I normally do not complain, but I feel the need that I have to. I went to go get my haircut because this person was highly recommended at your salon salon in Albuquerque off of coolers by the mall her name was Sophia she came in late. She wasn't pleasant at all. She had no personality. She didn't seem excited to be there. I showed her a picture of what I wanted for my haircut. She did not do what I asked. Things were uneven. She was supposed to add bangs, but she only cut one part and didn't do the rest, which was very weird. I had a friend come over to fix my hair. I was upset. I scheduled another appointment because I felt bad. I ended up canceling it because I was extremely disappointed when this place is so highly recommended. read more

I was really fortunate and was able to get a walk in appointment. Serenity cut my hair and did an amazing job. First hair cut in a while where I didn't need to do a touch up! They also served tea and were so kind, making it a very comfortable and relaxing experience. The pricing is very reasonable - you may even get a discount for your first cut! I would highly recommend! read more

I've been getting high-quality haircuts and beard trims at MP for years. Cindy manages the space very well, and the staff are well-focused and friendly. My hair is probably not the easiest to cut, but Sophia always handles it well. She has a steady focus and gets all the details right. read more

I usually always go get my hair done here, but this time i was extremely disappointed. I had gone to get my hair done a week before I started my freshman year in college. I am a month into college and I keep getting comments on how orange my hair looks at the tips. I did call back a few days later after I got my hair done because my mom was upset for paying $300 to get my hair looking orange. They had fixed my hair but not really... it still looks orange and a lot of the colors don't match my hair. I have brown parts, white parts and orange parts in my hair. I will not be returning and I do not recommend anyone going to get their hair done here. and the photos I have below is my reference photo on what I showed the hairstylist and the second photo is what my hair looks like right now. read more

Mark Pardo SalonSpa - What my hair looks like - Hair Salons Near Me - Albuquerque, New Mexico

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I have been coming to this salon for years. The manager Cindy is lovely and the staff is always warm and welcoming. My beautiful twin daughters started coming here last year and we now have our appointments as a family. Although the Coors location is "family friendly" please ensure your little bits are well mannered. I would encourage patrons to book your appointment well in advance. If you aren't able to make an appointment it is asked that you let the salon know in advance so they can provide the time to other clients. Love this location and recommend it to all my family and friends! read more

I am just sick. I cannot express my disappointment. I let my hair grow for about 8 or nine months, from a very cute cut. I was ready for a change and boy did I get one. Anyone who has ever let their grow out from short will understand. I was livid when I got home and saw what had been done to my hair. Uneven everywhere, one side longer than the other. She did not shampoo or dry my hair. Cut it dry. This salon should never allow this to happen. The person that cut my hair has been there long enough they had to know she did not have a clue how to cut hair. As you can see I have been around for a awhile this is the worst cut I have ever had. They did refund my money, offered to try to fix it. But I will not go back. I will have to live with it until it grows out again. read more

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Ladies and gentlemen, I don't need a new best friend. I just want someone to do their job. Right? Like I do my job. Alida was professional, focused, and skilled. That's ALL I need. Some of y'all be asking for too much from a hairstylist. She's not there to be a therapist. She's there to expertly cut and style hair. I'm happy. I had a certain expectation of an Aveda salon, and the whole experience met and exceeding those expectations. Now that I can afford this level of hair care, Alida and staff totally delivered. It's so nice to finally "make it" :) The salon staff were friendly, welcoming, and everyone. was. cleaning. and. disinfecting. I love that they took my temperature and had a handwashing station upon check-in, thanks for keeping me and your staff safe! read more

I had my brows done here off and on for a few years. Not a lot of options around. I finally found another place. I found out one of my brows was missing a huge piece of hair. Had no idea. I've been trying to grow it back. Don't recommend for brows. read more

I am leaving in a month to visit family and wanted my hair cut before my vacation. My usual stylist at the Winrock location was busy so I made an appoint for the salon at the Coors Bypass location. I was told the only available stylist would be $92 an hour. More then what I usually pay but I really wanted to have my hair cut. Well, for $92 dollars my hair looks horrible. I asked for a layered bob and the layers are so uneven that it looks like someone took a hacksaw to it. I didn't notice the uneven, crazy layers when I left the store because the stylist had take the curling iron to my hair and added a whole bunch of curls. I have an appointment today to have it fixed by the same stylist but I do not think I want her touching my hair again. read more

