I was in town visiting my brother and decided to check the location out. Great spot for it... lots of parking, movie theater, shopping and food. The salon was nicely set up, clean and the stylists working were awesome right off the bat. I didn't catch the name of my stylist but she was cool. Only thing that would've made my visit that much better would be if she cut my hair to Supercut's technique. I only say this because I'm also a fellow Supercut stylist. I'm not sure why she didn't ask where I part my hair, and she didn't part my hair at all, I faced the lobby area the whole time, my head was faced down and no checking was done on her part, not sure if stylists are showed different techniques here but I've never heard of that being done. read more

Terrible service I was skipped twice before they got to me and when they finally did get to me they screwed up my hair a sort of fade on one side a line on the other and didn't clean up any corners. read more

This place is amazing!!! Connie always delivers amazing service and the best cuts. The wait isn't even long because they keep talented staff ready to help all customers. read more

First off they have horrible customer service I called because they charged me twice for a haircut and told me I had to take it up with the bank!!!!! She hung up when I asked her to hold she had an attitude like I was the stupid one and rude... worst customer service I have ever received. read more

Anna was extremely friendly and helpful. She gave me an amazing hair cut and saved my hair after I tried doing it myself, thank you so much. The back looks so much better! Blend is great. Staff is very friendly and motherly. Really nice place, would definately come again read more

Bad customer service , a young lady "helped" me. she wasn't understanding or helpful what so ever, She wasn't able to give me what I wanted, she jumped to conclusions as to what I wanted , I was able to tell she was getting frustrated as I would try to explain. I just decided to walk out and go to *Cuts of Ruby Barber and Beauty*, check them out they were very understanding and helpful! got exactly what I wanted! read more

My hair has always been limp,but after entering Supercuts in Rialto, Im alive. Connie, cut my hair and she did a Great job! I will be back. Thank you Connie, you are awesome. read more

I usually go here to get my hair cut and they are okay. First of all i called and they said student discounts were everyday and i asked are you sure there's not a certain day to get the discount and the lady laughs at me and says no. So that was rude and when i went in another lady told me only on tuesdays. Second i went to get my hair cut on monday and i called saturday because this was the first time i straightened my hair from this haircut. My layers were so uneven. It was only 1 layer and then my regular length hair. I called and she said to come in but it will take an hour to fix my hair. I told her i have plans today and she says okay bye and hangs up. Will NEVER go back here again. read more

I am so unhappy! I went in today and thought I would have a great experience due to that I was being helped by the manager of this place..we'll if she would have paid attention to what I requested I would not be rating so low. Very rude to other employees , I felt uncomfortable ..good luck read more

I am def NOT a satisfied customer. I came in for a trim and lost a LOT of hair. Practically walked out with bangs and NEVER asked for it. Hair might not be important to you but it really is to me and there ain't shit I can to with the top of my head cu my hair is too damn short. Can't curl or anything. I have NEVER been so unsatisfied with a haircut. I feel as dead as my hair that was on the floor. NEVER again will I let anyone than whom I normally go to touch my hair. read more

Worst place to go to. They do not listen to the customer what so ever. Gave me a buzz cut when I specially asked just for a shorter trim. This is the second time they did this. Those girls need to either quit their day job or go back to school!! They have no idea what they are doing. read more

This is the most poorly staffed hair salon in the area. Walked out for the second time, after a wait of over 45 minutes for a hair cut. There was only one stylist who was working on one person - a hair coloring... no problem, but don't tell me you would be with me, or others that are waiting, "in just a minute", Would have preferred an honest response. Stay away unless you have time to spend waiting. Has become less accessible since they joined Stater Brother's $5 off coupon Not the stylist problem, poor staffing is the issue read more

I have been going to supercuts for years but not no more I went in and waited like 30 to 40 minutes then a family of 5 comes in and says we checked in online so I don't know what that means except when it became my turn to get my hair cut, tea treatment they started calling these other people's names who the one person had my same first name so I got up and in a sharp voice stated that oh no the online customers go first I said I have been waiting for 35 to 40 minutes and this means that all 5 people go first and I wait another hour and again in a sharp voice said should have gone online ""REALLY"" so you should state walkins not welcome and rolled her eyes and just turned around well I guess you lost a 10 year customer but by the looks of it you don't need me the manager knows me as Tony but now easy to forget me I should have been told as soon as those online customers came in I was not welcome anymore but that won't happen again because I am ""OFFLINE"" now read more

I was in a few months back and the manger was rude, soooo I thought I would give them another chance. I was next in line and 1 of the stylist was trimming on a bald mans head for 20 mins. as the manger stood at the register for 15 mins. doing nothing with a room full of people waiting. How very unprofessional. I give them a -3. read more

I even took pictures in with me. I asked for a short layered woman's hair cut - what I got was the old fashioned little boy cut. Nothing is layered - apparently she doesn't know how. I simply got a regular little boy high and tight. Only thing is now it takes so long to grow out I will have this mess for at least two or three months. When they don't know how to do a cut I wish they'd just say I don't know how to do that. So I went from an inverted bob to hell. read more

I had the worst experience ever in this Supercuts. My husband went for a faux hawk and what a bad job the girl did. She REALLY messed up his hair. He was better off without getting one at all. She blended the right side, but the back and the left were left like an outgrown a mushroom cut. Unbelievable. And when she was texturizing, she only texturized the back of the crown and then asked him if that was enough. It's a faux hawk, it needs to be texturized throughout the length, all the way to the front, so that you are able to style it! Aside from that, she had a lazy attitude, even the scissors looked like they weighed a ton. There was another lady who did a much better job on the boy she was working. I believe she did a beautiful fade out on him. So as to not ruin the whole reputation of the other ladies, I will mention that the one who REALLY messed up was the girl with PURPLE HAIR. Beware. read more

First off I feel like a man who treated on his wife and woke up and said wtf did I do!!' I needed a quick haircut badly, all my barbers were booked due to Christmas. So I decided to go here for a basic haircut. How bad can they mess that up. Worst mistake I've ever made in my hairs life. First off the lady treated me like I was disgusting cuz I just came from work. Then I described the way I like my hair cut and she didn't listen at all, she just started buzzing it. In 8 min she was like ok wanna look at the back I'm done. I looked and it wasn't faded at all!! She blamed it on the light being out she couldn't see right. How the fuck is that my problems?! Then I kept pointing out mistakes and trying to get her to fix it and she said, "it's cuz you were wearing a hat". Then she cut my side burns lined up with the top of my ear, who does that?!?! Am I five?!?! She was rude and treated the whole thing like I was bothering her. Now it's two days before Christmas and my hair is horrible. She should be ashamed of the quality of her product. You chose this profession now act like it. read more