last cut and said "I can go 5 or 6 cuts before I need to sweep". Unsanitary. I walked out. read more

We took my children there to have their hair "trimmed" and we were very specific on what we wanted and tried to explain it so they would understand. From the first clip it was too much but at that point we were committed. It was apparent at the barbers reaction that she was uncomfortable and asked us questions like "is he going to squirm?" Which is a very valid concern, but we could tell she was not very confident cutting a toddlers hair and perhaps a bit perturbed. We even asked her if she would like us to wait for one of the other barbers. She said "no, it's fine" and that she was able to trim his hair. It is only hair, and it will grow back, but it's frustrating when we asked several times and tried to explain ourselves clearly only to not be very happy for children. I don't know that I would recommend this place for children. Unfortunately we were not very happy. read more

My mom and I have been going to supercuts for a long time. Amanda usually did our hair cuts and did an amazing job. I have curly hair and it was very long and Amanda knew exactly how to face frame so it looked nice. To make a long story short I went in for a face frame and layer cut not to short and came out with my hair cut to my shoulders. I believe the lady's name was Stephanie after she started cutting my hair she said she's never done a face frame cut . I am so upset with my cut. If you need a hair cut do not have Stephanie do your hair , she does not know how to cut hair. We will not be going there again read more

Very friendly and knowledgable staff! We think they're great! Kayla is awesome! Love my daughter's new cut & color! Thank you!

I tried this Supercuts recently. Unfortunately, the stylist was Michelle. She gave me one of the worst haircuts I have ever had and made unwanted comments about my clothing. Never again. read more

Come for the haircut, stay for the rude, nasty attitude. Hindsight: Should have walked out before even sitting down. Lesson learned. I went there for a simple haircut... and unfortunately got Michelle, who in 2 sentences was raising her voice. Nasty attitude before I even sat down. Rude, terrible lady. Like they are doing others a favor. Seems they have enough customers. Been going there since a few years...been ok upto yesterday......this was my last visit. Time to change location/brand. read more

Worst experience ever!!!! Stylists Michelle were rushed and rude. Cant work with curly hair. called manager Amanda no response, called owner Kathy who could care less if a client is happy. No wonder her staff acts the way they do. Terrible leadership. This place is a joke and their skill matches their professionalism. Awful, pathetic and unconcerned with how they treat customers or their satisfaction. I would never tell anyone to visit this location. Disgusted!! read more

I have been using this place for the last few years and have tolerated mediocre to decent hair cuts. Today was the last straw. The person scheduling told me that a particular stylist was open after the person in the chair. 30 minutes and 2 more people later and there were still two people ahead of me. Obviously the person had a lower IQ than the counter the computer was sitting on that she obviously couldn't read. It wasn't worth voicing my unhappiness it was impossible to tell who was in charge. read more

Amanda is the best! Been going to Supercuts for over ten years, and this location since it opened. I can always trust that my hair is cut exactly as I want, and how it best suits my face and personality. read more

Do not get your hair cut my michelle nasty gross and smelt like cigeretts very unprofessional in her phone the whole time.

I guess the online check-in is merely a guess on when you will be served. Did online check-in, it said 10 min...I'm still sitting here 40 min later. Only two "hairstylists" working. Gonna have to find a new location. read more

If you do not want to see Amanda and call ahead for another stylist, Amanda is NOT helpful. I have been seeing Shawna for years, but when I called ahead and said I wanted to have Shawna cut my hair, I was basically told, well, it just depends on "life." Unfortunately, I will have to go elsewhere from now on. Customer service is poor. read more

Won't return and have learned that a cheap price equals a bad cut. My hair looks thin and was cut unevenly.

After having had to wait in the past for people who called ahead, and after seeing the check in on their website, I decided to check in on line and wait the 45 minutes at home instead of the store. I get there and was told I would have to wait another 45 minutes because they don't do on line check ins. Even though they advertise they do on their site. I had been there before and the haircuts are mediocre at best but I knew that. I have been using Supercuts for years and this one is definitely well below the standards I have seen at other locations as far as friendliness and customer service go. read more

Horrible customer service with poor attitudes everywhere and just ok results. That's what happens when no one here is accountable for their actions.Don't even waste your time here. If your a man I highly recommend you find a decent barber around the area because these folks do not know how to cut a mans hair...not one, let alone be professional. Trust me, you will be better off elsewhere. I don't need the extra attitude to go along with a crappy cut. Save yourself the trouble. read more