Mark Pardo SalonSpa - Hacksaw haircut - Hair Salons Near Me - Albuquerque, New Mexico

I came and asked for a bob haircut, and walked out with a choppy, uneven hairstyle that looked nothing like what I asked for. The stylist was rushed and unprofessional, and ignored my concerns. I spent $100, and could've gotten a better cut at GreatClips. I am extremely disappointed and will not be returning. read more

Great service and very talented stylists. Amanda cut my below shoulder length hair for me into a very short "pixie" cut. She did exactly what I wanted and even more so. Her talent exceeds my expectations. I highly recommend the Coors Bypass Mark Pardo Studio and Amanda. Everyone, from the moment you enter, are friendly, professional and welcoming. read more

So unorganized as a group. Sent me to the wrong salon and then wanted a credit card to save my place. Old customer not a fan. Going to great clips read more

When I made the appointment I explained that only wanted someone who knew how to use a razor for a texturized pixie. When I got there no one could use a razor and they insisted it would look the same with scissors. It didn't. My haircut looked like a helmet. They don't listen or respect what you say you want. read more

I used to go to those cheap salons in Walmarts because of cost, but I started going here for the quality. I have been going here for some time and have not been disappointed. Yes, it is a pricey salon, but it is full service. They offer beverages while you wait and have very personable and professional employees. I am willing to pay the price because they do such a great job and offer different services. read more

I showed Anyssa some pics of what I was looking for. Anyssa got it and even went back in to layer the top more. Thank you. It feels so good. read more

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My daughter and I have been seeing Francie to have our hair cut and styled for the past 4 years now. My daughter has had every length, ranging from almost pixie to middle of her back long, and I have had several styles as well. Francie always remembers small details we share with her and we share stories and pictures....she is the sweetest, most professional hairstylist I have ever done business with. The reason why I am only giving 4 stars has nothing to do with Francie, but with the constant raising of prices by the salon. I do splurge on my haircuts, because I only go 4 times per year, but, the cost has become outrageous and prohibitive. A haircut and style should not cost $80 in the ABQ market. This is not LA, not NYC. Especially when we used to pay $55, which is still high, but not outrageous. read more

The manager at the Coors location is an absolute disgrace! I had an appointment for my baby shower for a highlight, they cancel my appointment leaving me no time to reschedule! I called them back several times to see when I could get in. I got messages that the manager would call me back, was put on hold for over 20 -30 min each time. Then given an excuse we can't schedule you because our computers are down. Then told they can't get me in for months and acted like it was MY fault and they did nothing wrong. Worst hair salon I have ever been to. Overpriced, unprofessional, in accommodating. Will be reporting to the BBB etc. read more

Everyone is super welcoming and helpful. Deanna is very thorough and does a great job with color and cut. I really love the products and how knowledgeable the staff is when you have a question. The Aveda practices are amazing with scalp and hand massages. They offer you tea or water while you wait and make it their focus to keep their guests comfortable. Thank you. read more

When my stylist left, I tried another stylist who was supposed to be comparably trained. She did a great job with my hair overall, but was disingenuous and mostly focused on pushing products, which is incredibly irritating. The front desk staff at Pardo has never been their strongest asset, and this was a particularly nonsensical experience involving the staff standing behind the counter gabbing about office drama before bothering worth assisting me. I went ahead and made a follow up appointment, which was rescheduled 3 times before i stopped calling them back and changed salons. They clearly don't need my business. read more

I have been going here for ~25 years. They no longer value long term customers. I'm going elsewhere. Always loved the products and the cuts. 2021 my appts were cancelled twice due to stylist availability. The first one was rescheduled but the 2nd one was not. They forgot to call me back. NOW they want a credit card from me before I go in case I dont show?! What do I get when the stylist doesn't show? Oh yes ... nothing. Rated 2 stars for poor customer service. read more

This review is for the Coors Bypass location. I had an appointment scheduled in advance for an anniversary date, and I received a message over the weekend that my appointment was cancelled...no reason given. When I called back the following business day to find out why and to try to reschedule, the receptionist, Sasha, didn't even say "Hi" before asking me to hold and then "accidentally" hung up on me. I guess I'm a glutton for punishment, because I called right back, and before I could even inhale to say anything, I was placed on hold by her again....for 20 minutes. I did the hanging up after that...MP doesn't give a crap about their customers or good business practices. There's an array of small salons in the area that are happy to take your money AND treat you well to ever tolerate the rudeness from this dump. Support Local Decency and GO SOMEWHERE ELSE!!! read more

It is nearly impossible to get an appointment at this salon! Disappointed because I love the atmosphere and Aveda, but I am so frustrated!

