The whole staff is amazing and a very comfortable place. Lindita in the other hand was amazing she…read moredid my hair and it came out absolutely stunning she was the first person to be able to do my hair just how I imagined.

Book with Michelle! I especially recommend her if you are blonde or looking to go blonde. Not only…read moredid she save my hair after I went to a hairdresser that botched both the color and cut I wanted but she consistently uses the perfect products to prioritize both your aesthetic and hair health! She is so great at achieving that model blonde, the mix of warm and cool blonde with dimension that always blends well. I know it's so scary to make big changes to your hair, but I promise you she is the most trustworthy hair dresser I've ever been to.

This was honestly the best experience I've had in the U.S. so far…read more Even though it was my first time going to a hair salon here, everything turned out exactly the way I wanted. Everyone there was so friendly and supportive, and the atmosphere felt like a small family. Overall, I felt really comfortable and truly enjoyed my time here. I absolutely love this place

I booked an appointment for a haircut and color after putting it off for months. My stylist took…read morethe time to ask what I was looking for, suggested a few small changes that suited my hair, and never made me feel rushed. The finished color looked natural, the cut was easy to style at home, and I left feeling much more confident than when I walked in.

I make appointments there for my elderly mom and all the ladies at the Rochester location take such…read moregood care of her, not only while she's in the salon for the service, but they go out of their way to make sure she gets in the right Uber when she's ready to go home. Today, Erica was the only one working the front desk and she even stepped away to go outside to flag down the Uber and check the license plate to make sure it's the right one. These are the customer delights that make them a wonderful place! And, most importantly, my mom always loves her hair when she leaves :)

I'm very disappointed with my experience regarding a gift card purchased from this salon. Some time…read moreago, I treated my mother and fiancée to hair styling services here before our engagement party, and we had a great experience. Because of that, I also purchased a gift card for future use. Recently, I tried to check the balance online, but the system requires both the gift card number and a phone number. When I purchased the card in-store, I was never asked to provide a phone number, nor did I give one. I called the salon directly, and they confirmed they can see the balance in their system, yet I was told I still cannot redeem it. That is extremely frustrating. If the funds are visible and valid in the system, there should be a reasonable way to access and use them. There is also no expiration date listed on the card. The salon itself does quality work, and I would have gladly given 5 stars based on service alone, but this issue is unacceptable. As a business owner myself, I know how important it is to accommodate customers and resolve situations fairly. I sincerely hope management takes the time to review this matter and make it right.

The girl I saw did not listen to me at all. I came to get my roots done and she talked me out of it…read moreand colored my hair to match my roots, even though I told her I absolutely didn't want my hair darker . In one week the tint she put on my hair washed out and I was left with dark roots again. I would like my money back. I will not go back to the salon again.

Libby I just love you! Had such a wonderful time and so glad I trusted her with my hair. I got…read morequite a bit chopped which can be nerve wracking enough without trying a new hairdresser at the same time, but she is so talented and it looks great! Much love, will no doubt be back.

I have very curly hair she cuts with the curly hair prices are great for what you get very happy…read morewith Elsa

New Ends Hair Salon ISNT CLOSED! Elsa has been there for 20…read moreyears! She has the best prices in town! Elsa has a great customers who love her! Yelp this location isn't Closed!!

When I say amazing... I mean amazing! I had a hair emergency and they came to my rescue. Jaiden…read morewas excellent- matching my base color- adding highlights-iykyk- this is a big deal. Bonnie was beyond accommodating and friendly as was everyone else in the shop. Batchelor no 154- I am wedding guest ready!

A perfect place for a lovely haircut. In a nice location, offering a student discount for…read moreuniversity students.

I went to see Sonya after getting a facial from her at The Shvitz. While the three women took a…read morecouple minutes to acknowledge me (two were training the new girl) and the chairs in the waiting area were lightly stained, Sonya was lovely. Upstairs, in the spa area, things were much quieter and cleaner than in the downstairs salon portion. I would definitely recommend Sonya for any facial or waxing needs you might have.

Hannah is amazing, she listens to what you want and understands that you know how your hair works…read moreand what works best for it. She takes her time to be sure you are 100% satisfied with your hair before you leave the salon. I wear my hair short and am always concerned if a person can cut it correctly. I have no worries with Hannah, she has given me the best haircuts I have had in years.

came to get grey coverage and didn't get what I paid for. 146.00 for nothing! Was extremely long…read moreand very disappointing at the service I received.

My son had his haircut by Erica. She did a great job cleaning up my son's hair. He loves the way it…read morelooks. Erica was friendly and the price for a child's cut was very reasonable.

Great little salon! Paul is a master Goldwell colorist. If you are struggling to get just the…read moreright shade for your eyes and skin tone, he's your man! Also does a terrific job with curly hair cuts. There is an art to cutting it to look great both straight and curly and he has it.

Love my cut and color! The style takes years off me. Chris is amazing and very knowledgeable, up…read moreto date and well versed at pleasing the most finicky clients including me :)