Until my appointment yesterday I was a repeat customer. I will not be going back. My stated desire for my haircut was to let it grow while maintaining the same geometry, e.g., sides longer than the back. My haircut is not the hair cut I asked for and is definitely not the haircut I wanted. The back is significantly shorter. The hair on the sides is wispy. All my hair was thinned. I would be very curious to know how many women in their 60's go to a salon and ask the stylist to make their hair look thinner. First thing my husband said when he saw me after my appointment was that my hair looked shorter and thinner. While this is probably a good haircut technically, thin and wispy was not my desire. I am now a former customer. read more

The experience was amazing. It was such a welcoming environment and I couldn't have been more pleased with the service. Rue Feathers did my hair and she was friendly and took her time to figure out what I wanted! I absolutely love the way my cut came out and will be going back to see Rue. read more

Curly Hair Folks, look no further! Deanna is AMAZING! She's an expert stylist (which means you'll pay a bit more, but she's worth it!) who has been trained in proper curly hair cutting techniques. She turned my long, frizzed-out shaggy mess into into an adorabley coiffed chin-length style. I'd also recommend Marisa as a great backup! She's done a great job in the handful of times I couldn't get in with Deanna. Marisa is my daughter's go-to stylist for her long, thick, straight hair. My only complaint is that I've had to wait sometimes as long as 15 mins after my appointment begins to be seated in the chair. I know it's not the stylists fault, but a *realistic* time heads-up at check-in would be very helpful. Despite the tardy starts, the friendliness of the stylists, their professional skills, the scalp and shoulder massage, and the free make-up touch ups are the little extras that keep me coming back and recommending them to anyone who asks! read more

My review was deleted??? Horrible service at this place. Will never go back although they gave me a refund for screwing up my hair. They were extremely rude about giving me a refund and they were completely unprofessional. Cynthia is the only one at this place that understands professionalism. read more

The Mark Pardo salon off Coors took great care of my elderly mother. I wasn't able to be at the appointment, so I had to arrange a driver and trust that the stylist would be able to work with my mom (she has some dementia and gets confused very easily). We scheduled a cut and color with one of the Protégé stylists (I think his name is Franquee?) and I explained the situation to one of the managers. They told me not to worry, and they were right - the salon was really kind and Franquee did an absolutely lovely job with her cut and color. Mom is still telling me and my sister what a wonderful time she had - how he had consulted with her about the right shade of golden blonde to give her white hair some pizzaz, and how he gave her a hand massage and kept her entertained... she felt like royalty. The Mark Pardo team lead called me later that week to see how the appointment had gone, which was really courteous. Very impressed with the customer service and Mom's hair is a very pretty champagne that looks great with her skin. We've already got Mom's follow-up scheduled. Thank you to the staff for taking such good care of a sweet little old lady! read more

Love the Mark Pardo service specials that are offered every month. So excited that they now have massage services. Absolutely love my esthetician, Natalie. She is caring, kind and always provides great service. Store manager, Sonia was great in explaining the specials. read more

My expectations were exceeded. I was greeted upon entry and even though I didn't have an appointment Yennith did an excellent job with my curly/wavy hair. It was long and unruly and now styles effortlessly. Will be back again. Bonus points for tea in waiting lounge and gifts for first time Aveda customer. -Monique Alexander read more

Excellent service, very friendly & courteous staff. Yvonne is absolutely the best at creating styles & dye jobs. Actually she's an absolute pleasure to learn from. Highly recommend her for everything u need. read more

Scheduled an appointment for prom. Waited for 15 minutes past appointment without any explanation. Staff is very pretentious. While I was getting my hair done several employees kept coming up to my stylist telling her she had "other clients waiting and that she needed to hurry up with my hair." Very rushed and rude! Girl who did my make up was very sweet! But Not sure she knew what she was doing.. There was one individual who insisted on giving my mother and I very nasty looks as she would walk by. Will NEVER be back again. And I don't recommend unless you want to be treated like you are less than them. The only reason they even get 1 star is because I can't write a review with zero stars. read more

I'm new in town and a new friend recommended Mark Pardo Salon. I travel a lot and needed cut and color. I was booked with Raquel and brought in a photo of highlights I wanted to try. Light and dark with a toner to calm down my usual 'yellow' results - - going more for a beige blonde. Raquel listened, asked questions and then made suggestions considering my fine hair and regrowth. Raquel made me feel very comfortable. Actually everyone in the salon was friendly and welcoming. I'm very happy with my results and can easily recommend Raquel. read more

Previously referenced - Monique is the BOMB! Love her - she got my hair color right first time! Tonia (spelling?) gave me a great Pedi! The Aveda products smell good and aren't as pricey as I anticipated - This is my new salon in ABQ for sure. read more

First time going to this salon and was matched up with Deanna. First off I've had a total of 2 haircuts in the last 5 years, the first was a nightmare and it made me never trust anyone to cut my hair other than my normal stylist who sadly was 1500 miles away. I was in a serious need of a haircut and thought I'd take a chance. It was the best choice! I walked in and the salon is beautiful and large. The girl who checked me in offered me water and a tour around the salon. When I got to see Deanna she was welcoming and was open to seeing the photos I brought to show what I wanted. She did exactly what I imaged! I'm so happy with my hair and I've already booked my next appointment to get my color changed. Defiantly recommend this place. read more

I've been trying out different hair stylists over the past few years and have not been happy with ANY of them. Fortunately for me, someone recently recommended Yaneth at the Coors Bypass location, and I'm happy to say that yesterday, I received the BEST haircut since I can't remember when! Even though I didn't know exactly how to tell her what I wanted, she knew what to do and I could not be happier with the results. I'll definitely be going back. THANK YOU!!!! read more

We had an appointment for a hair cut and were called and asked to cancel ours so they could dye someone else's hair. We said no due to the face that this appointment was made in advance and it is a Sunday and needed it done for school. We were later called back, not long before the scheduled appointment, and told that they had cancelled the appointment to do the other persons dye job. This is unprofessional and rude. They disregarded our appointment in order to help someone who made a last minute call instead of respecting our appointment. I believe this could be because the stylist was looking to make more money because a dye job is obviously more expensive than a hair cut and they decided the money is more important than respecting their clients and their appointments. I am very disappointed in this as we had good experiences with this salon, but how can you want to go somewhere where the workers only care about the customers who are paying more. read more

Had an updo last Friday for a formal event. I was super late and they still got me in. Vanessa did a great job! She even finished on time for her next client after me. Whew! It was a crazy day and I really appreciate the staff making sure I was ready for my event that evening! read more

Our first time here. Got our hair done for a wedding. Marisa did my hair just the way it was in the picture. She asked questions; making sure I was happy with the way it looked, felt and made sure my hair was secure. She did a great job with my hair. I was very happy with they way it looked. The front desk personal greeted us warmly and was very nice. They asked if we would like coffee, tea or water. The staff was very busy with two wedding parties. They did my sisters hair and make-up (which was not scheduled). I asked if I could use the rest room and the showed me were it was. Very happy experience. read more

I was in town and needed hair care. Love Aveda products and their hair coloring, so took a chance with a new stylist. Got booked with Marisa the very next day. I can't believe my luck! I have never had anyone spend as much time with me than Marisa did. She was patient and took great care to figure out just what I wanted. The arm and scalp massages were icing on the cake! I'm going to be sure to schedule with Marisa every time I'm in town! Thank you! read more

I've come here 4 times. The second, third and fourth visits I was paired up with Briana and I will say she is extremely talented, very patient, smart and completely attentive. I will admit I'm not an easy client and she gets my cut and color (short and blonde when I am a definite natural brunette) everytime and practices the highest standard of customer service. Briana is THE BEST!! I highly recommend her! read more